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Varsity Ford

Ann Arbor, MI

4.8
1,459 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,459 reviews

September 20, 2021

Easy to work with. Very receptive to the the few requests we had to remedy minor issues with the vehicle. Overall a very good experience.....especially considering for us it was that state up north! More

by JBIRK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Sep 21, 2021 -

Varsity Ford responded

Thank you for sharing your experience and for the kind words. We appreciate it.

September 17, 2021

Great experience working with Shane. Made the car buying process quick and easy. Done in a couple hours. More

by JNINK65
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Sep 20, 2021 -

Varsity Ford responded

Thank you for the compliment! We hope you enjoy your new vehicle.

September 17, 2021

Our sales person went above and beyond to make sure we were 110% happy with our purchase. More

by sharpbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Sep 20, 2021 -

Varsity Ford responded

Thank you for shopping with us and purchasing a vehicle! We appreciate it.

September 13, 2021

Dan Divens made my car leasing experience easy and was very patient with all of my questions! Dan has a lot of knowledge and makes the whole process fun and treats you like a family member:) I love my n More

by ammerkle
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Divens
Sep 14, 2021 -

Varsity Ford responded

Thank you for sharing your experience about Dan! Enjoy your new Ford Explorer.

September 10, 2021

mr madison kept up with my request and put me in truck i love driving thank you for calling me back thank you very much More

by Julia.herron12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Sep 14, 2021 -

Varsity Ford responded

Thank you for shopping with us! Enjoy your beautiful new truck.

September 09, 2021

Had a unique situation and Mark went above and beyond to help me on a holiday weekend! He made sure I was happy with my 3 year lease. More

by Cplunket
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Doyle
Sep 09, 2021 -

Varsity Ford responded

Thank you for the wonderful feedback on Mark! We hope you enjoy your new vehicle.

September 08, 2021

Always an easy process at Varsity Ford. Kyle House did another outstanding job. Right from ordering my new Escape through turning in my current lease to driving home in my new Escape, Varsity Ford makes i More

by bmack66
Recommend Dealer
Yes
Employees Worked With
Brian House, Kyle House
Sep 08, 2021 -

Varsity Ford responded

Thank you for the compliment and for giving us the opportunity again to earn your business. We appreciate it.

September 07, 2021

This is my second vehicle purchase from Varsity Ford within the last year. My experiences have been very simple and with ease. Both vehicles were delivered timely and without hassle. Thank you, Varsity More

by Latasha M.
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Sep 08, 2021 -

Varsity Ford responded

Thank you for purchasing another vehicle from us, Latasha! All of us at Varsity appreciate your business.

September 07, 2021

Shane, by far, made my 2019 Ford Explorer purchase the easiest, quickest, and stressless vehicle purchase I've ever had. He even is going to replace my windshield, free, while I'm at work! He was very upf More

by Tbaran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Rogiero, Shane Smith
Sep 08, 2021 -

Varsity Ford responded

Thank you for sharing your experience and for the wonderful feedback! We hope you enjoy your new Ford Explorer.

September 03, 2021

Sian was awesome! So helpful and enthusiastic. It really felt like they were trying to help me find the right fit for me. It was clean and felt like they cared. More

by Madeline B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Sep 07, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity, Madeline! We appreciate it very much.

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