
Varsity Ford
Ann Arbor, MI
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Great inventory, great service I've bought 3 vehicles over the years always working with Jim P. Great service, plenty of inventory to test out. We're very satisfied Varsity Ford cus I've bought 3 vehicles over the years always working with Jim P. Great service, plenty of inventory to test out. We're very satisfied Varsity Ford customers. More
Best experience possible. I came to varsity Ford looking for a new car as mine had become unreliable. I had been to several dealerships and felt either rushed out of the door o I came to varsity Ford looking for a new car as mine had become unreliable. I had been to several dealerships and felt either rushed out of the door or they were serving multiply customers at once making my trips there longer and making it hard to get a car quickly when I was in desperate need having 2 young children. I came to Donna unexpectedly as I wasn’t even looking to shop at varsity. I came in about 30 minutes before close and Donna gave me more information in just 30 minutes than any other dealership had given me. She asked what I wanted and gave me pricing on only what I wanted with out trying to sell more than I could afford. I came back the next day and leased a 2019 for escape. I had the best experience possible with her and I would recommend her to anyone. Thank you Donna for helping me get my new car out family loves it. More
Pleasant buying experience, no high pressure situations. Great experience from the moment we stepped onto the lot. We were approached by Tony who then brought us the keys to the vehicle we were interested in Great experience from the moment we stepped onto the lot. We were approached by Tony who then brought us the keys to the vehicle we were interested in, took it for a test drive, and then decided to move forward with the purchase. He made sure it was the vehicle we wanted and did not pressure us into making a decision. Also the detail department gets an A+, the car was spotless and looked amazing upon delivery. More
Awesome experience ... again! Leased my second Escape from Shannon Catlett. Shannon helped me through my first lease and made my second lease even easier. He is great! He helped Leased my second Escape from Shannon Catlett. Shannon helped me through my first lease and made my second lease even easier. He is great! He helped me carry some items from the old car to the new car and made sure the new car was fully gassed and ready to go. He even synced my phone to the car and helped guide me through all the new things this Escape can do. Also ... he picked the absolute best color! Shannon is awesome to work with. I will see him again when I need to lease or buy another car. :) More
Good Experience with Jim Unfortunately I wrecked my 2012 Chevy Silverado and it was a total loss. I struggled to find an 8 foot bed on a replacement truck and found it at Var Unfortunately I wrecked my 2012 Chevy Silverado and it was a total loss. I struggled to find an 8 foot bed on a replacement truck and found it at Varsity Ford, but Ann Arbor was 2 hours away. The later hours they are open on Mondays and Thursdays made it possible for me to get there and make the deal and then go back to pick up the truck, a 2016 Ford F350 Super Duty. Jim Patalello was a joy to work with, I appreciate his straight forward approach, honesty and quick response. Kelly Manley was responsive and friendly on the phone and through our email communications. More
Always the Best! This was my third vehicle purchased from Varsity Ford and my first time working with Jim. I had great experiences with my last two cars and I didn't k This was my third vehicle purchased from Varsity Ford and my first time working with Jim. I had great experiences with my last two cars and I didn't know what to expect working with a different salesmen. I was astonished with his knowledge and his genuine interest in helping me get into the vehicle I wanted. Jim was professional and easy to work with. He also was able to get me the best price for my trade-in! Thanks Jim! More
Good experience purchasing a used Ford Escape Working with Varsity Ford long distance from my home 2 1/2 hours north was a positive experience. They provided timely response to my online inquiry Working with Varsity Ford long distance from my home 2 1/2 hours north was a positive experience. They provided timely response to my online inquiry and answered questions. They connected me with James Patarello who prepared the paperwork to facilitate finalizing the sale when I arrived at the dealership. He was prepared and professional. He responded helpfully to two minor issues with the car (which occurred on my drive home - a flapping noise from underneath at highway speeds and several spots of bubbled/peeling paint on the front bumper which had not been repaired) by helping me get the problems resolved at a local dealer rather than needing to return to Ann Arbor. More
Exceptionally thorough and helpful Corey was very thorough and paid attention to what I was looking for in a vehicle to help me find the Ford that was right for me. He was extremely app Corey was very thorough and paid attention to what I was looking for in a vehicle to help me find the Ford that was right for me. He was extremely approachable and honest with any questions I had (and I had a lot, being a first time leaser). I am very content with my vehicle and I attribute that to Corey. More
Absolutely the best! This is my fifth new vehicle purchase from Varsity Ford. I have bought each of them through Corey Werth. He knows exactly what my needs are and alwa This is my fifth new vehicle purchase from Varsity Ford. I have bought each of them through Corey Werth. He knows exactly what my needs are and always finds the right vehicle for me. Corey always spends whatever time it takes to make sure I get the best deal and specially exactly what I want. He is a very honest person and always tells you like it is, this is why I always return to him whenever I need to purchase a new Ford. More
Made the experience relaxing I was nervous about looking at cars by myself, but Corey took his time, and showed me all my options, for buying or leasing, I felt no pressure at all I was nervous about looking at cars by myself, but Corey took his time, and showed me all my options, for buying or leasing, I felt no pressure at all, he listened to my worries and concerns about what I could afford and worked with me on those. I can't say enough good things about Corey, he made it so easy, I trust him as a sales person and will be returning More