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Varsity Ford
Ann Arbor, MI
1,454 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,454 reviews
February 16, 2018
First service on new Escape We had our first service visit on our 2017 Escape. Scheduled in advance and upon arrival John May quickly performed the paper work. Daniel performed t We had our first service visit on our 2017 Escape. Scheduled in advance and upon arrival John May quickly performed the paper work. Daniel performed the tire rotation and multipoint inspection. Vehicle was ready in less than an hour and we were on our way. Great job Varsity. More
by ereese777
Employees Worked With
John May, Daniel Hoover, Aaron Beach
February 15, 2018
"Exceeded Expectations" is an Understatement My parents are elderly and much to their dismay, found themselves needing a vehicle. They are getting by on social security and had a very limited bu My parents are elderly and much to their dismay, found themselves needing a vehicle. They are getting by on social security and had a very limited budget. Donna Buchan put them in a brand new Escape within their budget, which was no small task. Here is where I got impressed...she traveled to their house in Stockbridge to do paper work and exchange vehicles! Compassion and a desire to please the customer...rare these days. Thank YOU Donna!!! More
by MIchael Castle
Employees Worked With
Donna Buchan
February 14, 2018
Great Experience At Varsity Ford.... Its a People Business I just leased my first F150 Truck with Varsity Ford and had the pleasure to work with Daniel Divens. Daniel is "best in class" when its comes to p I just leased my first F150 Truck with Varsity Ford and had the pleasure to work with Daniel Divens. Daniel is "best in class" when its comes to purchasing a New Vehicle! Daniel is like one stop shopping. He understands the products he's selling, along with great listening and computer skills . Over the years, I've dealt with several sales reps who cannot hold a candle to Daniel . As a engineer I ask a lot of questions. Daniel answered every question with ease. I would recommend Daniel to everyone I know looking for a new vehicle. I would also use Daniel to coach/mentor new sales reps if I owned the dealership. More
by Danny
Employees Worked With
Daniel Divens
February 14, 2018
Honest, Fair, & Reasonable Honest, Fair, Reasonable and located exactly what I was looking for and NOT just what was available...Vehicle had a couple of issues and took care of Honest, Fair, Reasonable and located exactly what I was looking for and NOT just what was available...Vehicle had a couple of issues and took care of them for me without inconvenience or cost to me at all..(nice to see some people still care about customer service)...I'm 48 years old, have dealt with several dealerships for purchase and repairs and this is the first dealership that I would ever recommend to my friends and family! Plan on getting next vehicle for wife here now also!! More
by rick1204
Employees Worked With
James Patarello
February 13, 2018
Wonderful service! I worked with Donna Buchan to find a Escape for my daughter to lease and it was the most professional and friendly service I've ever received leasing I worked with Donna Buchan to find a Escape for my daughter to lease and it was the most professional and friendly service I've ever received leasing or buying a car. Donna took the time to explain the paper work and showed my daughter all the features on her Escape which made her first leasing experience enjoyable. We would certainly recommend Donna and VarsityFord to our friends and family. More
by Bev Gimpert
Employees Worked With
Donna Buchan
February 13, 2018
GREAT SALESPERSON AND EXPERIENCE We had a wonderful experience leasing a truck through Varsity Ford. Our sales person was Corey Werth. He was very knowledgeable and polite. He spen We had a wonderful experience leasing a truck through Varsity Ford. Our sales person was Corey Werth. He was very knowledgeable and polite. He spent a lot of time with us and explained everything thoroughly. He delivered the truck to our house and had his person go through everything on the truck. We would highly recommend him. More
by gaypaw
Employees Worked With
Corey Werth
February 12, 2018
The follow up was key Are buying experience at Varsity with Lee was good. The real impressive thing was how we were treated after the sale. One of our headlights wasn't wor Are buying experience at Varsity with Lee was good. The real impressive thing was how we were treated after the sale. One of our headlights wasn't working, the store manager himself went out of his way to look at it and Lee followed up with us personally to make sure everything got squared away. The staff was not content to provide adequate service. They aimed for exceptional service. They also cared for my kids throughout. Very impressed. More
by Billykangas
Employees Worked With
Lee Dimic Jr.
February 10, 2018
Another deal done, another great experience! I have had a 5-star experience with every deal I’ve worked on with Matt Vodry and the Varsity team. Great service, great follow-up and smooth deliver I have had a 5-star experience with every deal I’ve worked on with Matt Vodry and the Varsity team. Great service, great follow-up and smooth delivery each time. With busy lifestyles for many families like mine, being able to coordinate a purchase during hours, after hours, weekends via text or email, makes the process so much easier. More
by EMill13
Employees Worked With
Matt Vodry
February 10, 2018
A quick trip from Cleveland! Our experience with Russ was great! We’re extremely satisfied with the 2015 Edge that we purchased, and we’re glad we made the trip! Our experience with Russ was great! We’re extremely satisfied with the 2015 Edge that we purchased, and we’re glad we made the trip! More
by PERSENM
Employees Worked With
Russ Mackinder
February 09, 2018
5 stars for Varsity Ford Varsity Ford went above and beyond for us. Our sales man (Lee D.) was personable and answered our questions without being pushy. We hope to be a repea Varsity Ford went above and beyond for us. Our sales man (Lee D.) was personable and answered our questions without being pushy. We hope to be a repeat customer. More
by Michigal
Employees Worked With
Jerry Hobbs, Lee Dimic Jr.
