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Varsity Ford

Ann Arbor, MI

4.8
1,472 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,472 reviews

June 05, 2021

My experience was very positive. I found the vehicle I was looking for. I was able to buy it and drive away quickly. My sales experience was professional. Good job Varsity! More

by Gandrews6
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Jun 07, 2021 -

Varsity Ford responded

Thank you for the compliment and for shopping with us. We appreciate it!

June 03, 2021

I purchased my vehicle from out of state and was already a little nervous. But Tony made the purchase easy and seamless! Tony was awesome! Anything I asked for..photos, videos, additional information regard More

by Alexandriam252
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Jun 04, 2021 -

Varsity Ford responded

Thank you for purchasing a vehicle from us and for sharing your experience about Tony. We appreciate it very much.

June 02, 2021

Sian at Varsity Ford was a huge help and made this intimidating process for a first-time car buyer a great experience. He worked really hard to make sure the car I was buying was clean which was much More

by Morgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Jun 03, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with others.

June 02, 2021

Sian was very easy to work with and was always ready to help and responded quickly to all of our questions. It was an easy purchase process. More

by ALW
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Jun 03, 2021 -

Varsity Ford responded

Thank you so much for your business! We are happy to hear that Sian was helpful.

May 28, 2021

I think Shane did a great job addressing any concerns/questions I had, he was very professional, flexible, and over all a funny guy! 10/10 customer service! More

by HAMANI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
May 28, 2021 -

Varsity Ford responded

Thank you for sharing your experience! We are delighted to hear that Shane did a great job.

May 28, 2021

Sian was the best! Very kind and accommodating to our needs and requests in a vehicle. :) Never tried to push us into anything we didn’t need. LGBT friendly too! Thanks, Sian! More

by HotDanielLives
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Jun 01, 2021 -

Varsity Ford responded

Thank you for sharing your experience and for the kind words! All of us at Varsity appreciate it.

May 27, 2021

They went out of their way to help me get in a vehicle. Shane was very helpful and will get my return buisness when I get ready to buy a pick-up truck More

by OPPERMAN1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lechner, Shane Smith
May 27, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity! We look forward to your next visit with us.

May 25, 2021

This was the easiest dealership I have worked with. I was in and out in 2 hours. Tony was very efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go s More

by Lmiller14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
May 26, 2021 -

Varsity Ford responded

Thank you so much for the wonderful feedback. All of us at Varsity appreciate your business.

May 25, 2021

Tony, thank you for the excellent care & handling of our Explorer purchase today! You were so professional & knowledgeable! Thanks for the great customer service! Penny & Gordie K More

by Penny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
May 25, 2021 -

Varsity Ford responded

Thank you Penny, for the kind words and for shopping with us. We appreciate it.

May 24, 2021

I bought Blue Certified used VW GTI. Car died same day. After towing to VW dealer they said battery was dead (cert item) and transmission had milky consistency (cert item). Could not find 139 point cert ch More

by 123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Beach, Sean Lechner
May 25, 2021 -

Varsity Ford responded

We're sorry to hear you are having problems with your vehicle. Our sales manager is reaching out to you.

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