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Varsity Ford

Ann Arbor, MI

4.7
1,454 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,454 reviews

February 10, 2015

A stellar dealership! Varsity Ford provides service beyond expectations! From the moment you purchase or lease your new vehicle or simply arrive for service you are treate More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Johnston (sales); Service Staff
July 30, 2013

I have a C-Max and had to have an update on Map. Mike also helped me with my keyless entry pad and with the new update. I was in and out with questions and he never seemed upset or bothered. The tech w More

by roygallagher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in the service desk
July 23, 2013

I was greeted quickly, and wrote up. Mike listened to my concerns and sent my car to be fixed. My car was serviced and then sent to the car wash. I was told what service was completed, and was able to leave More

by stash1264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE COLLINS
June 28, 2013

Very easy to make an appointment and wait to have oil changed. Very pleasant staff and waiting room. Used coupon so didn't cost me anything and they did the safety inspection too! More

by estherullman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
supervisor
June 06, 2013

People in this dealership are friendly,helpfull, professionals. The waiting for the service was comfortable and the waiting was resonable, they even wash my car. I will be more than happy to service More

by dkatsamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Morse/ Charles Koch
April 23, 2013

The service was performed rapidly and correctly! Martin Duda, the service rep, moved the car through all the steps in the process and was great to work with on getting the service completed in a timely man More

by bwesthaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Duda
March 20, 2013

excellent experience. all involved were extremely helpful. Bob and Hank were wonderful. I couldn't ask for more from a dealer. I would definitely recommend Varsity Ford to others. More

by gertie1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank and Bob
March 06, 2013

I was treated very respectfully from the service advisor. Daniel explained the service needed and he fit my car into their schedule and my car was serviced. More

by Marq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel service advisor
February 25, 2013

We have dealt with Varsity Ford for years, and will continue to go there for service and New car/truck purchases. Dorothy Howard is the best salesperson we have ever dealt with. She is honest, kind and More

by gaylefill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Howard -Sales James Wojda- Service
October 23, 2012

I had the car in for an inspection. The car was 7 years old. I had purchased the car from them and had a great experience when I bought it. I got a great price and have continued to take it to them for ser More

by MustangJudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Wojda and Rick Castanos
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