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Varsity Ford

Ann Arbor, MI

4.8
1,472 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,472 reviews

September 07, 2021

Shane, by far, made my 2019 Ford Explorer purchase the easiest, quickest, and stressless vehicle purchase I've ever had. He even is going to replace my windshield, free, while I'm at work! He was very upf More

by Tbaran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Rogiero, Shane Smith
Sep 08, 2021 -

Varsity Ford responded

Thank you for sharing your experience and for the wonderful feedback! We hope you enjoy your new Ford Explorer.

September 07, 2021

This is my second vehicle purchase from Varsity Ford within the last year. My experiences have been very simple and with ease. Both vehicles were delivered timely and without hassle. Thank you, Varsity More

by Latasha M.
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Sep 08, 2021 -

Varsity Ford responded

Thank you for purchasing another vehicle from us, Latasha! All of us at Varsity appreciate your business.

September 03, 2021

I can not say enough about Shane Smith and his professionalism, and and the amount of care he takes with his customers. Assuring they get the best treatment and understanding! Hands down the best More

by AMBER NAGY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Sep 07, 2021 -

Varsity Ford responded

Thank you Amber! We look forward to seeing you again.

September 03, 2021

Sian was awesome! So helpful and enthusiastic. It really felt like they were trying to help me find the right fit for me. It was clean and felt like they cared. More

by Madeline B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Sep 07, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity, Madeline! We appreciate it very much.

September 02, 2021

Professional and thorough. Made a normally intolerable experience for me (hate buying cars) tolerable. Shane was great and would work with him again. Thank you More

by JOHNCHWALIBOG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Sep 03, 2021 -

Varsity Ford responded

Thank you for shopping with us! We're glad you had a great experience with Shane.

September 01, 2021

My daughter and I came in to varsity Saturday morning to close on an escape that we had picked out the day before with Sian Pickett. It was So crowded on Saturday and Sean’s earlier appointment was running More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett, Dave Towner
Sep 02, 2021 -

Varsity Ford responded

Thank you so much for the kind words! We are happy to hear that Sian did a great job.

September 01, 2021

We were very pleased by David Bryan's service! Thanks, David! We are looking forward to working with you soon. And love the FordPass app!!! More

by Michigan mom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Byron
Sep 02, 2021 -

Varsity Ford responded

Thank you Michigan Mom! We look forward to seeing you again.

August 31, 2021

Buying at Varsity was a smooth experience. Sian and the team were great. It was worth the drive from Ohio to purchase at varsity. Good follow up from Sian. More

by elliott_nance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whirlington Anderson, Lee Dimic Jr., Sian Pickett
Aug 31, 2021 -

Varsity Ford responded

Thank you for shopping with us and making the long trip! All of us at Varsity appreciate it.

August 31, 2021

Tony Madison did an amazing job and I had a great experience there. I highly recommend him. We will definitely use Varsity Ford in the future. More

by H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Sep 02, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity! We look forward to seeing you again.

August 30, 2021

Working with Asian was a great experience. He worked with us to find the perfect car. We will definitely be back for our next vehicle. More

by DMoree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Dimic Jr., Sian Pickett
Aug 31, 2021 -

Varsity Ford responded

Thank you so much for your business! We hope to see you again.

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