Varsity Ford

Customer Service is Unmatched!!! I have purchased a few vehicles from Varsity Ford now. I have never experienced the same quality of after the sale customer service as I have from Va I have purchased a few vehicles from Varsity Ford now. I have never experienced the same quality of after the sale customer service as I have from Varsity. Any dealership will fall all over you to make the sale, but they don't take care of you afterward like Varsity does. Chris....Saline, MI More

Great customer service My experience at Varsity Ford was a very pleasant one. The service adviser was very nice and answered the questions that I had, very thoroughly. He di My experience at Varsity Ford was a very pleasant one. The service adviser was very nice and answered the questions that I had, very thoroughly. He didn't try to rush me out the door to move on to the next customer and I appreciated the extra time that he spent answering my questions. The waiting room was clean and the coffee was good. The cashier were also very nice. While I waited, I chatted with the guy at the parts counter and again, great experience. I drive my vehicles from another nearby city, due to a bad experience with the dealer in my area. I will only go to Varsity Ford for service or new vehicle purchases. More

a long drive for nothing Called and set up appointment to purchase a car. I gave my cell number . We drove from Bowling Green Ohio to purchase this car only to find out that t Called and set up appointment to purchase a car. I gave my cell number . We drove from Bowling Green Ohio to purchase this car only to find out that the car was not there .I will tell all of my students to never purchase a car from this dealership . More

Efficient and Thorough This was by far my best experience with a dealership yet. They had me in and out quickly when I just purchased my 2015 Explorer! This was by far my best experience with a dealership yet. They had me in and out quickly when I just purchased my 2015 Explorer! More

Best service ever Varsity Ford service department should serve as a model for all auto service centers. Professional, prompt, informative, nice lounge and everyone is Varsity Ford service department should serve as a model for all auto service centers. Professional, prompt, informative, nice lounge and everyone is treated like your special. Mark Fields should visit and see what a super job they are doing at Varsity. Kudo's to all at Varsity. Kate More

New Fusion Bought a new Fusion from Varsity Ford. Whirlington was great. Got us pre-approved and had all the paperwork ready for us. Used X plan so pricing wa Bought a new Fusion from Varsity Ford. Whirlington was great. Got us pre-approved and had all the paperwork ready for us. Used X plan so pricing was set. Overall a great experience. I'll be bringing it in when it needs service. More

SALES DEPT VERY FRIENDLY AND PATIENCE We came in on a SATURDAY just get some prices and ideas . A salesman approached us and wanted to know how he can help us. His name is BILL HARB.. ver We came in on a SATURDAY just get some prices and ideas . A salesman approached us and wanted to know how he can help us. His name is BILL HARB.. very friendly ... he showed us all our options, let us test ride some of the cars. We knew we needed to update our cars, our old ones were old. Bill was so patience with us, he didn't even pressure us, like some do.. Ended up staying at the dealership for over 6 hours, debating if we should get those cars today or not... but BILL sweeten the deal with our trade in 's.. we ended up buying two new Fusions . I never been to a dealership that went above and beyond the call of duty.. the main thing he respected our patience that day, and let us weigh our options, plus they sure have a lot of models to choose from , then other dealerships right of the lot.. even thou some can try to get some from other lots and all... Bill Harb is a very friendly salesperson and a very PATIENCE one.... I would recommended this dealership to anyone for a new car or used one... Thank You for having a VERY PATIENCE AND FREINDLY SALES STAFF... Mary Ann and Tom .... More

Great Service! Varsity always takes care of business and has my car ready as promised. The very nice waiting room with Wi-Fi and HDTV makes the time pass quickly. Varsity always takes care of business and has my car ready as promised. The very nice waiting room with Wi-Fi and HDTV makes the time pass quickly. More

Service Dept. Top Notch! Although I didn't purchase my vehicle from Varsity, I'v had it serviced several times at their service department. Each time they've exceeded my expe Although I didn't purchase my vehicle from Varsity, I'v had it serviced several times at their service department. Each time they've exceeded my expectations; even going as far as getting me a rental car, when any warranty work is taken care of. Since my job revolves around having a car, this was extremely important to me. Always left happy! More

Repeat customer I took my Ford Edge in to Varsity Ford for the Works oil change as I do every time it's due. This is the only dealer I've taken my Edge to for servic I took my Ford Edge in to Varsity Ford for the Works oil change as I do every time it's due. This is the only dealer I've taken my Edge to for service. They did a fantastic job and even washed the vehicle per I picked it up. Thank you for the great service and for offering the free shuttle to and from my work location. More