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Varsity Ford

Ann Arbor, MI

4.8
1,458 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,458 reviews

February 03, 2024

Liz answered my questions quickly and got me to Donna who made my experience a pleasure. She was professional, knowledgeable, and very to the point. I appreciate people who know their job and do it. Donna More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz McCowan, Donna Buchan
Feb 05, 2024 -

Varsity Ford responded

Hello Dennis & Wynne, Thank you for taking the time to share your experience with us! We're delighted to hear that Liz and Donna made your interaction with us a pleasure. We greatly appreciate your kind words about Donna's professionalism, knowledge, and efficiency. We'll make sure to pass on your gratitude to her.

February 02, 2024

My purchase began with a long-distance phone call to Varsity Ford and Liz McCowan. She was very pleasant and patched me to Tom Eady, who is a true professional. Tom was instrumental in the sale of the 2 More

by Howie J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Eady , Dave Towner
Feb 05, 2024 -

Varsity Ford responded

Howie, thank you so much for the compliments and for choosing us! It's heartening to know that our One Stop Shop approach and attention to detail, including the factory Ford warranty, met your expectations. Delivering your new truck directly to your house is just one way we aim to go above and beyond for our valued customers. We'll make sure to share your appreciation with Liz, Tom, and the entire team involved.

January 29, 2024

Liz McGowan and Eric Brode provided great service when we ordered 2024 Ford Maverick. Eric was an advisor and not a pushy salesman - he was awesome! I highly recommend dealing with him if at all possible. More

by Fred.sleator
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Liz, Eric Brodde
Jan 30, 2024 -

Varsity Ford responded

Hi Fred! We appreciate the compliments and for sharing your experience you had with Eric and Liz. We're glad to be of service and we hope you enjoy your new Maverick!

January 21, 2024

I was not the ideal candidate for a new car because the reason I was buying one was that my car was stolen. I loved my 2015 Escape and it was chugging along and I did not need a new car. Game changed when More

by BookGirl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Linda Byrne, Allan Oxley
Jan 22, 2024 -

Varsity Ford responded

Congratulations on your new 2022 Escape Hybrid! It's wonderful that despite the unexpected circumstances, you ended up with a car that you love. Thank you for sharing your positive experience with us, and we hope others considering a new car can benefit from your recommendation.

January 04, 2024

From top to bottom, the Varsity Ford Team is #1. This is my third truck from them and the experience is always amazing. Joe Stanford is my sales person and he really takes great care of his customer More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carol, Dougherty, Matt Stanford, Joe Stanford, Nathan Brewer, Dave Towner
Jan 04, 2024 -

Varsity Ford responded

Chuck, Thank you so much for your kind words and continued loyalty to Varsity Ford! Teamwork is crucial, and we're glad that Carol and Joe worked seamlessly to meet your expectations. Your recommendation means the world to us, and we're grateful for your trust in us. We look forward to serving you for many more years and helping you find the perfect vehicle!

Jan 04, 2024 -

Chuck responded

Well, you've certainly earned it in my mind!! Plus, living where I live, it's very helpful to be able to have my trucks serviced at your Novi location as well.

January 04, 2024

Dan Divens was awesome! It was the easiest lease I have ever done. Dan answered all my questions and found me a great vehicle. This is the second lease I have done with D More

by tigerslover59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Divens
Jan 04, 2024 -

Varsity Ford responded

Thank you so much for taking the time to share your positive experience! We sincerely appreciate your loyalty and trust in Dan's expertise. It's customers like you that make our team proud and we can't wait to have you back again!

December 19, 2023

We drove over an hour to buy our new truck from Eric Brodde. He was an excellent salesman, very responsive and knowledgeable. Both he and Liz did a great job. We would definitely make the drive to buy More

by mark.vanwormer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Brodde
Dec 19, 2023 -

Varsity Ford responded

Mark, Thank you so much for making the drive to choose us for your new truck! It's wonderful to know that Eric's responsiveness, knowledge, and excellent salesmanship made your journey worthwhile. We'll be sure to pass along your kind words to both Eric and Liz.

December 12, 2023

Liz and Dan worked great as a team. Dan was quick and accurate. He knew all the answers. More

by hgeiss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Divens
Dec 12, 2023 -

Varsity Ford responded

Thank you for taking the time to share your feedback with us! We are thrilled to hear about your positive experience with Liz and Dan. Teamwork is at the core of our service, and it's fantastic to know that Liz and Dan worked seamlessly together to make your experience a great one.

December 11, 2023

Easy process. Kyle House is the only car salesmen I will work with. This is the second vehicle I purchased from him, and will continue to go through Varsity and Ky More

by Scott J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle House
Dec 11, 2023 -

Varsity Ford responded

HI Scott! Thank you kindly for your loyalty and for choosing Varsity again! We're delighted to hear that your experience was easy, and we appreciate your trust in Kyle House for the second time. Enjoy your new truck!

December 07, 2023

The buying process was simple and stress free. Kyle House was a pleasure to do business with! More

by Rob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle House
Dec 08, 2023 -

Varsity Ford responded

Thank you so much for sharing your experience with us, Rob! We're delighted to hear that your buying process was simple and stress-free, and we're thrilled that Kyle House made it a pleasure for you. Come back and see us again!

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