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Varsity Ford

Ann Arbor, MI

4.7
1,454 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,454 reviews

March 29, 2018

The easiest car buying experience My family has been shopping at varsity ford for as long as I can remember. Jerry was such a help and made the experience as stress free as possible. 1 More

by cbiggs0311
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Hobbs
March 29, 2018

Fantastic Service, Clean and Modern Salesfloor Varsity Ford took care of our needs without over the top or pushy sales tactics. Great service and listening to the customer are always the best way t More

by fordlincoln2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Beach
May 23, 2018 -

Varsity Ford responded

Thank you so much for taking the time to share your experience with us! We are so glad you felt comfortable during this process. We are looking forward to your next visit with us.

March 27, 2018

Mother of the purrchaser. The saleman was extremely pushy especially when it came to the gap insurance. He insisted that we needed it and when we told him that the gap ins will More

by Sharon Shirey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Patarello
Apr 03, 2018 -

Varsity Ford responded

We are so sorry to hear you had a 1 star experience with Jim in used cars. Your feedback has been forwarded to our General Manager and we will be discussing this with the staff. We appreciate you bringing it to our attention. Feedback good or bad is always appreciated. It lets us know how we can improve.

March 27, 2018

VERY HAPPY WITH TRADE IN AND NEW TRUCK PURCHASE! I went in on a Saturday just to look at new trucks and see what they would give me for my Dodge Ram. I went in thinking they wouldn't give me what I More

by Army
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bradbury
May 23, 2018 -

Varsity Ford responded

We are so glad you had a positive experience, and we appreciate you sharing it with us! We are also glad that the trade in and new purchase went smoother than planned. We look forward to seeing you the next time!

March 27, 2018

Varsity Ford Review Great selection and everything is very efficient yet friendly. Russ was very personable and helpful, yet not at all overbearing like the salespeople More

by Isaiah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Mackinder
March 27, 2018

Couldn’t have had better service! I wish I could give this review more than 5 stars! The whole process with dan was beyond exceptional. I was very impressed that dan was more than happ More

by DieselsMom2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Divens
May 23, 2018 -

Varsity Ford responded

We appreciate you taking the time to share your experience with us! We will be sure to pass along your kind words to Dan. We are so glad you two had an easy time communicating with one another and look forward to doing business with you again in the future!

March 27, 2018

Had an awesome experience with this dealership First time using Varsity Ford in Ann Arbor nothing but an outstanding experience, Jay Clayton was my salesman and he was extremely knowledgeable extre More

by Robs review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Clayton
March 26, 2018

Great Buy My dealer Tony Madison was fast and friendly. He didn’t try to add any extras and was a straight shooter. I’d recommend Tony and Varsity Ford to anyon More

by Mspencer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
March 24, 2018

Fantastic Experience After my car was totaled, I was devastated with how I was going to replace it. James Patarello made the experience so easy and less stressful than I c More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Patarello
May 23, 2018 -

Varsity Ford responded

We will be sure to pass along your kind words to James Patarello! James does a great job of putting his clients first! We are so glad you had such a positive experience with us and appreciate you taking the time to share your experience.

March 23, 2018

Very easy ti work with. Overall it was a very easy transaction. They happened to have just what I was looking for and they priced it well below the NADA price. I love the ca More

by Jim Neiderheide
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Mackinder
May 23, 2018 -

Varsity Ford responded

Thanks for sharing your experience with us! We are glad the process was a piece of cake! We look forward to doing business with you in the future!

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