Varsity Ford

This was an easy transaction. I do not live in the area and was able to handle most of the necessary documents electronically. Then the car was delivered to my driveway. and was able to handle most of the necessary documents electronically. Then the car was delivered to my driveway. More

My salesman is Shane Smith. He is professional, knowledgeable and very friendly. He did a great job for us. Made us fell well informed and confident with our purchase. No high pressure sales tactic knowledgeable and very friendly. He did a great job for us. Made us fell well informed and confident with our purchase. No high pressure sales tactics. Had us in and out in no time. The dealership is clean, modernized and comfortable. The support staff is wonderful. All around great experience. More

Shane puts customers first. Shane went out of his way to get pictures of a truck that wasn’t on the website yet and even went as far as making sure it wasn’t sold until I was able to see it. I think this ty get pictures of a truck that wasn’t on the website yet and even went as far as making sure it wasn’t sold until I was able to see it. I think this type of customer interaction and service is what’s missing at a lot of other dealerships. More

Tony was incredible to work with. He went above and beyond, and it didn’t go unnoticed. He made my experience as easy and transparent as absolutely possible. I will be recommending him to everyone I kn beyond, and it didn’t go unnoticed. He made my experience as easy and transparent as absolutely possible. I will be recommending him to everyone I know. More

Sian was very helpful with the purchase of my vehicle. I would recommend Varsity Ford and Sian Pickett to my friends and family. Looking forward to doing business there again. would recommend Varsity Ford and Sian Pickett to my friends and family. Looking forward to doing business there again. More

Sian was great. Bought a car that I am happy with. He was friendly, polite, helpful, sincere and got the job done. I felt he took all the time needed to answer all questions. Thanks Sian friendly, polite, helpful, sincere and got the job done. I felt he took all the time needed to answer all questions. Thanks Sian More

Give Sian a gold star. He's great. Personable and works with you when you need a car. Love my car and so happy to help Sian out in the process. with you when you need a car. Love my car and so happy to help Sian out in the process. More

I would not recommend Varsity Ford to anyone. My gold certified Explorer has 2 engine light alerts and a recall on it within 5 days of leaving the dealership my salesman Shane was not concerned and infor certified Explorer has 2 engine light alerts and a recall on it within 5 days of leaving the dealership my salesman Shane was not concerned and informed me it was no big deal because I have a warranty and then I never heard from him again. I spoke with the Sales manager Sean and he said I could bring my Explorer back to Ann Arbor and they could diagnose it and see if they have the part so I could schedule to bring it back another time for repair. So that would be at least 2 days I would have to take off work and have to figure out a ride back and forth because they had no loaner vehicles either. I thought I was buying a nice vehicle when buying a gold certified but clearly that’s not the case. I’m extremely disappointed. As soon as the sale is complete the customer clearly doesn’t matter. More

I had a great experience, Sian made everything very easy for me and was very friendly, knowledgeable and efficient. I would definitely recommend him to anyone looking for a vehicle. for me and was very friendly, knowledgeable and efficient. I would definitely recommend him to anyone looking for a vehicle. More

I emailed them about a truck, very fast response, then talked to Shane Smith on the phone and was very professional and helpful, polite receptionist and employees, would definitely recommend using varsity talked to Shane Smith on the phone and was very professional and helpful, polite receptionist and employees, would definitely recommend using varsity Ford More