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Varsity Ford

Ann Arbor, MI

4.8
1,459 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,459 reviews

October 28, 2021

Kelly in Customer Service was phenomenally helpful. We talked on the phone about what I was looking for. She made an appointment for me with Shane. When I arrived for my appointment (1 hour early), Shan More

by JANICE STEVENSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly in Customer Service, Shane Smith
Oct 29, 2021 -

Varsity Ford responded

Thank you for shopping with us, Janice! We look forward to seeing you again. Enjoy your new vehicle.

October 28, 2021

Shane Smith went above and beyond to make this purchase as seamless, and stress-free as possible! He was completely prepared for my appointment and answered all of my questions during the process. Highes More

by KBEMIS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Manley, Shane Smith
Oct 29, 2021 -

Varsity Ford responded

Thank you for sharing your experience and recommending us! We appreciate it very much.

October 28, 2021

This place has there stuff together I got there and with in 20 minutes I was on my home. My salesman Shane Smith was great he communicated with me promptly. I will by my Fords from here everytime. More

by SHANERGOBLUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Oct 29, 2021 -

Varsity Ford responded

Thank you for the compliment! We are delighted to have you as our customer.

October 23, 2021

Shane was excellent to work with. Had everything ready when I arrived to pick up my truck. Would not hesitate to do business with varsity or Shane again. More

by DRK.FRANK
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Oct 25, 2021 -

Varsity Ford responded

Thank you Dr. Frank, for sharing your experience! We appreciate it.

October 22, 2021

Great experience @ Varsity. Their vehicle granting blessings hath runneth over! Shane's the lord of sales! This man didn't just polish a turd on wheel's, he simply rolled out the caviar. I dont buy More

by RockyRhoades
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Oct 25, 2021 -

Varsity Ford responded

Thank you so much for the compliment and your business! We look forward to seeing you again.

October 20, 2021

Doing business with Sian was a pleasure. He is obviously a person of high integrity. More

by Whirled Traveler
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Oct 21, 2021 -

Varsity Ford responded

Thank you for sharing your experience about Sian! We appreciate it.

October 20, 2021

Shane was the absolute BEST to work with! First car and couldn't be happier! More

by ANNASINSCHWAB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Oct 21, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity! Enjoy your new vehicle.

October 18, 2021

I appreciated the politeness, and professionalism I experienced at varsity ford. I also loved how forthright everyone one was while I was there. More

by Spencer Bussineau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Oct 19, 2021 -

Varsity Ford responded

Thank you for the compliment, Spencer! We're glad you had a great experience.

October 16, 2021

Sian was down to earth, very helpful, and easy to work with. buying process was quick and simple. Vehicle as stated and prepped with care More

by joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Oct 18, 2021 -

Varsity Ford responded

Thank you for sharing your experience about Sian and for the kind words! From all of us at Varsity, we thank you for your business.

October 15, 2021

Always a great experience working with Kyle House and Varsity Ford, My lease was getting close to ending and I received a call from Ireland Crippen (who is also a pleasure to work with, very friendly and More

by joelrosen1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ireland Crippen, Kyle House
Oct 18, 2021 -

Varsity Ford responded

We are happy to hear that you had a great experience with our team. Thank you so much for your business!

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