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Varsity Ford

Ann Arbor, MI

4.8
1,472 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,472 reviews

March 17, 2022

Shane is Friendly and efficient, on time as committed. Nice selection of used cars, great service and overall experience. Will buy there again. More

by NENADS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Mar 18, 2022 -

Varsity Ford responded

Thank you for sharing your experience about Shane! We look forward to your next visit with us.

March 14, 2022

Great dealership, and a good amount of quality used cars to choose from. Staff is friendly and helpful! Tony was very helpful and very patient as we decided on a vehicle! Hope to work with him in the future More

by Mtscountryboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Mar 16, 2022 -

Varsity Ford responded

Thank you for sharing your experience! We appreciate the feedback.

March 12, 2022

Purchased a certified pre owned vehicle less than a month ago with low mileage . No paperwork was given to me when I left the lot aside from odometer reading and temporary registration . I was told it More

by Lisakrell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Patarello
Mar 17, 2022 -

Varsity Ford responded

Hi Lisa, will you call me please? I'd like to help. Sean Lechner, Varsity Ford Sales Manager. 734-332-1924. Thank you.

March 10, 2022

I would like to say thank you for Tony and his fellow employees. They treated me with great respect and and if was family. Thank you so very much and I would 100 % recommend Tony and Varsity Ford More

by Americansunflower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Mar 11, 2022 -

Varsity Ford responded

Thank you Margaret! We appreciate the kind words. Enjoy your beautiful new Explorer.

March 07, 2022

Shane provided awesome customer service to our family. He was able to get us into something reliable and affordable. Thank you Shane and Varsity Ford! More

by STEPHANIE.FORD64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Mar 07, 2022 -

Varsity Ford responded

Thank you Stephanie! Enjoy your new vehicle.

March 04, 2022

The process was simple, and quick! Very helpful and friendly. My daughter was with me and she Was entertained so I could sign my documents. More

by FREEDOMFIGHTERJESSI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Byrd, Shane Smith
Mar 05, 2022 -

Varsity Ford responded

Thank you for sharing your experience! Enjoy your new vehicle.

March 04, 2022

Shane was very helpful in getting me the vehicle I wanted ! I have enjoyed this vehicle very much !! More

by ZANGKAS
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Mar 05, 2022 -

Varsity Ford responded

We are happy to hear that! Thank you for shopping with us.

February 25, 2022

Shane was awesome to work with. From sending pictures via cell phone to having the truck ready for me upon my arrival. Did not try to upsell me on anything I did not want, which I a More

by SCOTTPHILLIPS30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Feb 28, 2022 -

Varsity Ford responded

Thank you for the compliment Scott! All of us at Varsity appreciate your business. Enjoy your new truck.

February 23, 2022

Shane was very friendly, funny, and easy to work with. The process was extremely smooth and much faster than expected. The car is amazing and I will be back to Varsity and Shane for any future Ford purcha More

by ELYSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Feb 24, 2022 -

Varsity Ford responded

Thank you Elyse! We are delighted to hear of your experience and look forward to seeing you again.

February 22, 2022

Shane was easy to deal with and very helpful. I bought my truck all the way from Louisiana and Shane helped with a FaceTime video and plenty pictures so I could see the truck without having to fl More

by BRUCETJR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Feb 23, 2022 -

Varsity Ford responded

Thank you for shopping with us and the 5-star review! We hope you enjoy your new vehicle.

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