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Varsity Ford

Ann Arbor, MI

4.8
1,458 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,458 reviews

November 08, 2021

I was weary going to a dealership to buy a used car, but Shane was a pleasure to work with. He helped me find the perfect vehicle within my price range and didn't pressure me to look at anything that was be More

by KAWAGNER602
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Nov 09, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity! We are delighted to hear of your experience and hope to see you again.

November 06, 2021

I purchased my 2016 C-Max Energi over the phone after finding it online. Dealing with Sian was a pleasure. He was helpful, responsive, and exhibited the utmost in integrity when issues came up. I would More

by Whirled Traveler
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Nov 08, 2021 -

Varsity Ford responded

Thank you for shopping with us and for the compliment! We hope you enjoy your new vehicle.

November 05, 2021

I absolutely love my Edge and Shane Smith made purchasing this car from another state virtually stress free. This is the first time I've ever bought a car out of state, yet it's the easiest time I've had. H More

by KATRINALASS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Nov 08, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity and for recommending us! We appreciate it.

November 03, 2021

Have leased at least 8 vehicles from Varsity Ford & salesman Kyle House over the years, every experience has been outstanding in every capacity! Highly recommend this dealership & sales staff! More

by Miro1204
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle House
Nov 03, 2021 -

Varsity Ford responded

Thank you so much for your continued support throughout the years and for recommending us!

November 03, 2021

I have never worked with a company where the sales staff go out of their way to make sure that you understand your new car. Kyle House has been the very best and goes out of his way to contact me when I ha More

by moverholser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle House
Nov 03, 2021 -

Varsity Ford responded

Thank you for sharing your experience! We appreciate it very much.

November 03, 2021

Very pleased with Varsity and Sian! Highly recommended!!! Very happy with service and love my newer used car. Cheers! More

by attis2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Nov 04, 2021 -

Varsity Ford responded

Thank you for recommending us! Enjoy your new vehicle.

November 01, 2021

Shane was great to work with went above and beyond to find the truck I was specifically looking for. He was not pushy at all and let me make the decision for myself More

by PHIL1686
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Nov 02, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity to earn your business! We appreciate it,

October 29, 2021

Sian was great to work with and as always, Varsity provided great customer service. I will recommend Sian and Varsity Ford to all my friends and family. More

by btracy70@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Nov 01, 2021 -

Varsity Ford responded

Thank you for the kind words and for recommending us! We appreciate that.

October 29, 2021

I would like to express my thanks for service advisor Mr.Nathan Wivell, who is very responsibly, friendly and patiently service us. My old car had an issue to restart again after first time started. It More

by LME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wivell
Nov 01, 2021 -

Varsity Ford responded

Thank you for trusting us with your vehicle and for sharing your experience with others.

October 28, 2021

Kelly in Customer Service was phenomenally helpful. We talked on the phone about what I was looking for. She made an appointment for me with Shane. When I arrived for my appointment (1 hour early), Shan More

by JANICE STEVENSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly in Customer Service, Shane Smith
Oct 29, 2021 -

Varsity Ford responded

Thank you for shopping with us, Janice! We look forward to seeing you again. Enjoy your new vehicle.

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