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Varsity Ford

Ann Arbor, MI

4.8
1,459 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,459 reviews

March 27, 2021

From the first call to varsity ford all the way through to the last, the staff at Varsity Ford were amazing. Personal, attentive, quick, thorough service was delivered with every interaction along the way More

by CHEFSLIM24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Mar 29, 2021 -

Varsity Ford responded

Thank you for sharing your experience and for recommending us! Enjoy your new vehicle.

March 27, 2021

Shane is a fantastic person and salesman. He is extremely quick with responses, doesn’t make you feel pressured, honest, and hard working. We’ve always enjoyed working with Shane and will continue to do so. More

by APAVILANIS28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Mar 29, 2021 -

Varsity Ford responded

Thank you for the kind words! We look forward to seeing you again.

March 26, 2021

The inventory gave me choices that were acceptable to me and Shane's execution of the deal was efficient and speedy. Good Job OK Good More

by CJANDREWS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Mar 29, 2021 -

Varsity Ford responded

Thank you for sharing your experience and for the 5-star rating!

March 26, 2021

I always receive great service when working with Varsity Ford! Michelle helped me set up an appointment (and helped me reschedule it twice last minute!) to test drive a car. The car ended up being unavailab More

by JENNA M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Mar 29, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity to earn your business and for the 5-star review! From all of us at Varsity, thank you for your business.

March 25, 2021

Jeff is wonderful to work with. He makes the process seamless and smooth, answers all of your questions thoroughly and truthfully. I continue to come back and work with Jeff for my Ford leases. Couldn't More

by DawnS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
Mar 29, 2021 -

Varsity Ford responded

Thank you for the kind words and for your continued support! We appreciate it.

March 25, 2021

Tony did an outstanding job taking care of me. I was extremely Impressed with his professionalism and his car knowledge. It really was one the best customer service experience's I have had in a long tim More

by rushtheartist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Mar 29, 2021 -

Varsity Ford responded

Thank you for the wonderful feedback and for recommending Tony! We appreciate it.

March 24, 2021

Great service, wonderful to work with, extremely friendly and i definitely plan on continuing to buy all of my vehicles from varsity in the future More

by Phil C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ireland Crippen, Rebecca Burgess
Mar 29, 2021 -

Varsity Ford responded

Thank you for the compliment! We look forward to seeing you again in the future.

March 23, 2021

Tony did a great job from start to finish. Everyone in all departments made it a seamless experience. I’m very happy with my new car. More

by Tbobfarmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison, Sean Lechner
Mar 29, 2021 -

Varsity Ford responded

We are delighted to hear of your experience and hope you will enjoy your new car.

March 19, 2021

Whirlington is very personable and good at what he does. I have leased several vehicles from him over the years. He was very helpful in helping me navigate the online process of filling out all the required More

by Gcorfman
Recommend Dealer
Yes
Employees Worked With
Whirlington Anderson
Mar 29, 2021 -

Varsity Ford responded

We appreciate you for your continued support throughout the years. Thank you from all of us at Varsity!

March 19, 2021

Jeff Scott & Sean Lechner were wonderful to work with! They are professional and go out of their way to get you what you need! Thank you again and again! More

by Snowitzke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott , Sean Lechner
Mar 29, 2021 -

Varsity Ford responded

Thank you for the kind words and for giving us the opportunity. All of us at Varsity appreciate your business.

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