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Varsity Ford

Ann Arbor, MI

4.8
1,459 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,459 reviews

January 22, 2022

Shane was very helpful, followed up with everything he said he would do, and left me with a great experience at Varsity Ford. He explained things thoroughly and was never pushy, only helpful. I wouldn’t More

by MSMITHWHEELOCK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Jan 24, 2022 -

Varsity Ford responded

Thank you for giving us the opportunity and for sharing your experience about Shane! We appreciate it.

January 18, 2022

Definitely the best salesman ever. He went above and beyond by not only making sure we were happy, but delivered the vehicle personally to us. He knew wife wasn't feeling well and made everything easie More

by Bman187628
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Jan 19, 2022 -

Varsity Ford responded

Thank you for the compliment and for the 5-star review! We appreciate that.

January 16, 2022

Sian made sure I was informed of the progress of my order every step of the way. He made sure I got the best financing deal available. He went over the operations of my new vehicle with me. More

by Phoebebee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Eady , Sian Pickett
Jan 17, 2022 -

Varsity Ford responded

We are happy to hear of your experience with Sian. Thank you for choosing Varsity!

January 15, 2022

The most amazing experience ever!! From start to finish Sean Lechner and Shane Smith exceeded my expectations!!! They make everything easy and fun! I was expecting this experience to be stressful during More

by Snowitzke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lechner, Shane Smith
Jan 17, 2022 -

Varsity Ford responded

Thank you so much for the wonderful feedback! We are delighted to hear of your experience and look forward to your next visit with us.

January 10, 2022

It was very enjoyable and easy. Sian was very helpful and friendly, breaking it down step by step and making sure we understood everything, which made the process go by very fast. All in all would highly rec More

by matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Jan 11, 2022 -

Varsity Ford responded

Thank you for the compliment and for recommending us, Matt! We hope you enjoy your new vehicle.

January 08, 2022

Always timely, great service in all areas. Bill Harb is the best! Service is always helpful when needed, and my financing process was seamless. More

by meyakas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Harb
Jan 10, 2022 -

Varsity Ford responded

Thank you for sharing your experience! We appreciate it.

January 06, 2022

Tony Madison was fantastic to work with! He made the process so easy and fun with his genuine, knowledgeable, and kind approach. I can't thank Tony enough for going the extra mile to ensure that I was t More

by Stvsmtt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Jan 07, 2022 -

Varsity Ford responded

Thank you for giving us the opportunity to earn your business! We hope you enjoy new truck.

January 05, 2022

Professional and takes the time to know his clients. With this recent purchase it was a 2 min phone with Tony letting him know what I was interested in for my daughter along with price point and we pic More

by vwioncek09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Jan 06, 2022 -

Varsity Ford responded

Thank you so much for the compliment! We are happy to hear of your experience and look forward to your next visit with us.

December 30, 2021

An all-around great car-buying experience. Shane was our salesperson, and he was incredibly helpful and responsive. We got exactly the truck we were looking for at a price that was super competitive. They More

by KRULL0103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Dec 30, 2021 -

Varsity Ford responded

We are delighted to hear of your experience with Shane. Enjoy your new vehicle and we look forward to seeing you again.

December 30, 2021

Everyone was very friendly and helpful. The dealership was clean. Sean Lechner was on point and made it hassle free. We were crunched for time and he handled it. Thanks again, we'll be back. Greg and J More

by JENNAJONES07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lechner, Shane Smith
Jan 03, 2022 -

Varsity Ford responded

Greg and Jenna, thank you so much for sharing your experience! We look forward to seeing you both again.

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