Varsity Ford

Wonderful experience! The tire noise that was heard was due to an imbalance causing uneven tire wear. An electronic report showed the places and extent of the wheel dist The tire noise that was heard was due to an imbalance causing uneven tire wear. An electronic report showed the places and extent of the wheel distortion and then showed it repaired! Courtesy is a hall mark of this dealership! More

Great service!! I have bought cars and trucks from Varsity over the years, the sales department is top notch. And after you purchase your vehicle you will be very p I have bought cars and trucks from Varsity over the years, the sales department is top notch. And after you purchase your vehicle you will be very pleased with the service department and the mechanics who keep your car or truck preforming like a Ford! Always a good experience. Ernie Mallery More

Great Experience with Great Service I have been with the Varsity Ford Service team since 2009 and I am always pleased with my experience. They are courteous, prompt, and very helpful wit I have been with the Varsity Ford Service team since 2009 and I am always pleased with my experience. They are courteous, prompt, and very helpful with any concerns you present. The little things that they do like washing the car makes for a pleasant visit. More

Customer Service is Unmatched!!! I have purchased a few vehicles from Varsity Ford now. I have never experienced the same quality of after the sale customer service as I have from Va I have purchased a few vehicles from Varsity Ford now. I have never experienced the same quality of after the sale customer service as I have from Varsity. Any dealership will fall all over you to make the sale, but they don't take care of you afterward like Varsity does. Chris....Saline, MI More

Great customer service My experience at Varsity Ford was a very pleasant one. The service adviser was very nice and answered the questions that I had, very thoroughly. He di My experience at Varsity Ford was a very pleasant one. The service adviser was very nice and answered the questions that I had, very thoroughly. He didn't try to rush me out the door to move on to the next customer and I appreciated the extra time that he spent answering my questions. The waiting room was clean and the coffee was good. The cashier were also very nice. While I waited, I chatted with the guy at the parts counter and again, great experience. I drive my vehicles from another nearby city, due to a bad experience with the dealer in my area. I will only go to Varsity Ford for service or new vehicle purchases. More

a long drive for nothing Called and set up appointment to purchase a car. I gave my cell number . We drove from Bowling Green Ohio to purchase this car only to find out that t Called and set up appointment to purchase a car. I gave my cell number . We drove from Bowling Green Ohio to purchase this car only to find out that the car was not there .I will tell all of my students to never purchase a car from this dealership . More

Efficient and Thorough This was by far my best experience with a dealership yet. They had me in and out quickly when I just purchased my 2015 Explorer! This was by far my best experience with a dealership yet. They had me in and out quickly when I just purchased my 2015 Explorer! More

Best service ever Varsity Ford service department should serve as a model for all auto service centers. Professional, prompt, informative, nice lounge and everyone is Varsity Ford service department should serve as a model for all auto service centers. Professional, prompt, informative, nice lounge and everyone is treated like your special. Mark Fields should visit and see what a super job they are doing at Varsity. Kudo's to all at Varsity. Kate More

New Fusion Bought a new Fusion from Varsity Ford. Whirlington was great. Got us pre-approved and had all the paperwork ready for us. Used X plan so pricing wa Bought a new Fusion from Varsity Ford. Whirlington was great. Got us pre-approved and had all the paperwork ready for us. Used X plan so pricing was set. Overall a great experience. I'll be bringing it in when it needs service. More

SALES DEPT VERY FRIENDLY AND PATIENCE We came in on a SATURDAY just get some prices and ideas . A salesman approached us and wanted to know how he can help us. His name is BILL HARB.. ver We came in on a SATURDAY just get some prices and ideas . A salesman approached us and wanted to know how he can help us. His name is BILL HARB.. very friendly ... he showed us all our options, let us test ride some of the cars. We knew we needed to update our cars, our old ones were old. Bill was so patience with us, he didn't even pressure us, like some do.. Ended up staying at the dealership for over 6 hours, debating if we should get those cars today or not... but BILL sweeten the deal with our trade in 's.. we ended up buying two new Fusions . I never been to a dealership that went above and beyond the call of duty.. the main thing he respected our patience that day, and let us weigh our options, plus they sure have a lot of models to choose from , then other dealerships right of the lot.. even thou some can try to get some from other lots and all... Bill Harb is a very friendly salesperson and a very PATIENCE one.... I would recommended this dealership to anyone for a new car or used one... Thank You for having a VERY PATIENCE AND FREINDLY SALES STAFF... Mary Ann and Tom .... More