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Varsity Ford

Ann Arbor, MI

4.8
1,459 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,459 reviews

April 23, 2013

The service was performed rapidly and correctly! Martin Duda, the service rep, moved the car through all the steps in the process and was great to work with on getting the service completed in a timely man More

by bwesthaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Duda
March 20, 2013

excellent experience. all involved were extremely helpful. Bob and Hank were wonderful. I couldn't ask for more from a dealer. I would definitely recommend Varsity Ford to others. More

by gertie1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank and Bob
March 06, 2013

I was treated very respectfully from the service advisor. Daniel explained the service needed and he fit my car into their schedule and my car was serviced. More

by Marq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel service advisor
February 25, 2013

We have dealt with Varsity Ford for years, and will continue to go there for service and New car/truck purchases. Dorothy Howard is the best salesperson we have ever dealt with. She is honest, kind and More

by gaylefill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Howard -Sales James Wojda- Service
October 23, 2012

I had the car in for an inspection. The car was 7 years old. I had purchased the car from them and had a great experience when I bought it. I got a great price and have continued to take it to them for ser More

by MustangJudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Wojda and Rick Castanos
August 09, 2012

Long story short, I took my wife's car in for an oil change and tire rotation. Larry told me that the car needed new tires as the tread was down to 3/32. I asked him how this could be, since the car h More

by thebillguy1970
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Larry Haag
September 15, 2011

In 2008 I took in my Edge to have them check out the AWD system under warranty. I made an appt on the phone and brought it in first thing in the morning. I never heard back from them, so at 4pm I called and More

by cawfebug
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
April 10, 2008

I drove to Varsity on monday evening to shop for a new Ford Edge...I was greeted by Kay Ferguson who is the new car sales manager at this dealership....she was very professional...she helped me choose my More

by biggun1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kay ferguson
September 06, 2004

I assumed that a ford dealer would be the best people to service my vehicle. But i was wrong. I went in for a regular oil and filter change and tire rotation. The service man told me i had a major oil leak More

by mpraju
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
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