Varsity Ford
Ann Arbor, MI
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Tony was helpful and attentive throughout the entire process. Tom was awesome also. We definitely had a great experience and will recommend Varsity, Tony and Tom in the future! process. Tom was awesome also. We definitely had a great experience and will recommend Varsity, Tony and Tom in the future! More
Had a great, quick and smooth experience, Tony was outstanding and I will pass on his name and contact info with everyone I know who is looking for a car. Thanks Tony for all your great work. outstanding and I will pass on his name and contact info with everyone I know who is looking for a car. Thanks Tony for all your great work. More
Came in from Cincinnati to buy a pre-owned older Jaguar and the experience was fantastic, zero pressure and everyone was extremely pleasant to deal with. Not only was the car extremely clean but they also and the experience was fantastic, zero pressure and everyone was extremely pleasant to deal with. Not only was the car extremely clean but they also filled my friend’s car up with fuel for our return trip home! Can’t ask for much better! I may eventually buy a new Bronco and I’ll definitely make the trip back up if I do! More
Sian was a great person a wonderful salesman and if I go to buy a vehicle I would make sure I went through him he didn't seem to be pushy to get you to buy a car just overall a wonderful person to work with to buy a vehicle I would make sure I went through him he didn't seem to be pushy to get you to buy a car just overall a wonderful person to work with. More
Had an unpleasant visit last week with service and voiced my dissatisfaction about it on this forum . In less then an hour I was contacted by Lance asking about my visit . He took the time to listen to my is my dissatisfaction about it on this forum . In less then an hour I was contacted by Lance asking about my visit . He took the time to listen to my issue and said he would get back with me after he did some checking on the issue . Lance got back to me and said that he was going to expedite the parts for me and he would call me when he had the parts in hand . He called me by the end of the week and we set up another service visit for Monday and I got everything taken care of . He even had my gas tank filled up for my troubles . Great job keep up the good work and thanks !!! More
Tony did an exceptional job at problem solving a few issues and finding the right deal. We would love to continue to work with him in the future. issues and finding the right deal. We would love to continue to work with him in the future. More
I called the dealership and was connected to Tony. We can't say enough about how helpful he was, We had found a car on the website and wanted to test drive it after work, so set up a time. Before we actu can't say enough about how helpful he was, We had found a car on the website and wanted to test drive it after work, so set up a time. Before we actually made it to our appointment, Tony had found 2 more that he thought would interest us. We had 3 vehicles to look at upon arrival and chose one of those to purchase. Tony was amazing in his professionalism, customer care and the complete process from beginning to our driving out of the lot in our Explorer! Thank you TONY! More
This is the worst service department that I've dealt with. So far I've had appointments TWICE for a recall. BOTH times they said they had the parts and BOTH times after having my car for more than half with. So far I've had appointments TWICE for a recall. BOTH times they said they had the parts and BOTH times after having my car for more than half the day they call and tell me that they DID NOT have the parts and couldn't do the repair. Both of these times was for the same recall from MARCH !!! Time to look for a NEW dealership to go to !!! More