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Varsity Ford

Ann Arbor, MI

4.8
1,458 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,458 reviews

June 17, 2021

Shane was so patient in helping me with my trade-in and getting me into an Edge. The process was quite easy and fast. This is my second time working with Shane and both experiences have been flawless and v More

by PATRICIAKBOYLAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Jun 18, 2021 -

Varsity Ford responded

Thank you for giving us another opportunity! Enjoy your new Ford Edge.

June 15, 2021

I just want to write a quick note to thank you Tony for your honesty, dedication and for going above and beyond while selling me my car. I’ve always been wary of salesmen, often with good reason. However More

by Janjone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Jun 16, 2021 -

Varsity Ford responded

Thank you for the 5-star review and for recommending us! We are happy to hear that Tony made your experience enjoyable.

June 11, 2021

Shane made the entire process a breeze for me. He is very knowledgeable. This is my second lease with Shane because he knows his stuff. BUILT FORD TOUGH!! More

by NASHERBASHER2304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Jun 14, 2021 -

Varsity Ford responded

We are glad that you had a great experience with Shane and for purchasing another vehicle from us. Thank you!

June 10, 2021

I don't have enough words of Praise for Tony,he made us very comfortable and was very professional.Looking forward to consulting him if needs be. More

by Agyemanpe71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Jun 11, 2021 -

Varsity Ford responded

Thank you for sharing your experience about Tony! We appreciate it.

June 09, 2021

The first car I bought from a lot was from Varsity Ford over 25 years ago. That car was in my family for more than 10 years with no major issues. While shopping for a car I had the pleasure of working with More

by HARRIETHUGHES64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Jun 09, 2021 -

Varsity Ford responded

Thank you so much for the kind words and for being our customer for so many years! All of us at Varsity appreciate it.

June 06, 2021

Very attentive with a customer that just walked in with no appointment and then had a son-in-law make an appointment and be about an hour late. Then, late on Friday afternoon didn’t hesitate to get Gap in More

by dunnsusan8676
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lechner, Sian Pickett, Dave Towner
Jun 07, 2021 -

Varsity Ford responded

Thank you for sharing your experience and giving us the opportunity to earn your business.

June 05, 2021

My experience was very positive. I found the vehicle I was looking for. I was able to buy it and drive away quickly. My sales experience was professional. Good job Varsity! More

by Gandrews6
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Jun 07, 2021 -

Varsity Ford responded

Thank you for the compliment and for shopping with us. We appreciate it!

June 03, 2021

I purchased my vehicle from out of state and was already a little nervous. But Tony made the purchase easy and seamless! Tony was awesome! Anything I asked for..photos, videos, additional information regard More

by Alexandriam252
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Jun 04, 2021 -

Varsity Ford responded

Thank you for purchasing a vehicle from us and for sharing your experience about Tony. We appreciate it very much.

June 02, 2021

Sian at Varsity Ford was a huge help and made this intimidating process for a first-time car buyer a great experience. He worked really hard to make sure the car I was buying was clean which was much More

by Morgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Jun 03, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with others.

June 02, 2021

Sian was very easy to work with and was always ready to help and responded quickly to all of our questions. It was an easy purchase process. More

by ALW
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Jun 03, 2021 -

Varsity Ford responded

Thank you so much for your business! We are happy to hear that Sian was helpful.

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