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Varsity Ford

Ann Arbor, MI

4.8
1,472 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,472 reviews

August 10, 2021

Sian Pickett was very helpful and accommodating with the purchase of a 2016 Escape. He was happy to work around my schedule and take care of a few minor concerns I had with the vehicle. More

by Mark T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Aug 11, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity! We're happy to hear that Sian was very helpful.

August 10, 2021

I had the greatest experience with Tony Madison. Tony made everything so easy. Tony is very friendly and extremely knowledgeable. Tony not only went above and beyond during the sale, but after the sale a More

by Poucher4260
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Aug 11, 2021 -

Varsity Ford responded

Thank you so much for the kind words and for sharing your experience with others!

August 06, 2021

I went to Varsity Ford Specifically to deal with Shane Smith. I appreciate a dealership and sales team that respects my time and money and above all are honest and trustworthy. Shane was very responsive a More

by JOSHUABARTH73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Aug 06, 2021 -

Varsity Ford responded

Thank you for shopping with us and leaving a 5-star review! We appreciate it.

August 05, 2021

This was an easy transaction. I do not live in the area and was able to handle most of the necessary documents electronically. Then the car was delivered to my driveway. More

by Kestergirls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Aug 06, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity to earn your business. Enjoy your new vehicle.

August 05, 2021

Shane Smith was fantastic!!!!! He made the buying process so easy. It was the best car buying experience I have ever had. I will be sending all my family and friends to him. In future when I need a car varsi More

by KIMBERLY.SWARTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Aug 06, 2021 -

Varsity Ford responded

Thank you for sharing your experience with Shane! We look forward to seeing you again.

August 02, 2021

My salesman is Shane Smith. He is professional, knowledgeable and very friendly. He did a great job for us. Made us fell well informed and confident with our purchase. No high pressure sales tactic More

by JSIDERS916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Aug 03, 2021 -

Varsity Ford responded

Thank you for the wonderful feedback. We are delighted to hear that you had a great experience. From all of us at Varsity, thank you for your business!

July 31, 2021

Shane puts customers first. Shane went out of his way to get pictures of a truck that wasn’t on the website yet and even went as far as making sure it wasn’t sold until I was able to see it. I think this ty More

by MACK3TRUCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Aug 02, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity! We appreciate it very much.

July 30, 2021

Tony was incredible to work with. He went above and beyond, and it didn’t go unnoticed. He made my experience as easy and transparent as absolutely possible. I will be recommending him to everyone I kn More

by Sharpe_222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Aug 02, 2021 -

Varsity Ford responded

Thank you for sharing your experience and for recommending us! We are happy to hear that you had a great experience with Tony.

July 28, 2021

Sian was very helpful with the purchase of my vehicle. I would recommend Varsity Ford and Sian Pickett to my friends and family. Looking forward to doing business there again. More

by NRR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Jul 29, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity and sharing your experience with others! We appreciate it.

July 26, 2021

Sian was great. Bought a car that I am happy with. He was friendly, polite, helpful, sincere and got the job done. I felt he took all the time needed to answer all questions. Thanks Sian More

by carola.guenther
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Jul 27, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity! All of us at Varsity appreciate your business.

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