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Varsity Ford

Ann Arbor, MI

Overview
Reviews
Vehicles
4.8
1,466 Reviews
Call Dealership (734) 996-2300
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3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,466 reviews

October 08, 2024

Great job deliverying the vehicle in good shape. When I called they were able to make the vehicle available the same day with very short notice. More

by DR007266
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Smith
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Oct 08, 2024 -

Varsity Ford responded

Thank you for your kind words! We’re glad we could accommodate your request and deliver the vehicle in great shape on such short notice. Your satisfaction is our top priority, and it’s wonderful to hear that everything went smoothly. We appreciate your feedback and look forward to helping you again!

October 07, 2024

Shane met and exceeded all my expectations and I have bought many cars. Great job Shane! Thank you! More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Report | Print
Oct 08, 2024 -

Varsity Ford responded

Thank you so much for your kind words, Brian! Your satisfaction is our top priority, and we’re glad Shane was able to deliver. We truly appreciate your business and look forward to serving you again!

September 27, 2024

Tony Madison was very helpful with our purchase of a 2022 Ford Edge Titanium. He spent much time answering questions and helping set up the Navigation component with CarPlay on our iPhone. For seniors who More

by Bob & Pat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Report | Print
Sep 27, 2024 -

Varsity Ford responded

Thank you, Pat and Bob, for your wonderful feedback! We're so happy to hear that Tony provided such helpful and patient service with your purchase of your Edge. It's great to know he took the time to answer all your questions and assist with setting up CarPlay. We're glad you felt supported. Enjoy your new ride, and don't hesitate to reach out if you need anything else.

September 23, 2024

Shane was super helpful, patient and informative! A great first time car buyer experience with him. More

by JNORUK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Collins , Shane Smith
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Sep 24, 2024 -

Varsity Ford responded

Thank you so much for your kind words! We're thrilled to hear that Shane made your first car buying experience a positive one. We'll be sure to pass along your compliments to him. Enjoy your new vehicle, and welcome to the Varsity family!

September 16, 2024

Their complimentary “wash” destroyed the clear coat on my new Expedition Max I bought from them, even though I declined the wash specifically, only wanted my oil changed. I have $3,000 into the ceramic coat/ More

by eperdonik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon May
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September 12, 2024

This is my second time doing business with Varsity Ford as well as Shane Smith and it's always a great experience! More

by brendon.merritt19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Report | Print
Sep 12, 2024 -

Varsity Ford responded

Brendon, Thank you for choosing Varsity Ford again! We're thrilled to hear that you've had another great experience with us and Shane. It's always a pleasure to serve you, and we look forward to working with you again!

August 30, 2024

Easy to work with and they were very very patient with me and my questions👍 More

by patti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Stanford
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Aug 30, 2024 -

Varsity Ford responded

Thank you for your kind words, Patti! We're so glad to hear that you found the process easy and that our team was able to answer all your questions with patience. Your satisfaction is our priority, and we're here for you anytime. Thanks for choosing us!

August 13, 2024

Great salesperson Brad and his assistant Liz who assisted in getting me a good deal and vehicle. More

by Susanyagiela
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Liz McGowan, Brad Bjorling
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Aug 13, 2024 -

Varsity Ford responded

Susan, Thank you for sharing your experience with us! We're delighted to hear that Brad and Liz were able to assist you in getting a great deal and the vehicle you wanted. We're glad they could make your experience a positive one, and we appreciate your trust in us!

August 03, 2024

very easy process to try out and purchase a new to us Flex. Would use Tom Eady again. More

by dianafritts
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Eady
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Aug 06, 2024 -

Varsity Ford responded

Hello Diana! Thank you kindly for the wonderful feedback for giving us the opportunity to earn your business. Tom will be happy to read the kind words you left for him. Enjoy your new Flex!

August 03, 2024

I have been a fan of Varsity Ford for many years now and it is my go-to for a car. Eric Brodde and Liz at Varsity really are super attentive and get things done easy. The first time I came there I was so wo More

by 2ktscott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz, Eric Brodde
Report | Print
Aug 06, 2024 -

Varsity Ford responded

We're delighted to hear that you've had such great experiences with Eric and Liz. Your loyalty means the world to us, and we're thrilled to have you as a valued customer! We look forward to continuing to serve you and assisting with your future car needs. Thank you for recommending us!

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