Varsity Ford

Varsity Ford excellence My husband and I have been customers of Varsity Ford for several years now. We return due to the excellent service provided. Staff keep us informed My husband and I have been customers of Varsity Ford for several years now. We return due to the excellent service provided. Staff keep us informed of eligibility for leasing specials. Jerry Carpenter knows our preferences and responds quickly to all communications. He provides organized and seamless appointments. We have referred friends and family and will continue to do so. More

My sales person Donna Donna was great my whole buying experience was great at the dealership in Ann Arbor when it's time for another ford I will be back Donna was great my whole buying experience was great at the dealership in Ann Arbor when it's time for another ford I will be back More

Very helpful and accomodating Kathy Harper has sold my late husband and I vehicles for many years. She cares about customers as people. My husband passed away 8 months ago and I Kathy Harper has sold my late husband and I vehicles for many years. She cares about customers as people. My husband passed away 8 months ago and I had to turn in my lease. The compassion and professionalism from Kathy was greatly appreciated. More

Great Salesman. Hi my wife and I met Jon Byrd about 3 yrs. ago for our 1st. lease from your company, and he set us up with no problems. Very polite, friendly, and sup Hi my wife and I met Jon Byrd about 3 yrs. ago for our 1st. lease from your company, and he set us up with no problems. Very polite, friendly, and super knowlegable about what he is doing. We were dealing with another Ford dealership in Redford and was having a problem, and a mutal friend of Jon's and mine told me about him and said he thought he could help us. WELL HE DID !!! We live in Livonia but to deal with a person such as Jon we make the trip to lease our cars. Thank you, Charles & Laurie Cady More

Good service I'm very happy and completely satisfied with the help and service from Mr Bill Hard and Varsity Ford team. I got in and out with a new leasing car, I I'm very happy and completely satisfied with the help and service from Mr Bill Hard and Varsity Ford team. I got in and out with a new leasing car, I liked. Thank you very much Mr Bill. More

Updated UPDATE. The Genral manager Mr. Matt Stanford has since responded to my email. He was extremely polite and professionall. After our conversation I t UPDATE. The Genral manager Mr. Matt Stanford has since responded to my email. He was extremely polite and professionall. After our conversation I think it would be fair to say that I would diffently give them a second chance. I believe it was just a bad experience with one individual and that person does not justly represent the Varsity group. Thank you Mr. Standford. Went there to lease a new Fusion and was met with very high pressure tactics by salesperson DB. Felt that we were imposing on her time. I sent an email to both the general manager and sales manager and never got a response. Ended up going else where and leased from Pat Milliken. Very pleased. Also felt the dealer ship could use some updating..compared to many other places I've seen. Very disappointed I had to drive so far from where I live to get a car and never got a response to my emails. More

Exceptional service from Rich Kania @ Varsity Ford I wanted to thank Rich Kania @ Varsity Ford Ann Arbor. I drove from Wixom to Ann Arbor to see Rich. Rich is honest and very creditable. My family and I wanted to thank Rich Kania @ Varsity Ford Ann Arbor. I drove from Wixom to Ann Arbor to see Rich. Rich is honest and very creditable. My family and myself have come to Rich for several of our vehicles over the past 16 years. I would highly recommend you to see him if your looking for a new car/truck/suv. Whether your buying or leasing Rich will help you with what your looking for..... Excellent customer service! More

Great experience So excited to back leasing cars from Varsity Ford! We had been going to another dealership and decided to go back to where we originally started buyi So excited to back leasing cars from Varsity Ford! We had been going to another dealership and decided to go back to where we originally started buying/leasing vehicles when we moved to Michigan. Very happy that Kathy Harper was still there. Her knowledge, expertise, and friendliness is amazing. More

Varsity Ford is the best! Highly recommend Rich Kania and Varsity Ford. I received a rebate for $1000 two months after leasing my Ford Explorer! How many dealerships and sales Highly recommend Rich Kania and Varsity Ford. I received a rebate for $1000 two months after leasing my Ford Explorer! How many dealerships and sales persons do that for their customers? More

waste of time Came out to look at a truck. Took half a day off work just for them to tell me that there was NO way i would be able to get approved. They didn't even Came out to look at a truck. Took half a day off work just for them to tell me that there was NO way i would be able to get approved. They didn't even try to help or explain why. Just flat out NO. This place is a waste of time just like ANY dealership in Ann Arbor. I would rather drive an hour before looking for a car in Ann Arbor. I found the same truck just different color for half the price and in better condition. More