Varsity Ford
Ann Arbor, MI
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So far, so great. I would give them five stars, but I've only worked with them one time and that was to buy a new car. They're remodeling their showroom, so I'm sure th I would give them five stars, but I've only worked with them one time and that was to buy a new car. They're remodeling their showroom, so I'm sure that will be great one day soon. They have perhaps the largest inventory in this area of the state, and our salesperson was excellent. He found the exact car we wanted, and Dan was very diligent in his effort to get us a good deal. He even made some last-minute adjustments for us. He might be the hardest-working salesperson we've ever bought a car from. Sometime in the future, I'm sure I'll be in there for maintenance and/or repairs. If that goes well and the remodeled showroom looks great, I could easily give them five stars. More
Excellent service I took my new Fusion in for its first oil change and I was pleasantly surprised by the service I received. Mike Collins took great care of me and my v I took my new Fusion in for its first oil change and I was pleasantly surprised by the service I received. Mike Collins took great care of me and my vehicle. Thank you! More
Better with Time! I have been going to Varsity Ford since my first car. My parents were loyal to the dealership and in turn, the kids have become loyal customers. At fi I have been going to Varsity Ford since my first car. My parents were loyal to the dealership and in turn, the kids have become loyal customers. At first, I simply went because it was what I was familiar with. Even as I went away to school and started working, I rarely find a dealership with the associates and sales personnel as courteous and knowledgeable about the vehicles, and overall market. I even tried other places for things like: Oil Changes, Tire Rotation, etc. No one has beat the quality and commitment to excellence that Varsity Ford offers throughout the organization. I will continue to patronize this dealership and tell my friends about it. More
Excellent Service Varsity Ford and my salesman Dan Divens were a huge factor in purchasing a Ford Vehicle. Varsity provides a great experience overall. We purchased a Varsity Ford and my salesman Dan Divens were a huge factor in purchasing a Ford Vehicle. Varsity provides a great experience overall. We purchased a Cmax in 2013, and get great ongoing treatment from the service department. Everyone is professional and attentive. When I couldn't get the license plate off my trade in vehicle because the bolts were rusted, I asked the service desk for help, and they had someone out to help me in less than 2 minutes, despite being really busy. Dan Divens is no question the best salesman I've had. He listens to what I need, and gets it done. Just a really great all around person and treats me like royalty. More
Great experience My salesman kyle House was very knowledgeable about the car I was leasing. He ask what I wanted the car to be equipped with and found exactly that. My salesman kyle House was very knowledgeable about the car I was leasing. He ask what I wanted the car to be equipped with and found exactly that. More
New Focus RS This was quite the process to purchase the Focus RS as it was built in Germany and it took approximately 11 months from beginning to end! However, Don This was quite the process to purchase the Focus RS as it was built in Germany and it took approximately 11 months from beginning to end! However, Donna Buchan kept me well informed over the past year with the car's status throughout the build. Being an RS enthusiast, she was even able to send me the RS-specific brochure which was in very limited supply. Donna also informed me of the new RS winter wheel and tire package which by ordering with the car saved me over a thousand dollars. Overall, I was extremely pleased with how Donna communicated with me and kept a long process from being too frustrating. In addition, Fred Spencer in the Prep Department did an excellent job cleaning up the car after its long journey. He also personally delivered the snow tires to my home which was greatly appreciated. More
Easy car lease This was my first car dealership purchase. It was smooth, quick, and the lease was as cheap as it could get thanks to Donna Buchan. She was very knowl This was my first car dealership purchase. It was smooth, quick, and the lease was as cheap as it could get thanks to Donna Buchan. She was very knowledgeable and fully looked into all concerns or questions I had. She made sure I knew about all the rebates and went in depth when comparing my options. I liked that I was provided with the VIN numbers to compare how much each option I was looking at would be insured for. I'm driving a reliable 2017 Fusion now at a great price instead of my 2003 Ford Focus. More
djkinane@comcast.net I have been buying cars from Varsity Ford and Varsity Lincoln for over 30 years. They have always found me the vehicle I wanted. The sales people are I have been buying cars from Varsity Ford and Varsity Lincoln for over 30 years. They have always found me the vehicle I wanted. The sales people are the best. Dennis More
Great customer service I had the most pleasant experience. Kay Ferguson and Mark Doyle definitely took good care of me. Will definitely be back at end of lease!! I had the most pleasant experience. Kay Ferguson and Mark Doyle definitely took good care of me. Will definitely be back at end of lease!! More
New Flex I worked with Kathy in purchasing a Flex and she was wonderful. I live in Alabama and she was able to get all the proper paperwork completed for a MI I worked with Kathy in purchasing a Flex and she was wonderful. I live in Alabama and she was able to get all the proper paperwork completed for a MI sale but AL residency. Her attention to detail is unmatched. She was in contact with updates appropriately and I am very pleased with her communication. Overall, excellent experience! More