Back

Varsity Ford

Ann Arbor, MI

4.8
1,458 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

Directions

By Type

Showing 1,458 reviews

March 10, 2015

Service Dept. Top Notch! Although I didn't purchase my vehicle from Varsity, I'v had it serviced several times at their service department. Each time they've exceeded my expe More

by jmisiolek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
March 02, 2015

Repeat customer I took my Ford Edge in to Varsity Ford for the Works oil change as I do every time it's due. This is the only dealer I've taken my Edge to for servic More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service team
February 27, 2015

Always Fantastic! My husband and I have been coming here for service for a few years now, and we just recently bought two new Fiesta's here as well. Whether you are dea More

by Andria Bezaire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Gasiorek, Dakota in Service
February 26, 2015

Jerry Hobbs was very helpful with our auto needs. My husband and I have just leased our Second vehicle from Mr. Hobbs. Jerry is very attentive, he answered all of our questions. We feel that we got More

by Janice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Hobbs
February 10, 2015

A stellar dealership! Varsity Ford provides service beyond expectations! From the moment you purchase or lease your new vehicle or simply arrive for service you are treate More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Johnston (sales); Service Staff
July 30, 2013

I have a C-Max and had to have an update on Map. Mike also helped me with my keyless entry pad and with the new update. I was in and out with questions and he never seemed upset or bothered. The tech w More

by roygallagher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in the service desk
July 23, 2013

I was greeted quickly, and wrote up. Mike listened to my concerns and sent my car to be fixed. My car was serviced and then sent to the car wash. I was told what service was completed, and was able to leave More

by stash1264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE COLLINS
June 28, 2013

Very easy to make an appointment and wait to have oil changed. Very pleasant staff and waiting room. Used coupon so didn't cost me anything and they did the safety inspection too! More

by estherullman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
supervisor
June 06, 2013

People in this dealership are friendly,helpfull, professionals. The waiting for the service was comfortable and the waiting was resonable, they even wash my car. I will be more than happy to service More

by dkatsamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Morse/ Charles Koch
April 23, 2013

The service was performed rapidly and correctly! Martin Duda, the service rep, moved the car through all the steps in the process and was great to work with on getting the service completed in a timely man More

by bwesthaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Duda
...
145