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Varsity Ford

Ann Arbor, MI

4.8
1,459 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,459 reviews

October 23, 2023

I purchase a F-150 from Kyle House at Varsity Ford, and the expierience was awsome. He was quick to get back with me when I had questions, and made me feel like I was the only customer he had. Great job Ky More

by tquay2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle House
Oct 23, 2023 -

Varsity Ford responded

At Varsity Ford, we are committed to providing top-notch service and exceeding our customers' expectations. Your kind words and the five-star rating you've bestowed upon us motivate us to maintain our commitment to excellence. We are thrilled to know that we've been able to meet your needs and deliver a great experience.

September 30, 2023

Buyer Beware! I was contacted by Varsity offering me what appeared to be an excellent deal on a new lease, however I was working with another dealer. I drove to More

by LightningSVT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
"Prefer not to name names"
September 15, 2023

Shane Smith at Varsity Ford was incredibly helpful and got me a deal on a vehicle that met my needs perfectly in only an hour or so! Highly recommended. More

by spencehose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Sep 18, 2023 -

Varsity Ford responded

Thank you so much for the wonderful feedback. We genuinely value your recommendation and look forward to serving you again in the future!

August 31, 2023

We are repeat buyers at Varsity Ford and highly recommend them! You get the most for your money there. We also highly recommend salesman Tony Madison, who made sure that everything was ready to go with our More

by holbartlett
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Sep 01, 2023 -

Varsity Ford responded

Your feedback truly means the world to us and serves as a wonderful motivation for our team. Thank you for recommending us and for giving us the opportunity to earn your business! Enjoy your new Escape!

August 18, 2023

Had a really good experience buying a used Ford Edge ST with an easy-going and good-natured salesman named Tony Madison! More

by Satisfied Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Aug 18, 2023 -

Varsity Ford responded

Thank you so much for visiting our dealership! We're thrilled that you had good experience with Tony! We hope you enjoy your new vehicle. Come back and see us again!

August 09, 2023

The dealership takes more than 2 hours for a simple oil change with an appointment. Very poor communicatin s as nbd service. More

by Lrmilford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Maze
August 04, 2023

Kyle House is awesome. Can't say enough about Kyle . Mmy new truck is great. More

by hochreinhunt15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle House
Aug 07, 2023 -

Varsity Ford responded

Your appreciation for Kyle's expertise is heartwarming. We believe that creating a comfortable and pressure-free environment is essential for our customers. Thank you so much for your business!

August 01, 2023

Picked up a brand new 2023 F-150 XLT on a lease yesterday and could not be happier with the experience. Kyle House is by far the best car salesman I’ve ever worked with and it’s not even close. He made t More

by Josh Parker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Friday, Kyle House
Aug 02, 2023 -

Varsity Ford responded

Josh, Reading your feedback has reminded us why we are so passionate about what we do. Knowing that Kyle's efforts have made a positive impact on your experience means the world to us. We're delighted to have met your expectations. Thank you!!

July 29, 2023

I had my Explorer in the collision shop it may have taken a little bit longer than expected but well worth the weight they did an excellent job as always and I would recommend this dealership to anyone looki More

by Billjulie69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision shop, Lance Maze
Jul 31, 2023 -

Varsity Ford responded

Thank you for giving us the opportunity to fix your vehicle. We are happy to hear that you are please with the finished product.

July 05, 2023

Horrible experience as a female car buyer July 2023. Arranged a text drive of a Ford Expedition Max with the front desk. Was assigned a salesperson. Moved up my test drive by 2 hrs. My new appointmen More

by Michigan Car Buyer
Recommend Dealer
No
Employees Worked With
Carol Dougherty, Lee Dimic Jr.
Jul 07, 2023 -

Varsity Ford responded

Hi Meghan, we would like to speak to you to get a few more details on what happened when you were here at the dealership. We've tried to call but your voicemail is full. Please give Eric Wilkinson one of the managers here at Varsity Ford a call @ 734-332-1730. We look forward to hearing from you!

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