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Varsity Ford
Ann Arbor, MI
1,459 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,459 reviews
December 28, 2021
What a great leasing experience! Shane was awesome at helping order my new Timberline Explorer and he even delivered! will definetly buy my next from Shane Smith again!! helping order my new Timberline Explorer and he even delivered! will definetly buy my next from Shane Smith again!! More
by SFOSTER27
Employees Worked With
Shane Smith
December 27, 2021
The dealership was very nice and clean. They had a huge selection, and once I found the car that I wanted, they did a great job of making the necessary repairs. Sian was very friendly and answered all of t selection, and once I found the car that I wanted, they did a great job of making the necessary repairs. Sian was very friendly and answered all of the questions I had and made the whole car buying process easy. More
by nicklamberjack24
Employees Worked With
Sian Pickett
December 23, 2021
Tony was extremely genuine from the start, and his no-pressure approach was comforting. Tony is extremely knowledgeable and helpful when it comes to Ford's services, and he had our best interest in mi no-pressure approach was comforting. Tony is extremely knowledgeable and helpful when it comes to Ford's services, and he had our best interest in mind. He obviously wants to sell cars (that's why he is a salesman), but it was clear that he only wanted to do so with peace of mind knowing that his customer was fully satisfied with their decision. I would highly recommend Tony to anyone looking for to purchase a new or used car. More
by Cal B.
Employees Worked With
Tony Madison
December 20, 2021
Overall buying experience was was very good. Shane had the vehicle ready for test drive, and made the negotiating and paperwork processes fast and easy. The only negative was a sales manager shouting the vehicle ready for test drive, and made the negotiating and paperwork processes fast and easy. The only negative was a sales manager shouting profanities at another employee while I was seated at Shane’s desk. The manager didn’t know I was there, and apologized when he saw me. This highly unprofessional behavior could cause potential customers to be offended/intimidates, and to take their business elsewhere. More
by JLEASER
Employees Worked With
Shane Smith
December 17, 2021
Best experience ever purchasing a car! This place runs like a well-oiled machine. Much of the paperwork was completed via electronic correspondence so we were only there about 15 minutes before I drove m like a well-oiled machine. Much of the paperwork was completed via electronic correspondence so we were only there about 15 minutes before I drove my Escape back to Jackson. Thanks Shane! More
by JILLDOCK
Employees Worked With
Shane Smith
December 15, 2021
When I called to inquire on a used vehicle I was put through to Sue Rogerio. She was very pleasant and informative. Sue informed me that someone from used sales would call me back in a short period of through to Sue Rogerio. She was very pleasant and informative. Sue informed me that someone from used sales would call me back in a short period of time. And they did. Great experience. More
by mustangterri
Employees Worked With
Sue Rogiero, Shane Smith
