
Varsity Ford
Ann Arbor, MI
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Professional and takes the time to know his clients. With this recent purchase it was a 2 min phone with Tony letting him know what I was interested in for my daughter along with price point and we pic With this recent purchase it was a 2 min phone with Tony letting him know what I was interested in for my daughter along with price point and we picked up our car the next day. True professional and I would not work with anyone else. THNAK YOU TONY! If I could rate higher than 5 stars I would. More
An all-around great car-buying experience. Shane was our salesperson, and he was incredibly helpful and responsive. We got exactly the truck we were looking for at a price that was super competitive. They salesperson, and he was incredibly helpful and responsive. We got exactly the truck we were looking for at a price that was super competitive. They even delivered the truck to me in Toledo.. Highly recommend. More
Everyone was very friendly and helpful. The dealership was clean. Sean Lechner was on point and made it hassle free. We were crunched for time and he handled it. Thanks again, we'll be back. Greg and J was clean. Sean Lechner was on point and made it hassle free. We were crunched for time and he handled it. Thanks again, we'll be back. Greg and Jenna Jones Happy Customers More
What a great leasing experience! Shane was awesome at helping order my new Timberline Explorer and he even delivered! will definetly buy my next from Shane Smith again!! helping order my new Timberline Explorer and he even delivered! will definetly buy my next from Shane Smith again!! More
The dealership was very nice and clean. They had a huge selection, and once I found the car that I wanted, they did a great job of making the necessary repairs. Sian was very friendly and answered all of t selection, and once I found the car that I wanted, they did a great job of making the necessary repairs. Sian was very friendly and answered all of the questions I had and made the whole car buying process easy. More

Tony was extremely genuine from the start, and his no-pressure approach was comforting. Tony is extremely knowledgeable and helpful when it comes to Ford's services, and he had our best interest in mi no-pressure approach was comforting. Tony is extremely knowledgeable and helpful when it comes to Ford's services, and he had our best interest in mind. He obviously wants to sell cars (that's why he is a salesman), but it was clear that he only wanted to do so with peace of mind knowing that his customer was fully satisfied with their decision. I would highly recommend Tony to anyone looking for to purchase a new or used car. More
Overall buying experience was was very good. Shane had the vehicle ready for test drive, and made the negotiating and paperwork processes fast and easy. The only negative was a sales manager shouting the vehicle ready for test drive, and made the negotiating and paperwork processes fast and easy. The only negative was a sales manager shouting profanities at another employee while I was seated at Shane’s desk. The manager didn’t know I was there, and apologized when he saw me. This highly unprofessional behavior could cause potential customers to be offended/intimidates, and to take their business elsewhere. More
Best experience ever purchasing a car! This place runs like a well-oiled machine. Much of the paperwork was completed via electronic correspondence so we were only there about 15 minutes before I drove m like a well-oiled machine. Much of the paperwork was completed via electronic correspondence so we were only there about 15 minutes before I drove my Escape back to Jackson. Thanks Shane! More