Varsity Ford
Ann Arbor, MI
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Shane was so patient in helping me with my trade-in and getting me into an Edge. The process was quite easy and fast. This is my second time working with Shane and both experiences have been flawless and v getting me into an Edge. The process was quite easy and fast. This is my second time working with Shane and both experiences have been flawless and very professional. I will definitely work with him again and I highly recommend Shane! More
I just want to write a quick note to thank you Tony for your honesty, dedication and for going above and beyond while selling me my car. I’ve always been wary of salesmen, often with good reason. However your honesty, dedication and for going above and beyond while selling me my car. I’ve always been wary of salesmen, often with good reason. However, Tony has helped to redefine that image. After meeting Tony in person for the first time, I told my family about his demeaner and authenticity. Thank you so much for answering my questions honestly, and patiently showing we different vehicles. Thank you for making the process of buying a car enjoyable and stress free. I will recommend friends and family to Varsity Ford and tell them to ask for Tony! More
Shane made the entire process a breeze for me. He is very knowledgeable. This is my second lease with Shane because he knows his stuff. BUILT FORD TOUGH!! knowledgeable. This is my second lease with Shane because he knows his stuff. BUILT FORD TOUGH!! More
I don't have enough words of Praise for Tony,he made us very comfortable and was very professional.Looking forward to consulting him if needs be. very comfortable and was very professional.Looking forward to consulting him if needs be. More
The first car I bought from a lot was from Varsity Ford over 25 years ago. That car was in my family for more than 10 years with no major issues. While shopping for a car I had the pleasure of working with over 25 years ago. That car was in my family for more than 10 years with no major issues. While shopping for a car I had the pleasure of working with Shane. He was easy to work with as he listened to what I was looking for and didn't try to "sell" me on anything. He listened and reinforced my thoughts and was easy to talk with. He answered my calls quickly and made my car purchase easy. I even explained how the car I buy must connect with me. He understood, even if he didn't, he didn't show it. :) I bought my car that same day! I would recommend Varsity and definitely recommend Shane to everyone I know. Thanks for the opportunity to brag about great customer service. I answered the questions below and although there are several no's, there wasn't a need for most of them. Harriet More
Very attentive with a customer that just walked in with no appointment and then had a son-in-law make an appointment and be about an hour late. Then, late on Friday afternoon didn’t hesitate to get Gap in no appointment and then had a son-in-law make an appointment and be about an hour late. Then, late on Friday afternoon didn’t hesitate to get Gap insurance papers filled out after all paperwork had been printed. All this from a MSU Spartan! Go Green! More
My experience was very positive. I found the vehicle I was looking for. I was able to buy it and drive away quickly. My sales experience was professional. Good job Varsity! was looking for. I was able to buy it and drive away quickly. My sales experience was professional. Good job Varsity! More
I purchased my vehicle from out of state and was already a little nervous. But Tony made the purchase easy and seamless! Tony was awesome! Anything I asked for..photos, videos, additional information regard a little nervous. But Tony made the purchase easy and seamless! Tony was awesome! Anything I asked for..photos, videos, additional information regarding the vehicle he sent it to me promptly! Thanks so much Tony I appreciate all your help with this purchase! I LOVE my new car!! More
Sian at Varsity Ford was a huge help and made this intimidating process for a first-time car buyer a great experience. He worked really hard to make sure the car I was buying was clean which was much intimidating process for a first-time car buyer a great experience. He worked really hard to make sure the car I was buying was clean which was much appreciated. He even put my license plate on in the rain! He was really friendly and super knowledgeable and can’t recommend Sian enough! More