Varsity Ford
Ann Arbor, MI
Filter Reviews by Keyword
By Type
Showing 1,459 reviews
Kelly in Customer Service was phenomenally helpful. We talked on the phone about what I was looking for. She made an appointment for me with Shane. When I arrived for my appointment (1 hour early), Shan talked on the phone about what I was looking for. She made an appointment for me with Shane. When I arrived for my appointment (1 hour early), Shane was ready for me. He showed me on his computer a few cars, all of which I liked. Within about 30 minutes of my arrival I was test driving. I went back to work and left Shane to work on my financing. He called me a couple of hours later with a few document requests. I returned to the dealership and within about an hour drove off in a car which has everthing I wanted with a lower payment than I had budgeted. Thank you, Kelly and thank you Shane. We'll see you for our next car purchase. More
Shane Smith went above and beyond to make this purchase as seamless, and stress-free as possible! He was completely prepared for my appointment and answered all of my questions during the process. Highes as seamless, and stress-free as possible! He was completely prepared for my appointment and answered all of my questions during the process. Highest recommendation. More
This place has there stuff together I got there and with in 20 minutes I was on my home. My salesman Shane Smith was great he communicated with me promptly. I will by my Fords from here everytime. in 20 minutes I was on my home. My salesman Shane Smith was great he communicated with me promptly. I will by my Fords from here everytime. More
Shane was excellent to work with. Had everything ready when I arrived to pick up my truck. Would not hesitate to do business with varsity or Shane again. when I arrived to pick up my truck. Would not hesitate to do business with varsity or Shane again. More
Great experience @ Varsity. Their vehicle granting blessings hath runneth over! Shane's the lord of sales! This man didn't just polish a turd on wheel's, he simply rolled out the caviar. I dont buy blessings hath runneth over! Shane's the lord of sales! This man didn't just polish a turd on wheel's, he simply rolled out the caviar. I dont buy vehicles often but when I do, I'll go to Varsity from now on. Ask for Shane. More
I appreciated the politeness, and professionalism I experienced at varsity ford. I also loved how forthright everyone one was while I was there. experienced at varsity ford. I also loved how forthright everyone one was while I was there. More
Always a great experience working with Kyle House and Varsity Ford, My lease was getting close to ending and I received a call from Ireland Crippen (who is also a pleasure to work with, very friendly and Varsity Ford, My lease was getting close to ending and I received a call from Ireland Crippen (who is also a pleasure to work with, very friendly and prompt with her responses) to come in and speak with Kyle about my options, their proactive approach in the current environment is greatly appreciated. In that meeting, I wasn't expecting to be leaving the dealership with a new truck but that is exactly what happened and I could not be more happy. They were having some issues with their service provider so I could not sign the paper work electronically, so Kyle had a driver come out to my house to get the paperwork finalized, above and beyond what is expect. Overall, fantastic experience, Thank you Kyle and Ireland! More