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Varsity Ford

Ann Arbor, MI

4.8
1,459 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,459 reviews

September 03, 2021

I can not say enough about Shane Smith and his professionalism, and and the amount of care he takes with his customers. Assuring they get the best treatment and understanding! Hands down the best More

by AMBER NAGY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Sep 07, 2021 -

Varsity Ford responded

Thank you Amber! We look forward to seeing you again.

September 02, 2021

Professional and thorough. Made a normally intolerable experience for me (hate buying cars) tolerable. Shane was great and would work with him again. Thank you More

by JOHNCHWALIBOG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Sep 03, 2021 -

Varsity Ford responded

Thank you for shopping with us! We're glad you had a great experience with Shane.

September 01, 2021

We were very pleased by David Bryan's service! Thanks, David! We are looking forward to working with you soon. And love the FordPass app!!! More

by Michigan mom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Byron
Sep 02, 2021 -

Varsity Ford responded

Thank you Michigan Mom! We look forward to seeing you again.

September 01, 2021

My daughter and I came in to varsity Saturday morning to close on an escape that we had picked out the day before with Sian Pickett. It was So crowded on Saturday and Sean’s earlier appointment was running More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett, Dave Towner
Sep 02, 2021 -

Varsity Ford responded

Thank you so much for the kind words! We are happy to hear that Sian did a great job.

August 31, 2021

Buying at Varsity was a smooth experience. Sian and the team were great. It was worth the drive from Ohio to purchase at varsity. Good follow up from Sian. More

by elliott_nance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whirlington Anderson, Lee Dimic Jr., Sian Pickett
Aug 31, 2021 -

Varsity Ford responded

Thank you for shopping with us and making the long trip! All of us at Varsity appreciate it.

August 31, 2021

Tony Madison did an amazing job and I had a great experience there. I highly recommend him. We will definitely use Varsity Ford in the future. More

by H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Sep 02, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity! We look forward to seeing you again.

August 30, 2021

This was the best and easiest car buying experience I ever had. Tony was awesome and extremely patient while I was trying to get insurance taken care of. More

by Westcliffecwby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Aug 31, 2021 -

Varsity Ford responded

Thank you for the 5-stars! We are delighted to hear that Tony was awesome.

August 30, 2021

Working with Asian was a great experience. He worked with us to find the perfect car. We will definitely be back for our next vehicle. More

by DMoree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Dimic Jr., Sian Pickett
Aug 31, 2021 -

Varsity Ford responded

Thank you so much for your business! We hope to see you again.

August 24, 2021

Kyle House did an amazing job and I highly recommend him! We will continue to use Varsity Ford because of Kyle and continue to refer people to him because of experience. More

by Egmightymex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle House
Aug 25, 2021 -

Varsity Ford responded

Thank you for sharing your experience about Kyle and for recommending us. We appreciate it very much.

August 21, 2021

Kyle House set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry on leasing a new car. Kyle was responsive, extremely knowledgeable, not only More

by Joselyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle House, Laura Richards
Aug 23, 2021 -

Varsity Ford responded

Thank you for the wonderful feedback and for giving us the opportunity to earn your business!

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