Varsity Ford

My New Sales Rep - Corey Werth In the past, I have leased my autos from another local Ford Dealership and had a great rapport with a sales rep at that dealership. My son-in-law an In the past, I have leased my autos from another local Ford Dealership and had a great rapport with a sales rep at that dealership. My son-in-law and daughter have bought and leased many vehicles through Varsity Ford and have a great relationship with their sales rep, Corey Werth. When my previous lease would end, my family and I would talk about new cars and they would always recommend that I just work with Corey once. They said that once I worked with him, I would never go back to the previous dealership or the sales rep. My current lease was ending soon and I was hesitant to call Corey; so my son-in-law called for me…he told Corey what I was looking for, told him my price point and told him I wanted a vehicle quickly. Corey called me immediately and from our initial contact, I have been pleased the exceptional treatment I have received. Corey worked very hard to get my lease approved in a timely fashion and within my price point. With my past leasing experiences, I would expect the new lease process to take about 2 weeks between the first call and the final step of picking up the new car. Imagine my surprise when this same process, which was initiated by Corey on a Monday was finished by Friday…Corey contacted me every day (sometimes twice) to let me know that status, from the lease application to the selection of the car. The absolute best was having the car delivered to my home and having all paperwork signed in my kitchen. Denny, the gentleman who dropped my new vehicle off, was knowledgeable and explained all the paperwork. Once we were finished with paperwork, we went outside to my new car where he explained everything inside and out and made certain that I have no questions or concerns with my new vehicle. The attention and concern that Corey showed throughout my entire car leasing process was over the top. I am very happy to say that Corey Werth is my new Ford Sales Rep and he will definitely be my recommendation to anyone looking for a Ford product. More

Kelly saved the sale I don't usually write reviews but Kelly at Varsity Ford is worth every single second it's taking to write this VERY POSITIVE review. When she first co I don't usually write reviews but Kelly at Varsity Ford is worth every single second it's taking to write this VERY POSITIVE review. When she first contacted me about my lease end options, I didn't even want to talk to anyone at Varsity. I was sour because I felt like my last purchase there was 'just a sale' and that's it. When I inquired about lease end options with the sales person that sold me my original Explorer, I had one response and that was it. I certainly didn't feel like I was worth their time so started looking at other dealerships. Kelly called several times, never pushy at any time and was genuinely concerned about creating a positive experience. She connected me with a phenomenal salesman who was thorough, efficient and very professional (Jeff Scott). I would have purchased my vehicle elsewhere had it not been for Kelly (I had even contemplated a GM product). She is a tremendous employee who went above and beyond to maintain my business at the dealership. I would hire her in a heartbeat! More

Best.Purchase.Ever! Donna made sure we got the vehicle we wanted, purchase was made quick and painless by her professional help. She went over the top to make surewe hade Donna made sure we got the vehicle we wanted, purchase was made quick and painless by her professional help. She went over the top to make surewe hade erything we wanted and needed! We could not have asked for anything more, THANK YOU DONNA! More

Service Department - better than my expectations There were a couple things that needed to be fixed on my 2017 Ford Escape. The problems that I described were taken seriously. The vehicle was repai There were a couple things that needed to be fixed on my 2017 Ford Escape. The problems that I described were taken seriously. The vehicle was repaired to my satisfaction, quicker than I had expected, and it was returned to me cleaner than it was received. More

Varsity is the greatest! This is the 5th vehicle I have leased from Varsity and I have only worked with Debbie and her husband John. They are great to work with and they make This is the 5th vehicle I have leased from Varsity and I have only worked with Debbie and her husband John. They are great to work with and they make the process easy. They are always willing to accommodate my hectic schedule. More

Very friendly Most of my experience was very good and the staff were friendly. Tony was top notch. The only thing that kept it from a five star experience was som Most of my experience was very good and the staff were friendly. Tony was top notch. The only thing that kept it from a five star experience was some other staff using the “f” word in the adjacent office. Otherwise the experience was great. More

Amazing Corey Werth is the only reason we travel from our city of Westland to Ann Arbor. Corey always goes above and beyond to get our family into the vehicl Corey Werth is the only reason we travel from our city of Westland to Ann Arbor. Corey always goes above and beyond to get our family into the vehicle of our choice while keeping us in the price range that we set. Corey always looks for the best deals that he can get for his customers. More

Painless and efficient purchase of a used SUV It all started with a solid website. It was easy to search the used vehicle inventory and investigate vehicles of interest. Then when I was at the d It all started with a solid website. It was easy to search the used vehicle inventory and investigate vehicles of interest. Then when I was at the dealer and it was time to get help, James (Jim) Patarello met me. He was professional yet friendly. Knowledgeable but he listened to my requirements/needs. He was responsive and not pushy. This guy gets customer service. As a bonus, like me, he is a military veteran (thanks to Varsity for hiring a talented vet). I had a lot of questions and wanted to explore trading in a very old vehicle (that I purchased new a long time ago at Varsity). Jim had all the answers and made the complex transaction smooth and fast. I can now say that Varsity takes great care of you if you are buying a New or Used vehicle. More

Would definitely recommend Varsity Ford! Another great experience leasing a vehicle at Varsity Ford and Corey Werth, Always an efficient and easy process! Would highly recommend Corey and the Another great experience leasing a vehicle at Varsity Ford and Corey Werth, Always an efficient and easy process! Would highly recommend Corey and the entire Varsity staff! More

Oil change I recently had an oil change at Varsity Ford. The service writer Ray, was nice and efficient. He recommended having the tires rotated to save on wear I recently had an oil change at Varsity Ford. The service writer Ray, was nice and efficient. He recommended having the tires rotated to save on wear of the tire. I appreciated his advice. I thought they automatically did that service. I know now to ask for it. The service department finished my car a lot quicker than the time quoted. They also washed my car - bonus : ) I was in and out in no time. Thank you - Kathleen More