Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Varsity Ford
Ann Arbor, MI
1,459 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,459 reviews
January 24, 2017
Great purchase and service shop Wonderful used car buying experience, and the service shop was a breath of fresh air. Seriously, washing my car for an oil change, who does that anymo Wonderful used car buying experience, and the service shop was a breath of fresh air. Seriously, washing my car for an oil change, who does that anymore? I guess you guys do and I'll be back, thanks. More
by Alan
Employees Worked With
Eric Brodde
January 23, 2017
Went above and beyond Joe did a fantastic job for me with my purchase of my F 250. Joe made sure all of my requests were met and all of the standards I needed where addres Joe did a fantastic job for me with my purchase of my F 250. Joe made sure all of my requests were met and all of the standards I needed where addressed and met. I have been buying trucks from Varsity for over 20 years now and will continue to do so in the future. More
by Chris Lukosavich
Employees Worked With
Joe Stanford
January 20, 2017
Great overall experience It was a great experience working with Kyle and Varsity Ford. I had a much better experience at Varsity than other dealership and wouldn't take my bus It was a great experience working with Kyle and Varsity Ford. I had a much better experience at Varsity than other dealership and wouldn't take my business anywhere else. More
by JFreibs
Employees Worked With
Brian House, Kyle House
January 03, 2017
C-max Energi Buying my first hybrid plugin last week was a daunting experience. Many questions about vehicle function, efficiency and federal incentives, were answ Buying my first hybrid plugin last week was a daunting experience. Many questions about vehicle function, efficiency and federal incentives, were answered patiently and intelligently by Donna B. Her manner was not pushy or demeaning. She took the entire day with me finding the perfect vehicle for Gary and I to lease. This is the first leased car for my husband, and even though he was at home in the UP asking his questions, she took the time to listen to his feedback and make us both at ease with the commitment. More
by Laurie A Lindstrom
Employees Worked With
Donna Buchan
December 30, 2016
Repeatedly a Great Experience Varsity Ford understands that great customer service is the key to getting repeat business. My household purchased 3 new vehicles from here this year Varsity Ford understands that great customer service is the key to getting repeat business. My household purchased 3 new vehicles from here this year and will be continuing to use Varsity Ford and specifically Kyle House as our go to dealer. More
by Jonathan Lohr
Employees Worked With
Kyle House
December 28, 2016
Buying a new Truck Had a great experience buying our new Ford F-150. Our sales person, Debbie was so patient with us (she needed to be!) and very helpful and knowledgea Had a great experience buying our new Ford F-150. Our sales person, Debbie was so patient with us (she needed to be!) and very helpful and knowledgeable. We drove home from Florida for Christmas and the truck was totally ready for us with the extras we had requested, cleaned up and beautiful, even with 9 inches of snow on the ground. We have been buying from Varsity Ford for many years and this was our best experience. More
by truck guy
Employees Worked With
Debbie Treharne
December 27, 2016
John Bradbury John is a great salesperson who did a great job selling me my car but also making sure I was taken car of afterwards. My car was recently sideswiped b John is a great salesperson who did a great job selling me my car but also making sure I was taken car of afterwards. My car was recently sideswiped by someone right before Christmas. He not only made sure my car was picked up and taken in for repair, he made sure I had a rental car too. It wasn't just about the service but his quick response and ability to help me in a time when I couldn't be without a car. I will have all my family and friends go to John for their car and service needs. Thank you so much John for all you have done. More
by Khojo02
Employees Worked With
John Bradbury
December 13, 2016
continued good service Varsity continues to exceed my expectations. Thanks Rich Kina and Ray Hoyer Leased my f-150 last year and been taken care ever since. Look forward Varsity continues to exceed my expectations. Thanks Rich Kina and Ray Hoyer Leased my f-150 last year and been taken care ever since. Look forward to the further. More
by bruce3163
Employees Worked With
Ray Hoyer, Rich Kania
December 08, 2016
Just leased 2017 Fusion from Rich Kania After contacting other auto dealers, Rich was the most upfront and factual with help providing specific information on the best vehicle and value to u After contacting other auto dealers, Rich was the most upfront and factual with help providing specific information on the best vehicle and value to use for my real estate business. I am very pleased with the service I was given and very happy with the the 2017 Ford Fusion and all of it's features. I will recommend Rich to any of my friends and clients looking for a new car. More
by Nick Bauder
Employees Worked With
Rich Kania
November 30, 2016
excellent service thus far We enjoyed working with John, he was very experienced with the F-150 trucks knew all the answers to our questions and let us make our own decisions. h We enjoyed working with John, he was very experienced with the F-150 trucks knew all the answers to our questions and let us make our own decisions. he was not pushy at all. and he made sure the truck was ready in a timely manor. my wife and I really enjoyed working with John More
by Clint Williams
Employees Worked With
John Bradbury
