Varsity Ford

Great customer service as usual Varsity Ford gave me continued great customer service as usual. Jalen Burroughs was very courteous and customer oriented. Brian Stemen did a great job Varsity Ford gave me continued great customer service as usual. Jalen Burroughs was very courteous and customer oriented. Brian Stemen did a great job with maintenance on my 2016 Ford Escape. Thank you Varsity Ford for your usual great customer service. Everyone at the dealership always treats me with great professional courtesy and makes me feel important and valued as a customer. I really appreciate that. More

It's great to work with Corey Werth! We have been repeat customers to Varsity Ford and particularly to Corey Werth due to the professionalism and service provided. Corey is dependably, kn We have been repeat customers to Varsity Ford and particularly to Corey Werth due to the professionalism and service provided. Corey is dependably, knowledgeable and resourceful. It is a pleasure to work with him. More

New 2020 Ford Explorer Jeff Scott From beginning to end, Jeff showed product knowledge and professionalism. I would recommend him and Varsity Ford for all automobile needs. Jef From beginning to end, Jeff showed product knowledge and professionalism. I would recommend him and Varsity Ford for all automobile needs. Jeff is patient and provided answers to all my question is a kind manner. More

Amanda Roach...Great Service, Integrity, and Accuracy You want a no hassle experience? Go see Amanda at Varsity. Contacted nearly a dozen or so dealerships and Varsity was one of only two that was able You want a no hassle experience? Go see Amanda at Varsity. Contacted nearly a dozen or so dealerships and Varsity was one of only two that was able to provide the most comprehensive and accurate quotes for what we wanted, our purchasing situation, and understanding the jungle of rebates and 'vague' advertisements of other dealers. Did not purchase purely from vehicle choices but would highly recommend and keep in mind for future purchases. No surprises. I could see why the close out inventory is limited. Get there quick because they won't last long at Varsity. Thanks Amanda! More

LESS THAN TRUTHFUL SCHEDULING AND PROGRESS VARSITY FORD SERVICE ON 11/04/2019 I TOOK MY 2008 FORD F350 SUPER DUTY TURBO DIESEL IN FOR REPAIR BECAUSE THE WRENCH SYMBOL CAME ON. I VARSITY FORD SERVICE ON 11/04/2019 I TOOK MY 2008 FORD F350 SUPER DUTY TURBO DIESEL IN FOR REPAIR BECAUSE THE WRENCH SYMBOL CAME ON. I TOOK IT TO AN INDEPENDENT REPAIR FACILITY THAT I HAVE DEALT WITH FOR MANY YEARS AND HAVE MUCH FAITH IN. THE DIAGNOSIS CAME BACK AS A BAD HIGH PRESSURE FUEL PUMP. I WAS INFORMED THAT THIS WAS AN EXPENSIVE REPAIR AND MAYBE I SHOULD CONSIDER TRADING THE TRUCK IN. I LIKE THE TRUCK AND AUTHORIZED THE REPAIR. ABOUT 11/15/2019 WHEN THE REPAIR WAS COMPLETE THERE WAS STILL A PROBLEM WHICH AFTER MUCH TESTING, AT FORD TECH REQUEST, IT WAS CONFIRMED THAT THE NEWLY INSTALLED FORD HIGH PRESSURE FUEL PUMP WAS BAD AND HAD CONTAMINATED THE ENTIRE FUEL SYSTEM. VARSITY FORD WAS CONTACTED ABOUT THE DEFECTIVE FORD HIGH PRESSURE FUEL PUMP.AND WE WERE TOLD THAT THE NEW HIGH PRESSURE FUEL PUMP WOULD BE COVERED UNDER WARRANTY. HOWEVER THE REST OF THE NEWLY INSTALLED FUEL SYSTEM WOULD NOT BE COVERED UNLESS A FORD FACILITY DID THE REPAIR. WE WERE THEN TOLD BY VARSITY FORD SERVICE THAT THEY COULD NOT GET THE TRUCK INTO THE SERVICE FACILITY UNTIL 12/02/2019. OTHER FORD DEALERS IN THE AREA WERE CONTACTED, BUT THE OTHER FORD DEALERS DID NOT WANT TO GET INVOLVED AND TOLD US TO GO BACK TO VARSITY FORD. THE INDEPENDENT REPAIR SHOP TOOK OUR TRUCK OVER TO VARSITY FORD SERVICE ON SUNDAY 12/01/2019 SO IT WOULD BE AVAILABLE TO THE VARSITY FORD SERVICE DEPARTMENT ON 12/02/2019 A HIGH PRESSURE FUEL PUMP THAT WAS SOLD BY VARSITY FORD PARTS AND INSTALLED BY OUR INDEPENDENT REPAIR SHOP WAS FOUND TO BE DEFECTIVE . WE WERE TOLD TO BRING TRUCK IN TO VARSITY FORD SERVICE ON 12/02/2019, AND IF IT WAS A BAD HIGH PRESSURE FUEL PUMP IT WOULD BE COVERED UNDER FORD WARRANTY ALONG WITH ALL OF THE RELATED PARTS OF THE FUEL SYSTEM THAT HAD BEEN CONTAMINATED BY THE FAILURE OF THE NEW HIGH PRESSURE FUEL PUMP. ON MY FIRST PHONE CALL TO VARSITY FORD SERVICE ON 12/02/2019 I WAS TOLD MY TRUCK WOULD NOT BE LOOKED AT UNTIL WEDNESDAY 12/04/2019. I THEN CONTACTED THE INDEPENDENT REPAIR SHOP AN ASKED THEM TO CONTACT VARSITY FORD SERVICE ABOUT THE REPAIR DELAY. ON FRIDAY 12/6/2019 I DROVE TO VARSITY FORD SERVICE AND I WAS TOLD THAT THEY WERE WAITING FOR AN OPEN HOIST ( THEY HAVE 40 BAYS). MY TRUCK WAS STILL OUT IN THE PARKING LOT. I THEN WENT TO THE INDEPENDENT REPAIR SHOP AND ASKED WHAT THE DELAY WAS . THEY TOLD ME THAT THEY HAD CONTACTED VARSITY FORD SERVICE AND THEY WERE TOLD THAT OUR TRUCK WAS BEING LOOKED AT AND DIAGNOSED. HOWEVER MY WIFE AND I HAD JUST COME FROM VARSITY FORD AND MY TRUCK WAS STILL IN THE PARKING LOT. I TOLD THE INDEPENDENT REPAIR SHOP OF MY TRIP TO VARSITY FORD SERVICE AND WHAT I SAW AND WHAT I WAS TOLD. MONDAY 12/09/2012 VARSITY FORD SERVICE CONFIRMED THAT THE HIGH PRESSURE FUEL PUMP WAS INDEED BAD AND REPAIR WOULD BEGAN AND TAKE ABOUT 5 TO 6 DAYS. TUESDAY 12/17/2019 I CONTACTED VARSITY FORD SERVICE AND I WAS TOLD THE REPAIR WAS STILL UNDER WAY AND THE CAB WAS STILL OFF THE TRUCK AND IT WOULD BE A COUPLE OF MORE DAYS. IT WOULD SEEM TO ME THAT WARRANTY WORK AT VARSITY FORD IS OF LITTLE OR NO IMPORTANCE. AND A STRAIGHT ANSWER IS BEYOND THIER ABILTY. More

Once again...Corey Werth out did himself. He is the best Salesman there is. I love my new vehicle!! Corey is outstanding! Love Varsity Ford Salesman there is. I love my new vehicle!! Corey is outstanding! Love Varsity Ford More

John was welcoming from the start. He listened to what we wanted and also what we NEEDED. He made sure to allow us time to discuss our options and made us feel comfortable through the whole process. He was i wanted and also what we NEEDED. He made sure to allow us time to discuss our options and made us feel comfortable through the whole process. He was incredibly helpful and we were impressed with what he was able to do for us. Definitely recommend him when purchasing a car from Varsity Ford. He will do a fantastic job! More

I have been buying automobiles for over 40 years. This was my best experience yet. Amanda Roach was the best sales person I have ever dealt with was my best experience yet. Amanda Roach was the best sales person I have ever dealt with More

My salesperson, John Camilleri was AWESOME! My Salesperson, John Camilleri was friendly, helpful, thorough, and accommodating. My wife and I would highly recommend him...No Presuure, No hype. Gr My Salesperson, John Camilleri was friendly, helpful, thorough, and accommodating. My wife and I would highly recommend him...No Presuure, No hype. Great buying experience. More

New 2019 Ford XLT Sport John was the best truck salesman I have met. He was very knowledgeable about Ford trucks and picked the exact Ford truck I wanted for a test drive. John was the best truck salesman I have met. He was very knowledgeable about Ford trucks and picked the exact Ford truck I wanted for a test drive. I came in the dealership Monday looking to shop for a truck and left that afternoon with a truck I really like. John was patient and able to get the sale done quite quickly without any problems. He also took time to explain all the purchase paperwork. John is a real asset to this dealership! More