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Varsity Ford

Ann Arbor, MI

4.8
1,459 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,459 reviews

April 07, 2021

I would definitely work with Sian Pickett again. He is friendly and knowledgeable about the vehicles. I will refer any friends or family looking for a vehicle to him. More

by Shannaranae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Apr 08, 2021 -

Varsity Ford responded

Thank you for the kind words and for sharing your experience! All of us at Varsity appreciate it.

April 06, 2021

Shane was absolutely amazing and we had no doubt from the start! My husband and his family has been going to him for years and I knew that we would be taken care of. Shane made the process of leasing a car q More

by ASHLEYPAVILANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Apr 07, 2021 -

Varsity Ford responded

Thank you so much for the compliment and sharing your experience with others. All of us at Varsity appreciate it.

April 02, 2021

Shane was so patient with me we had to reschedule 3 times, but once we met his energy was so positive and he made sure I did not leave without getting my car. He was so detailed and made sure I weighed More

by BRIANAUNDERWOOD07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Apr 05, 2021 -

Varsity Ford responded

Thank you so much for sharing your experience and for giving us the opportunity to earn your business.

April 01, 2021

Only complaint was the car was no detailed, dirty all the way to the motor, but Shane made up for that as a great salesman and person. Still , I highly recommend. More

by YOSSELIN1982
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Apr 02, 2021 -

Varsity Ford responded

Sorry that the vehicle not cleaned properly. Please accept our apology. Thank you for the feedback and for recommending us.

April 01, 2021

Tony is a very nice guy, who is attentive and considerate of my needs. He is always happy to help with problems of the vehcle before handing it to me. Overall it's been a great experience in Varsity Ford. More

by Asanwoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Apr 02, 2021 -

Varsity Ford responded

Thank you for the 5-stars! We are happy to hear of your experience with Tony.

March 31, 2021

John Treharne did a great job finding the right car for us and Debbie Treharne did a great job finishing the job of preparing and delivering the car. We have bought cars from John for over 20 years. The An More

by Denby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Treharne
Apr 01, 2021 -

Varsity Ford responded

Thank you for sharing your experience and for purchasing another vehicle from us! We appreciate it very much.

March 31, 2021

I worked with Shane on my first adult car purchase, and he was great! Kept me up to date on what was needed, made it very easy for me, and went through the car and app and how they worked. My family's last More

by KMARCEAU28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Apr 01, 2021 -

Varsity Ford responded

Thank you for the giving us the opportunity! All of us at Varsity appreciate your business.

March 30, 2021

I have worked with multiple salespersons over the years but Shane Smith blew them all out of the water. When I sat down, I relayed to him my thought process, sticking points, and price area. He was extreme More

by D_ROHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lechner, Shane Smith
Mar 31, 2021 -

Varsity Ford responded

Thank you for the wonderful feedback on Shane! We are delighted to have you and your wife as our new lifelong customers! All of us at Varsity appreciate your business.

March 29, 2021

I moved away from the Ann Arbor area and started looking for a good used car. After searching and searching the star, I’m back at Varsity. Always honesty, always a car in good condition, always straightfo More

by CarolE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle, Russ Mackinder
Mar 30, 2021 -

Varsity Ford responded

Thank you for giving us a chance and for sharing your experience! We appreciate it very much.

March 27, 2021

Thank you Eric for a quick and smooth transaction of purchasing our 2021 Ranger! It was a pleasure working with you and Kelly Manley from start to finish! We will be back to work with you both on future More

by dvschei
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Manley , Eric Brodde
Mar 29, 2021 -

Varsity Ford responded

Thank you for shopping with us and sharing your experience with your family! We appreciate it very much.

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