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Varsity Ford

Ann Arbor, MI

4.8
1,459 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,459 reviews

March 09, 2021

Sian Pickett did a great job of helping us get out first F-150. Great customer service, low pressure, and all around a great experience! Highly recommend visiting Sian at Varsity Ford! More

by nessapacho6612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Mar 09, 2021 -

Varsity Ford responded

Thank you so much for recommending us! We hope you enjoy your new truck.

March 09, 2021

We came to look at a car we had seen on line. Shane Smith was very helpful and pleasant to deal with. This was our first experience with Varsity Ford, so we are hopeful that our positive experience co More

by WWEAKLEY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Mar 10, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity to earn your business. We appreciate it and look forward to your next visit.

March 09, 2021

Tony was awesome not pushy at all. Had our car in was told gettin a "CURTISY CAR", instead they wanted my bank card......SO NOT IMPRESSED AT ALL!!! More

by Andreagrant50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Mar 09, 2021 -

Varsity Ford responded

We're glad you had a great experience with Tony and appreciate your business! Our courtesy cars are complimentary, but we do require a card on file in case there are incidentals. Again, we appreciate your business. Thank you for choosing Varsity!

Mar 10, 2021 -

Andreagrant50 responded

A person should not have to be held responsible for "INCIDENTALS" that's what insurance is for

March 07, 2021

Shane is a great guy and was very helpful when I bought my car, he was able to help me get a good deal on my car. More

by ZACHARYGOULD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Mar 08, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity and sharing your experience with Shane. From all of us at Varsity, thank you.

March 05, 2021

I had a really great experience! The buying process went smoothly and Shane was super detailed and enthusiastic. I was able to get in and get out, which is what I wanted! :) More

by ASHLEYHANNAH7991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Mar 08, 2021 -

Varsity Ford responded

Thank you for shopping with us and for the 5-star review. We are delighted to hear that you had a great experience with Shane.

March 04, 2021

The staff was helpful and the truck was ready to drive off the lot. It was a smooth and painless process. The best part is.....I absolutely love my truck. Thank you, Eric! More

by Merhow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Brodde
Mar 05, 2021 -

Varsity Ford responded

Thank you for the kind words and sharing your experience about Eric! We appreciate it.

March 03, 2021

Purchased a new Edge at Varsity Ford. Our salesman Jeff Scott was excellent. He was very helpful to both myself and wife. He assisted us on all our needs. We always enjoy working eith Jeff. More

by Ed B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
Mar 04, 2021 -

Varsity Ford responded

Thank you for shopping with us and purchasing a new Ford Edge! We are happy to hear that Jeff was very helpful.

March 01, 2021

Nice Truck,Shannon is great. He makes it very easy with Nice Truck, Shannon is great. He makes it very easy with the paperwork and goes out of his way to make me happy. I have been buying cars and trucks More

by darrenyanke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Catlett
Mar 02, 2021 -

Varsity Ford responded

Thank you for your continued support throughout many years and for sharing your experience with Shannon.

February 25, 2021

Everything went fine. Truck was ready, paperwork was ready, everyone was friendly and professional. Very informative and helpful. I have bought or leased 14 vehicles from Varsity and will do so again. More

by Jtruitt
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Feb 25, 2021 -

Varsity Ford responded

Thank you for the wonderful feedback and for your business throughout the years! From all of us at Varsity, thank you so much!

February 23, 2021

Hassle free leasing. Corey, Donna, and Sue were always prompt in returning calls and answering any questions I had during the process. Appreciated the Covid protocols. Highly recommend. More

by czechmate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Werth , Donna Buchan, Sue Rogiero
Feb 23, 2021 -

Varsity Ford responded

Thank you for the compliment and for recommending us! We appreciate it very much.

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