Varsity Ford

I called the dealership and was connected to Tony. We can't say enough about how helpful he was, We had found a car on the website and wanted to test drive it after work, so set up a time. Before we actu can't say enough about how helpful he was, We had found a car on the website and wanted to test drive it after work, so set up a time. Before we actually made it to our appointment, Tony had found 2 more that he thought would interest us. We had 3 vehicles to look at upon arrival and chose one of those to purchase. Tony was amazing in his professionalism, customer care and the complete process from beginning to our driving out of the lot in our Explorer! Thank you TONY! More

Excellent service! Sian made the experience very positive. I would come back again. positive. I would come back again. More

This is the worst service department that I've dealt with. So far I've had appointments TWICE for a recall. BOTH times they said they had the parts and BOTH times after having my car for more than half with. So far I've had appointments TWICE for a recall. BOTH times they said they had the parts and BOTH times after having my car for more than half the day they call and tell me that they DID NOT have the parts and couldn't do the repair. Both of these times was for the same recall from MARCH !!! Time to look for a NEW dealership to go to !!! More

Varsity Ford worked with me on trading in my previous vehicle and purchasing a new F-150. Shane was patient with me as it took some work to find the right truck but in the end I am very happy with my new vehicle and purchasing a new F-150. Shane was patient with me as it took some work to find the right truck but in the end I am very happy with my new truck and my experience with Varsity Ford More

Shane was so patient in helping me with my trade-in and getting me into an Edge. The process was quite easy and fast. This is my second time working with Shane and both experiences have been flawless and v getting me into an Edge. The process was quite easy and fast. This is my second time working with Shane and both experiences have been flawless and very professional. I will definitely work with him again and I highly recommend Shane! More

I just want to write a quick note to thank you Tony for your honesty, dedication and for going above and beyond while selling me my car. I’ve always been wary of salesmen, often with good reason. However your honesty, dedication and for going above and beyond while selling me my car. I’ve always been wary of salesmen, often with good reason. However, Tony has helped to redefine that image. After meeting Tony in person for the first time, I told my family about his demeaner and authenticity. Thank you so much for answering my questions honestly, and patiently showing we different vehicles. Thank you for making the process of buying a car enjoyable and stress free. I will recommend friends and family to Varsity Ford and tell them to ask for Tony! More

Shane made the entire process a breeze for me. He is very knowledgeable. This is my second lease with Shane because he knows his stuff. BUILT FORD TOUGH!! knowledgeable. This is my second lease with Shane because he knows his stuff. BUILT FORD TOUGH!! More

I don't have enough words of Praise for Tony,he made us very comfortable and was very professional.Looking forward to consulting him if needs be. very comfortable and was very professional.Looking forward to consulting him if needs be. More

The first car I bought from a lot was from Varsity Ford over 25 years ago. That car was in my family for more than 10 years with no major issues. While shopping for a car I had the pleasure of working with over 25 years ago. That car was in my family for more than 10 years with no major issues. While shopping for a car I had the pleasure of working with Shane. He was easy to work with as he listened to what I was looking for and didn't try to "sell" me on anything. He listened and reinforced my thoughts and was easy to talk with. He answered my calls quickly and made my car purchase easy. I even explained how the car I buy must connect with me. He understood, even if he didn't, he didn't show it. :) I bought my car that same day! I would recommend Varsity and definitely recommend Shane to everyone I know. Thanks for the opportunity to brag about great customer service. I answered the questions below and although there are several no's, there wasn't a need for most of them. Harriet More

Very attentive with a customer that just walked in with no appointment and then had a son-in-law make an appointment and be about an hour late. Then, late on Friday afternoon didn’t hesitate to get Gap in no appointment and then had a son-in-law make an appointment and be about an hour late. Then, late on Friday afternoon didn’t hesitate to get Gap insurance papers filled out after all paperwork had been printed. All this from a MSU Spartan! Go Green! More