Varsity Ford
Ann Arbor, MI
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The dealership was very nice and clean. They had a huge selection, and once I found the car that I wanted, they did a great job of making the necessary repairs. Sian was very friendly and answered all of t selection, and once I found the car that I wanted, they did a great job of making the necessary repairs. Sian was very friendly and answered all of the questions I had and made the whole car buying process easy. More
Tony was extremely genuine from the start, and his no-pressure approach was comforting. Tony is extremely knowledgeable and helpful when it comes to Ford's services, and he had our best interest in mi no-pressure approach was comforting. Tony is extremely knowledgeable and helpful when it comes to Ford's services, and he had our best interest in mind. He obviously wants to sell cars (that's why he is a salesman), but it was clear that he only wanted to do so with peace of mind knowing that his customer was fully satisfied with their decision. I would highly recommend Tony to anyone looking for to purchase a new or used car. More
Overall buying experience was was very good. Shane had the vehicle ready for test drive, and made the negotiating and paperwork processes fast and easy. The only negative was a sales manager shouting the vehicle ready for test drive, and made the negotiating and paperwork processes fast and easy. The only negative was a sales manager shouting profanities at another employee while I was seated at Shane’s desk. The manager didn’t know I was there, and apologized when he saw me. This highly unprofessional behavior could cause potential customers to be offended/intimidates, and to take their business elsewhere. More
Best experience ever purchasing a car! This place runs like a well-oiled machine. Much of the paperwork was completed via electronic correspondence so we were only there about 15 minutes before I drove m like a well-oiled machine. Much of the paperwork was completed via electronic correspondence so we were only there about 15 minutes before I drove my Escape back to Jackson. Thanks Shane! More
When I called to inquire on a used vehicle I was put through to Sue Rogerio. She was very pleasant and informative. Sue informed me that someone from used sales would call me back in a short period of through to Sue Rogerio. She was very pleasant and informative. Sue informed me that someone from used sales would call me back in a short period of time. And they did. Great experience. More