Varsity Ford

Excellent customer service, once again. Every time I go to Varsity Ford in Ann Arbor, I receive the best service. This is my second car through this dealership, and have had the pleasure to Every time I go to Varsity Ford in Ann Arbor, I receive the best service. This is my second car through this dealership, and have had the pleasure to work with Shannon Catlett both times. He always makes me feel comfortable, as if I were his brother who just walked in. He was very knowledgeable about every car I asked information about. What is more important to me, is how he interacts with you AFTER the sale. He always stays in contact to make sure the vehicle I purchased is exactly what I wanted. I even receive cards in the mail for Birthday and Christmas, which has never happened with any other car dealer I have worked with. Believe me when I say Shannon goes above and beyond your expectations when looking to purchase a new car. He keeps me coming back! More

First car buying experience. I went to Varsity ford to buy my first car, and Kyle House sold me one that day. The process was seamless and I never felt pushed or hurried. He still I went to Varsity ford to buy my first car, and Kyle House sold me one that day. The process was seamless and I never felt pushed or hurried. He still assists me with any needs I may have to this day. More

Best dealership I've ever been to. The whole staff was very helpful and made buying a new car easy and without pressure. Joe Cirabisi was a pleasure to work with. I've never had so much The whole staff was very helpful and made buying a new car easy and without pressure. Joe Cirabisi was a pleasure to work with. I've never had so much fun in a car dealership before but I was actually laughing hysterically and joking with a few of the salesman (the guy sitting in the desk to the right of Joe was hilarious). I will definitely buy from them again. More

Awesome Experience I bought a Ford Edge from Varsity Ford with Salesman Kyle House. Everything was seamless and very easy. Kyle handled everything all the way to deliver I bought a Ford Edge from Varsity Ford with Salesman Kyle House. Everything was seamless and very easy. Kyle handled everything all the way to delivering the vehicle to my front door. Top Notch all around. More

Excellent Salesman Had some rough experiences in the past with car purchases. Worked with Kyle House at Varsity and it was the easiest sales experience Ive ever had. Wou Had some rough experiences in the past with car purchases. Worked with Kyle House at Varsity and it was the easiest sales experience Ive ever had. Would recommend to anyone looking for a new vehicle and will definitely go back for my next purchase! More

"The best!" We have been customers of Varsity Ford for years. With each Ford vehicle purchased the experience has always been top notch. The last purchase we ma We have been customers of Varsity Ford for years. With each Ford vehicle purchased the experience has always been top notch. The last purchase we made was our 2013 Fusion. Kyle House worked to get me exactly the car I wanted and was able to arrange so that we had it for a planned trip out of town. I would recommend him to everyone I know. More

Always taken care of. My experience at varsity was exceptional at the time of my purchase, but I have been even more impressed with everything after the sale. My salesperso My experience at varsity was exceptional at the time of my purchase, but I have been even more impressed with everything after the sale. My salesperson was extremely helpful with any questions, concerns, service, etc. I have been more than satisfied with all of my dealings with this particular dealership. More

Excellent customer service I have worked with Kyle and Brian House at Varsity Ford since 2009. Always received excellent customer service and ended up with the vehicle I wanted I have worked with Kyle and Brian House at Varsity Ford since 2009. Always received excellent customer service and ended up with the vehicle I wanted at a good and fair price. Kyle goes above and beyond to make the experience great from beginning to end. I wouldn't go anywhere for my next vehicle other then Kyle House and Varsity Ford in Ann Arbor! More

excellent as always We have been dealing with Shannon Catlett for 15+ years. He is the best. He remembers you and the type of vehicle you like. The end of our lease wa We have been dealing with Shannon Catlett for 15+ years. He is the best. He remembers you and the type of vehicle you like. The end of our lease was coming up and he emailed us to come in and see what was available because of the current deals going on. When we got our previous lease back in November of 2013 Shannon called & said he had this car, gave me the details and that was that. I saw it for the first time when we picked it up. That is how much I trust Shannon and Varsity Ford of Ann Arbor. Then on Christmas day 2013 we were hit from behind on I275 by someone going 70 miles an hour. Brought the car back to Varsity and they did a fantastic job of fixing it and really, it was as good as new. Never had any issues with the car after that even when the whole back end had been pushed in and the trailer hitch was pushed totally under the car. This latest experience with Shannon was to lease a 2017 Escape and once again a perfect experience from the first visit on Thursday to picking it up 2 days later on Saturday. What service! You cannot go wrong having Shannon Catlett as your salesman. Everyone we have sent to him has been totally happy too. More