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Varsity Ford

Ann Arbor, MI

4.8
1,458 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,458 reviews

May 28, 2021

Sian was the best! Very kind and accommodating to our needs and requests in a vehicle. :) Never tried to push us into anything we didn’t need. LGBT friendly too! Thanks, Sian! More

by HotDanielLives
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Jun 01, 2021 -

Varsity Ford responded

Thank you for sharing your experience and for the kind words! All of us at Varsity appreciate it.

May 28, 2021

I think Shane did a great job addressing any concerns/questions I had, he was very professional, flexible, and over all a funny guy! 10/10 customer service! More

by HAMANI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
May 28, 2021 -

Varsity Ford responded

Thank you for sharing your experience! We are delighted to hear that Shane did a great job.

May 27, 2021

They went out of their way to help me get in a vehicle. Shane was very helpful and will get my return buisness when I get ready to buy a pick-up truck More

by OPPERMAN1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lechner, Shane Smith
May 27, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity! We look forward to your next visit with us.

May 25, 2021

This was the easiest dealership I have worked with. I was in and out in 2 hours. Tony was very efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go s More

by Lmiller14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
May 26, 2021 -

Varsity Ford responded

Thank you so much for the wonderful feedback. All of us at Varsity appreciate your business.

May 25, 2021

Tony, thank you for the excellent care & handling of our Explorer purchase today! You were so professional & knowledgeable! Thanks for the great customer service! Penny & Gordie K More

by Penny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
May 25, 2021 -

Varsity Ford responded

Thank you Penny, for the kind words and for shopping with us. We appreciate it.

May 24, 2021

I bought Blue Certified used VW GTI. Car died same day. After towing to VW dealer they said battery was dead (cert item) and transmission had milky consistency (cert item). Could not find 139 point cert ch More

by 123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Beach, Sean Lechner
May 25, 2021 -

Varsity Ford responded

We're sorry to hear you are having problems with your vehicle. Our sales manager is reaching out to you.

May 23, 2021

We have bought several vehicles from Tom. Top notch service! Very knowledgeable salesman. I don’t believe we would shop anywhere else. More than helpful! More

by Jaynche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Eady
May 24, 2021 -

Varsity Ford responded

Thank you for shopping with us! We appreciate your business.

May 21, 2021

I had a great experience with Shane.He was very personable and professional. I will refer him to anyone I know ! I love my care More

by KLHAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
May 24, 2021 -

Varsity Ford responded

Thank you for the kind words and sharing your experience with others! We appreciate it.

May 20, 2021

I recently bought a used vehicle from Varsity. Shane Smith, my salesman was fantastic.! He was friendly, efficient, thoughtful and not at all pushy. The process was great! Highly recommended! More

by Schrocko66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
May 24, 2021 -

Varsity Ford responded

Thank you for sharing your experience and for the 5-star review!

May 19, 2021

Great place to do business with. Donna my sales person was awesome. She made process simple and easy and completely transparent. We got to work with her from start to finish on leasing our new truck. We n More

by Bossofcars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Buchan
May 20, 2021 -

Varsity Ford responded

Thank you for shopping with us! All of us at Varsity appreciate your business.

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