
Varsity Ford
Ann Arbor, MI
Filter Reviews by Keyword
By Type
Showing 1,472 reviews
My experience was very positive. I found the vehicle I was looking for. I was able to buy it and drive away quickly. My sales experience was professional. Good job Varsity! was looking for. I was able to buy it and drive away quickly. My sales experience was professional. Good job Varsity! More
I purchased my vehicle from out of state and was already a little nervous. But Tony made the purchase easy and seamless! Tony was awesome! Anything I asked for..photos, videos, additional information regard a little nervous. But Tony made the purchase easy and seamless! Tony was awesome! Anything I asked for..photos, videos, additional information regarding the vehicle he sent it to me promptly! Thanks so much Tony I appreciate all your help with this purchase! I LOVE my new car!! More
Sian at Varsity Ford was a huge help and made this intimidating process for a first-time car buyer a great experience. He worked really hard to make sure the car I was buying was clean which was much intimidating process for a first-time car buyer a great experience. He worked really hard to make sure the car I was buying was clean which was much appreciated. He even put my license plate on in the rain! He was really friendly and super knowledgeable and can’t recommend Sian enough! More
I think Shane did a great job addressing any concerns/questions I had, he was very professional, flexible, and over all a funny guy! 10/10 customer service! concerns/questions I had, he was very professional, flexible, and over all a funny guy! 10/10 customer service! More
Sian was the best! Very kind and accommodating to our needs and requests in a vehicle. :) Never tried to push us into anything we didn’t need. LGBT friendly too! Thanks, Sian! needs and requests in a vehicle. :) Never tried to push us into anything we didn’t need. LGBT friendly too! Thanks, Sian! More
They went out of their way to help me get in a vehicle. Shane was very helpful and will get my return buisness when I get ready to buy a pick-up truck Shane was very helpful and will get my return buisness when I get ready to buy a pick-up truck More
This was the easiest dealership I have worked with. I was in and out in 2 hours. Tony was very efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go s in and out in 2 hours. Tony was very efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Tony. They treat you like family and not just a customer. More

Tony, thank you for the excellent care & handling of our Explorer purchase today! You were so professional & knowledgeable! Thanks for the great customer service! Penny & Gordie K Explorer purchase today! You were so professional & knowledgeable! Thanks for the great customer service! Penny & Gordie K More
I bought Blue Certified used VW GTI. Car died same day. After towing to VW dealer they said battery was dead (cert item) and transmission had milky consistency (cert item). Could not find 139 point cert ch After towing to VW dealer they said battery was dead (cert item) and transmission had milky consistency (cert item). Could not find 139 point cert checklist in car. Vehicle check was never done. After calling dealer they said extended warranty they sold me was invalid. Biggest coincidence! Also Ford cert vehicle 90 day warranty did not cover any cost. Today starter died! Car does not start. So far I drove this vehicle less than 100 miles and I have $4,500 in bills! Insane! I was trying to avoid this by buying certified vehicle but it does not mean much is they use term only to increase transaction price, not actually checking condition of the vehicle. Friendly dealer stuff never bothered to return my call after all my issues started. They were all friendly until they got my check. I was dealing with Aaron Beach and Sean Lechner. More