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Varsity Ford

Ann Arbor, MI

4.8
1,459 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,459 reviews

August 14, 2016

A Man with a Plan! John Bradbury never disappoints! When I leased my 2014 focus, it was my first time working with a dealership. Then, when my lease was up, I decided I More

by courycraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bradbury
Aug 14, 2016 -

Varsity Ford responded

Thank you very much for your business. John works tirelessly to ensure his customers are completely satisfied. Matt Stanford General Manager Varsity Ford

August 13, 2016

Great service. Corey Werth was great as always. No pressure to lease or purchase. He was there to help make my decision easier. We have bought and leased many vehi More

by Sham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Werth
August 12, 2016

Unrivaled Customer Service I actually look forward to taking my car in to Varsity Ford, the very best dealer I have encountered more than 40 years of driving. Every person in th More

by Patricia Chargot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember their names, but I've dealt with at least six and all were equally good
August 12, 2016

Kyle is great! As always, Kyle House made the car buying experience simple, easy, and painless. He found exactly what we wanted and helped us to stay in the payment More

by Jmac22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle House
August 11, 2016

Russ is Incompetent Looking for a used car ran into the most arrogant and uninformed salesperson in history. Very condescending and lack the ability to communicate clear More

by shai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Russ Mackinder
Aug 25, 2016 -

Varsity Ford responded

Shai, I know that our internet Manager Michelle reached out to you on August 12th, but she is on Maternity leave and I wanted to follow up with you. Customer Service and transparency during your purchase process is so important to us. I am having a hard time locating your information within our system. Please contact me at 248-374-3402. I'm hoping we can somehow rectify this situation. Thank you, Jennifer McCloskey Business Development Manager, Varsity Automotive Group. "

August 10, 2016

Excellent customer service, once again. Every time I go to Varsity Ford in Ann Arbor, I receive the best service. This is my second car through this dealership, and have had the pleasure to More

by The Chairman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Catlett
August 10, 2016

First car buying experience. I went to Varsity ford to buy my first car, and Kyle House sold me one that day. The process was seamless and I never felt pushed or hurried. He still More

by Jblair11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle House
August 09, 2016

Awesome Experience I bought a Ford Edge from Varsity Ford with Salesman Kyle House. Everything was seamless and very easy. Kyle handled everything all the way to deliver More

by Redwingfreak2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle House
August 09, 2016

Excellent Salesman Had some rough experiences in the past with car purchases. Worked with Kyle House at Varsity and it was the easiest sales experience Ive ever had. Wou More

by golfguy187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle House
August 09, 2016

"The best!" We have been customers of Varsity Ford for years. With each Ford vehicle purchased the experience has always been top notch. The last purchase we ma More

by "Top Notch"
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle House
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