Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Varsity Ford
Ann Arbor, MI
1,454 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,454 reviews
May 03, 2018
Amazing customer service I recently was in a car accident and was recommended to talk to Whitlington as he knows what’s he’s doing and he’s a no BS kind of a guy. That descrip I recently was in a car accident and was recommended to talk to Whitlington as he knows what’s he’s doing and he’s a no BS kind of a guy. That description fit him perfectly. His professionalism was epic and he saw me and within 3 hours I was out on the road with my brand new escape. I appreciate his hard work and dedication to the customer. More
by Sep211982
Employees Worked With
Whirlington Anderson
May 02, 2018
Easy purchase of a used truck We found our 2016 F-150 on Varsity's website. Lee Dimic was very pleasant and professional. Justin Underhile spent almost an hour with us going over We found our 2016 F-150 on Varsity's website. Lee Dimic was very pleasant and professional. Justin Underhile spent almost an hour with us going over all the computer stuff and making sure we understood. Lee helped us after the sale making sure a minor issue with the tailgate was resolved. It has been a great experience! More
by Dave and Vicki
Employees Worked With
Lee Dimic Jr., Justin Underhile
April 30, 2018
Friendly, helpful and easy After our initial experience with lack of follow up by the dealership, which was not Tony. Tony was superb. Tony had the car ready for our test drive After our initial experience with lack of follow up by the dealership, which was not Tony. Tony was superb. Tony had the car ready for our test drive and was able to put numbers together by responding within a half hour. More
by kfg
Employees Worked With
Tony Madison
April 29, 2018
Corey Werth sales I have bought cars and trucks from him for over 15 years. He is an outstanding sales man and works very hard to get exactly what you want. Also will g I have bought cars and trucks from him for over 15 years. He is an outstanding sales man and works very hard to get exactly what you want. Also will give you info of what the best deals are at that time More
by Waloo
Employees Worked With
Corey Werth
April 28, 2018
very happy Corey is a nice guy he stays in touch with you doing the year. He sends you cards in the mail and is always willing to help you out all year long. Corey is a nice guy he stays in touch with you doing the year. He sends you cards in the mail and is always willing to help you out all year long. More
by shepherdman
Employees Worked With
non, Corey Werth
April 26, 2018
A very pleasant experience. Julie was a great sales person. I felt that she was looking out for my best interest, not just trying to sell me as much as possible. Closing was smoo Julie was a great sales person. I felt that she was looking out for my best interest, not just trying to sell me as much as possible. Closing was smooth and simple. I would definitely recommend her. More
by Al209
Employees Worked With
Julie Childers
April 24, 2018
Fast and Thorough Sales/Lease process I recently leased a Ford truck, the experience was terrific, concise, and resulted in exactly what we wanted within our set requirements for cost/opti I recently leased a Ford truck, the experience was terrific, concise, and resulted in exactly what we wanted within our set requirements for cost/options. More
by ellenm123
Employees Worked With
Corey Werth
April 24, 2018
Hassle Free Tony Madison was so knowledgeable. He gave us the Carfax right away and demonstrated how to use the technology in the car that we were unfamiliar with Tony Madison was so knowledgeable. He gave us the Carfax right away and demonstrated how to use the technology in the car that we were unfamiliar with. Tony was also very efficient and thorough with all of the paperwork. One of the most positive car buying experiences we have ever had. Thank you, Tony. More
by Michael and Connie Marceau
Employees Worked With
Tony Madison
April 20, 2018
Fantastic experience from start to finish! This dealership was kid friendly (a huge plus while buying a car with a 3-year-old), efficient, professional and accommodating. A top notch experien This dealership was kid friendly (a huge plus while buying a car with a 3-year-old), efficient, professional and accommodating. A top notch experience all around. More
by Heather Greyerbiehl
Employees Worked With
Tony Madison
April 19, 2018
Great, always is though. My son and myself have bought or leased 4 trucks from Varsity Ford. We come up from Monroe and pass several dealers. The main reason is Jerry Hobbs, f My son and myself have bought or leased 4 trucks from Varsity Ford. We come up from Monroe and pass several dealers. The main reason is Jerry Hobbs, friendly efficient and very helpful. He helps to find me the best vehicle to suit my needs at a price I can afford. Can't ask for much more than that. Plus he is genuine and honest. The reason we come back. I'd like to add, I met with the young lady in lease returns , again a friendly efficient person, friendly and polite. One more. I met with and engaged a young man in the prep area, who was friendly and also very efficient. Easy to talk to. All in all an overall great experience. More
by Butch
Employees Worked With
Jerry Hobbs
