Varsity Ford
Ann Arbor, MI
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I found Sian and Varsity Ford to be friendly and helpful during the purchase process. They were willing to do what it took to make a deal, and I took home a great car for a great price. during the purchase process. They were willing to do what it took to make a deal, and I took home a great car for a great price. More
My family and I have purchased vehicles from John countless times over the past several years. He’s an absolute pleasure to work with when searching for a new vehicle, and trust that he’s keeping my countless times over the past several years. He’s an absolute pleasure to work with when searching for a new vehicle, and trust that he’s keeping my families needs, interests, budget, etc. at the forefront of his search. More
Tony Madison was fantastic. Tony Madison was the salesman we dealt with. He was very caring, very considerate very personable. I would recommend to anyone that they seek him out. Tony Madison was the salesman we dealt with. He was very caring, very considerate very personable. I would recommend to anyone that they seek him out. He made the sale so smooth. Thank you Tony. More
We had a positive experience! They made the process simple and quick to purchase our car which was made the experience much less stressful! thank you simple and quick to purchase our car which was made the experience much less stressful! thank you More
Amazing Employees Friday July 17th, I discovered the brake box was not working in my F-150, which meant the horse trailer brakes were not working either. I had plans to Friday July 17th, I discovered the brake box was not working in my F-150, which meant the horse trailer brakes were not working either. I had plans to trailer a horse down to Kentucky on Monday afternoon and needed things fixed asap. I brought the truck into Varsity on Saturday morning and was able to speak with Lance Maze about the electrical issues. He found the problem quickly and advised me to call another shop, thinking they could fix it faster. The other shop didn't have the capacity so Monday morning I went back to Varsity. Lance and his team spent hours fixing my truck and re-wiring everything despite their full schedules, and did everything they could to get me on the road. I am so appreciative of their hard work and dedication to their jobs. Had I gone somewhere else, the job never would have been finished so quickly, and certainly not properly if it was. I was able to get the horse down to Kentucky and bring another horse back, and the trailer brakes worked perfectly the entire time. I work for Ford as an engineer, but haven't spent much time at the dealerships yet. I was amazed by the friendliness and selflessness of the employees there. I am proud to work for a company that hires great people not only in the office, but in their factories and dealerships as well! More
Great service again from Sian Pickett and Varsity Ford. Quick and easy experience. Located a vehicle to my specifications, and made the transaction seamless. Thnaks to all! Quick and easy experience. Located a vehicle to my specifications, and made the transaction seamless. Thnaks to all! More
Unfortunately had to bring my new 2020 Explorer in for service already. The woman in charge of scheduling could not get me in for almost two weeks. As the car is brand new, that was totally unacceptable t service already. The woman in charge of scheduling could not get me in for almost two weeks. As the car is brand new, that was totally unacceptable to me. She transferred me to a service advisor who worked some magic and got me in that same day. I was given a loaner car and my Explorer was fixed less than two days later. While I was not so impressed with the scheduling manager, I was SO impressed with my service advisor. He was very kind, very patient with all of my questions and anxieties and most importantly very knowledgeable of Ford and my vehicle. Thank you for a great experience, Jon! More
We just bought a new ford Escape in Rapid City SD and about 3 weeks later It got total in a hail storm, so finding one around here was going to be difficult with all the hail and inventory shortages. So about 3 weeks later It got total in a hail storm, so finding one around here was going to be difficult with all the hail and inventory shortages. So we went on line looking for an Edge, that's when we got in contact with Mr Sian Pickett, I've worked with alot of car salesman but never one like Sian the guy went above and beyond, he was prompt at getting back to us and gave us all the information we needed to make our decision. I wish I could have given him more than just a 5 star he was that good..!! He does Re define car salesman. More
Tony is the best! This is our family's second purchase with Tony this year and I recommend him to everyone. Good listener, good advice, no-pressure sales and I got just This is our family's second purchase with Tony this year and I recommend him to everyone. Good listener, good advice, no-pressure sales and I got just what I wanted with a minimum of hassle. More