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Varsity Ford

Ann Arbor, MI

4.8
1,459 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,459 reviews

July 20, 2021

I emailed them about a truck, very fast response, then talked to Shane Smith on the phone and was very professional and helpful, polite receptionist and employees, would definitely recommend using varsity More

by JASONV2045
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Jul 20, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity! We appreciate it very much.

July 19, 2021

The service I received by Shane at Varsity Ford was phenomenal! From deciding on vehicle to my trade in and purchase was above and beyond. He was friendly and explained every aspect of the process. It More

by HANNAHNIELSEN110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Jul 20, 2021 -

Varsity Ford responded

Thank you so much for the kind words and for sharing your experience with others!

July 16, 2021

I felt I was treated right and they truly made it not so hard to buy a new truck. I am grateful for how I was treated More

by BENMILHOLIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Jul 16, 2021 -

Varsity Ford responded

We are happy to hear that! Thank you for choosing us and we look forward to seeing you again.

July 16, 2021

Shane was very helpful in my car buying experience! He has a great personality which helped calm my nerves about the experience. He was very knowledgeable and was able to answer all my questions. More

by ANDREA.PEARCE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Towner, Shane Smith
Jul 19, 2021 -

Varsity Ford responded

Thank you for the feedback and the 5-star review. We are happy to hear that Shane was very helpful.

July 13, 2021

It is always a pleasure doing business with Shane. He was straight to the point, fast and honest. We will definitely be back in the future. More

by panzasarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Jul 14, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity! We look forward to seeing you again.

July 10, 2021

Shane was a pleasure to work with. Friendly, knowledgeable, competent and no nonsense. This was easily the quickest, most efficient and pleasant experience I have ever had buying a vehicle. Sh More

by KBAINBRIDG
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Jul 12, 2021 -

Varsity Ford responded

Thank you so much for sharing your experience and for giving us the opportunity! We appreciate it.

July 09, 2021

Great to work with, made the process simple and easy. Very polite and knew the vehicle in and out, so when going through all of its options it was easy for us to pick up on. More

by EWALLY78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lechner, Shane Smith
Jul 09, 2021 -

Varsity Ford responded

Thank you for the 5-star review! Glad you enjoyed the Varsity experience!

July 08, 2021

Varsity Ford is a wonderful dealership. Especially Sian, he's been very friendly to us. He's the best dealer I've ever met. I loved the whole experience I had at this dealership with this amazing man Sian. More

by chulwonl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Jul 09, 2021 -

Varsity Ford responded

We are happy to hear of your experience with Sian! Thank you so much for your business.

July 08, 2021

The sale person was really helpful and made things work out for us. Very honest and kind too. We felt very comfortable talking to him and went back to the dealer to purchase a car eventually. Definitely in More

by hellohyunji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Jul 09, 2021 -

Varsity Ford responded

Thank you for the kind words and for sharing your experience with others!

July 07, 2021

Shane was very professional and listened to my vehicle needs. My time was respected and I had a great quick and friendly experience. I will be recommending Shane and the team at Varsity Ford! More

by LAURASIFFER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Jul 08, 2021 -

Varsity Ford responded

Thank you for the kind words and for recommending us! We appreciate it.

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