Varsity Ford

New Purchase Having viewed the excellent website of Varsity Ford (actually a model for other Metro Detroit area dealers as it was completely up to date with correc Having viewed the excellent website of Varsity Ford (actually a model for other Metro Detroit area dealers as it was completely up to date with correct pictures etc) I visited on a Saturday afternoon to look at 3 potential vehicles of choice. Donna, who was assigned to assist me was most helpful showing me my selection. With the selection made, a quick test drive and down to business of completing the deal. Very straightforward with Donna staying beyond closing time to finish all the documentation and a timeline to collect my new F150. All the staff I met were very courteous and efficient and i would certainly return to both service my vehicle and for future new purchases. I have already recommended both the dealership and Donna to colleagues at work who are in the market for new Ford products. Overall a simple, hassle free and enjoyable experience in purchasing my new F150...thank you! More

Sales & Service go above and beyond I have been a varsity customer for the last 10 years and I would not go anywhere else. I call my sales person and let him know what I am looking for I have been a varsity customer for the last 10 years and I would not go anywhere else. I call my sales person and let him know what I am looking for or what service I need done and he takes care of everything and I am and always have EXTREMELY satisfied with the dealership. More

Excellent new car purchase experience! By far the best car purchase experience! The sales person I dealt with is Rich Kania, and he made the process smooth and easy. He knows about the car By far the best car purchase experience! The sales person I dealt with is Rich Kania, and he made the process smooth and easy. He knows about the car I am interested in very well, and all the pricing information is transparent to me. He even helped me to get the top dollars for my trade in(no other dealership offered me that number). I would highly recommend Rich and Varsity Ford for your next Ford vehicle purchase! More

Great Experience! With a full time job and two kids my life is busy. My sales person, Ed Merlo was awesome working around my busy schedule. I never felt pressured or ru With a full time job and two kids my life is busy. My sales person, Ed Merlo was awesome working around my busy schedule. I never felt pressured or rushed in the purchase of my Ford Edge. Dealing with Ed made for a stress-free experience. Varsity had exactly what I wanted in terms of add-ons and I didn’t have to wait to get in my new ride! As for my new automobile, I love it!! I’m pretty sure half of Michigan knows I love it!!!! It’s beautiful and it has made car-pooling, errand running and commuting to work so much more enjoyable! More

New Fusion Lease Just recently leased a 2016 Ford Fusion. This is my third lease through them. The staff is great. My dealer went above and beyond to make sure my c Just recently leased a 2016 Ford Fusion. This is my third lease through them. The staff is great. My dealer went above and beyond to make sure my car was exactly the way I wanted it. Very happy! Will definitely use them again. More

EXCELLENT IN SALES AND CUSTOMER SERVICE! I recently leased a brand new 2015 Fusion and had an amazing buying experience from start to finish. I was recommended by my parents to work with Pat I recently leased a brand new 2015 Fusion and had an amazing buying experience from start to finish. I was recommended by my parents to work with Pat M. and I had the easiest time finding the exact configuration I wanted for my vehicle, and Pat was able to deliver in the quickest fashion possible! I felt very comfortable with the purchase and I have Pat to thank for that. I would recommend Varsity Ford to anyone who is looking to purchase or lease a new/used vehicle! More

service I needed. Good service on my Expedition,thanks, Mike Collins and the Ford tecs. I always leave with a good safe truck. They seem to care I leave happy. Good service on my Expedition,thanks, Mike Collins and the Ford tecs. I always leave with a good safe truck. They seem to care I leave happy. More

Salesman Jerry Hobbs is a great person to buy a car from. I got 2010 Escape from Jerry Hobbs new. Whenever I am having service done on a Saturday I check in on Jerry and he always remembers my name. He asks I got 2010 Escape from Jerry Hobbs new. Whenever I am having service done on a Saturday I check in on Jerry and he always remembers my name. He asks me how things are going and if everything is OK with our car. He has a son that goes to the same school as our daughter and we always see him at school events and catch up with him on how things are going. He is a devoted Father and just a very nice person. Mike and Lauren Schleyer More

Painful A lot of good reviews so perhaps my experience was exceptional. I can't recommend this dealership to anyone and I feel compelled to deter potential cu A lot of good reviews so perhaps my experience was exceptional. I can't recommend this dealership to anyone and I feel compelled to deter potential customers from going here. Dishonest, deceitful, and unethical. The car was sold to me as a 'certified pre-owned', for which I paid a hefty premium; however, it was obvious to me that the required inspection was never performed. Worst of all they were aware of this and attempted to deceive me. It's been in for service twice in the first month of ownership, both times for repairs that would have been caught had the service department done their job the first time around. Also, be aware that they will tell you that $200 VIN window etching is a dealer requirement - a sleazy and legally questionable trick. The woman they called in for damage control was helpful, and I might have been placated had the service department been able to execute. More

Wonderful experience! The tire noise that was heard was due to an imbalance causing uneven tire wear. An electronic report showed the places and extent of the wheel dist The tire noise that was heard was due to an imbalance causing uneven tire wear. An electronic report showed the places and extent of the wheel distortion and then showed it repaired! Courtesy is a hall mark of this dealership! More