Back

Varsity Ford

Ann Arbor, MI

4.8
1,472 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

Directions

By Type

Showing 1,472 reviews

January 05, 2022

Professional and takes the time to know his clients. With this recent purchase it was a 2 min phone with Tony letting him know what I was interested in for my daughter along with price point and we pic More

by vwioncek09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Jan 06, 2022 -

Varsity Ford responded

Thank you so much for the compliment! We are happy to hear of your experience and look forward to your next visit with us.

December 30, 2021

An all-around great car-buying experience. Shane was our salesperson, and he was incredibly helpful and responsive. We got exactly the truck we were looking for at a price that was super competitive. They More

by KRULL0103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Dec 30, 2021 -

Varsity Ford responded

We are delighted to hear of your experience with Shane. Enjoy your new vehicle and we look forward to seeing you again.

December 30, 2021

Everyone was very friendly and helpful. The dealership was clean. Sean Lechner was on point and made it hassle free. We were crunched for time and he handled it. Thanks again, we'll be back. Greg and J More

by JENNAJONES07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lechner, Shane Smith
Jan 03, 2022 -

Varsity Ford responded

Greg and Jenna, thank you so much for sharing your experience! We look forward to seeing you both again.

December 28, 2021

What a great leasing experience! Shane was awesome at helping order my new Timberline Explorer and he even delivered! will definetly buy my next from Shane Smith again!! More

by SFOSTER27
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Dec 28, 2021 -

Varsity Ford responded

We are happy to hear of your experience with Shane! Enjoy your new Ford Explorer.

December 27, 2021

The dealership was very nice and clean. They had a huge selection, and once I found the car that I wanted, they did a great job of making the necessary repairs. Sian was very friendly and answered all of t More

by nicklamberjack24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Dec 28, 2021 -

Varsity Ford responded

Thank you for the feedback and for kind words. All of us at Varsity appreciate your business.

December 23, 2021

Tony was extremely genuine from the start, and his no-pressure approach was comforting. Tony is extremely knowledgeable and helpful when it comes to Ford's services, and he had our best interest in mi More

by Cal B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Dec 28, 2021 -

Varsity Ford responded

Thank you for sharing your experience! We are delighted to hear that Tony was helpful.

December 20, 2021

Overall buying experience was was very good. Shane had the vehicle ready for test drive, and made the negotiating and paperwork processes fast and easy. The only negative was a sales manager shouting More

by JLEASER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
December 17, 2021

Best experience ever purchasing a car! This place runs like a well-oiled machine. Much of the paperwork was completed via electronic correspondence so we were only there about 15 minutes before I drove m More

by JILLDOCK
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Dec 20, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity! Enjoy your new Escape.

December 16, 2021

They had a very good inventory of both new and used vehicles. Made finding the one I wanted easy. More

by NATHANMORELL78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Manley, Shane Smith
Dec 17, 2021 -

Varsity Ford responded

Thank you for choosing us! We appreciate it your business.

December 15, 2021

Jeff was awesome. Very professional and knowledgeable in his work. Good communication and always pleasant More

by Teresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
Dec 16, 2021 -

Varsity Ford responded

We are happy to hear of your experience with Jeff! Thank you for choosing us.

...
18
...