
Varsity Ford
Ann Arbor, MI
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Shane was great to work with went above and beyond to find the truck I was specifically looking for. He was not pushy at all and let me make the decision for myself find the truck I was specifically looking for. He was not pushy at all and let me make the decision for myself More
Sian was great to work with and as always, Varsity provided great customer service. I will recommend Sian and Varsity Ford to all my friends and family. provided great customer service. I will recommend Sian and Varsity Ford to all my friends and family. More
I would like to express my thanks for service advisor Mr.Nathan Wivell, who is very responsibly, friendly and patiently service us. My old car had an issue to restart again after first time started. It Mr.Nathan Wivell, who is very responsibly, friendly and patiently service us. My old car had an issue to restart again after first time started. It is a strange issue. After we replaced the battery and starter, but it still not work. The service advisor Mr.Nathan Wivell is carefully listen us to describe the issue, Also, He pay a lots of attention and time to work together with technicians to find the problem and fixed the problem. I am really appreciated your excellent services, especially for Nate and technicians. I think that the Varsity Ford Dealer Repair Shop is a really good, and I will recommend it to all of my friends and colleague. More
Shane Smith went above and beyond to make this purchase as seamless, and stress-free as possible! He was completely prepared for my appointment and answered all of my questions during the process. Highes as seamless, and stress-free as possible! He was completely prepared for my appointment and answered all of my questions during the process. Highest recommendation. More
This place has there stuff together I got there and with in 20 minutes I was on my home. My salesman Shane Smith was great he communicated with me promptly. I will by my Fords from here everytime. in 20 minutes I was on my home. My salesman Shane Smith was great he communicated with me promptly. I will by my Fords from here everytime. More
Kelly in Customer Service was phenomenally helpful. We talked on the phone about what I was looking for. She made an appointment for me with Shane. When I arrived for my appointment (1 hour early), Shan talked on the phone about what I was looking for. She made an appointment for me with Shane. When I arrived for my appointment (1 hour early), Shane was ready for me. He showed me on his computer a few cars, all of which I liked. Within about 30 minutes of my arrival I was test driving. I went back to work and left Shane to work on my financing. He called me a couple of hours later with a few document requests. I returned to the dealership and within about an hour drove off in a car which has everthing I wanted with a lower payment than I had budgeted. Thank you, Kelly and thank you Shane. We'll see you for our next car purchase. More
Shane was excellent to work with. Had everything ready when I arrived to pick up my truck. Would not hesitate to do business with varsity or Shane again. when I arrived to pick up my truck. Would not hesitate to do business with varsity or Shane again. More
Great experience @ Varsity. Their vehicle granting blessings hath runneth over! Shane's the lord of sales! This man didn't just polish a turd on wheel's, he simply rolled out the caviar. I dont buy blessings hath runneth over! Shane's the lord of sales! This man didn't just polish a turd on wheel's, he simply rolled out the caviar. I dont buy vehicles often but when I do, I'll go to Varsity from now on. Ask for Shane. More