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Varsity Ford
Ann Arbor, MI
1,458 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,458 reviews
May 29, 2024
Kyle House, I want to Thank You for the amazing experience purchasing the Bronco from you and the Varsity Ford Team!!! You are the finest salesperson I have ever done business with and those that a experience purchasing the Bronco from you and the Varsity Ford Team!!! You are the finest salesperson I have ever done business with and those that assisted you in selling and delivering the vehicle were truly remarkable! Every step of the process you and the Varsity team made it apparent that the mission was to deliver the best customer experience I could imagine! You and the team exceeded all my expectations! What I find most amazing as a new customer to Varsity Ford, I felt like I was your #1 client. When I explained what I was looking for and you didn’t have the exact vehicle in stock you immediately offered to find it for us. You found the exact Bronco my daughter was looking for; your team member drove 500 miles to pick it up for her and then offered to deliver the vehicle to us. Along the way, Laura was such a pleasure to meet when we came in for the test drive, the finance team made the transaction easy and expedient and Carol checking in to ensure everything was to my satisfaction. Never once did I have to ask for any services, you and the team anticipated what would make the sale and delivery of the vehicle seamless and the most convenient for us. My daughter is so happy and excited to be driving her new Bronco, I can’t Thank You and the Varsity Ford Team enough for the personalized service you and the team gave to us throughout the entire purchasing process. More
by Ron Anthony
Employees Worked With
Kyle House
May 24, 2024
Refused to honor the lease pull ahead. I've leased three vehicles from this dealership and one would think that means something. I was lied to about there being no equity in the last vehic I've leased three vehicles from this dealership and one would think that means something. I was lied to about there being no equity in the last vehicle I traded in (which still had 6,000 miles of the original warranty left and tire care) and this week I see it listed on their website for $4000 more than my end of lease purchase option was. They also lied about the advertised 0% interest rate not applying to newly leased vehicles. I should have trusted my gut feeling and went to another dealership. This will definitely be my last time leasing from Varsity. More
by Shaunda
Employees Worked With
Bill Harb
May 21, 2024
Great dealership to work with. They bent over backwards to get my deal done and get me on the road. Thank you Shane Smith and Linda Byrnes. They bent over backwards to get my deal done and get me on the road. Thank you Shane Smith and Linda Byrnes. More
by ReedSpeed03
Employees Worked With
Linda Byrnes, Shane Smith
May 20, 2024
First time customer and experience couldn't have been better. Whirl Anderson was a great salesperson and we got along very well. I could tell he really looked out for me. better. Whirl Anderson was a great salesperson and we got along very well. I could tell he really looked out for me. More
by Ricardo Filho
Employees Worked With
Carol Dougherty, Whirlington Anderson
May 20, 2024
Had such a wonderful experience working with Jim and the purchase of my new to me used Explorer. The car was ready to go when I arrived to test drive. Answered all of my concerns with switching from a Chevr purchase of my new to me used Explorer. The car was ready to go when I arrived to test drive. Answered all of my concerns with switching from a Chevrolet to a Ford. More
by Lori5301
Employees Worked With
James Patarello
May 17, 2024
Salesman Joe Stanford was great to work with. Communication was great throughout the entire purchase process. Surprisingly, it was a very pleasant experience. Will return again in the future. Communication was great throughout the entire purchase process. Surprisingly, it was a very pleasant experience. Will return again in the future. More
by Mlaney1
Employees Worked With
Joe Stanford
May 09, 2024
Long time customer at Varsity Ford (for good reason). First time purchaser of a Certified Used vehicle. Paired with Lee Dimic and he was absolutely great to work with. No pressure and above and beyond he First time purchaser of a Certified Used vehicle. Paired with Lee Dimic and he was absolutely great to work with. No pressure and above and beyond helpful. Love my almost new 2021 Ford Escape hybrid. More
by rbutler
Employees Worked With
Lee Dimic Jr. 5 Star
May 06, 2024
Fantastic experience! Darrin Hinkley was spot with everything he promised from beginning to end!!! I shopped for a few months with disappointment from 2 other ford dealer Darrin Hinkley was spot with everything he promised from beginning to end!!! I shopped for a few months with disappointment from 2 other ford dealerships decided to try once more and I feel as if it’s true 3rd time is a charm! I’m excited to do business with them in the future. More
by Roottiera76
Employees Worked With
Darrin Hinkley
May 03, 2024
Varsity Ford is the best dealership I’ve ever been to hands down. The minute I walked in the door I was greeted by friendly staff who directed me to Matt Vodry. From start to finish he was amazing. Matt hands down. The minute I walked in the door I was greeted by friendly staff who directed me to Matt Vodry. From start to finish he was amazing. Matt knew what type of vehicle I was interested in (including specific features) and made it happen! I can’t be more happy with my new Edge St! More
by thegreatbiggsbee
Employees Worked With
Matt Vodry
