Varsity Ford

August 15, 2022 I took my 2018 ford escape to have repairs done. It was supposed to have the engine replaced. Since this was a manufacture malfunction ford was going to pay for. Everything went as fol repairs done. It was supposed to have the engine replaced. Since this was a manufacture malfunction ford was going to pay for. Everything went as followed. But on October 14 I receive a call from the shop stating one of their employees took the vehicle for a test drive to make sure it was running well. While on the test drive the vehicle was hit by another vehicle causing for the vehicle to be totaled. He suggested that i reached out to my insurance and let them know of the accident. My insurance was going to contact the dealer to figure out what the plan was. Varsity Ford is denying covering the cost because they feel like it was not their employee's fault. It has been 2 months that i have not had possession of the vehicle and now i am stuck without a vehicle and most likely higher insurance note. They are just not willing to be responsible for the damages caused while one of their employees was driving the vehicle. I would not recommend this dealer to anyone; their lack of responsibility is unacceptable. If they are not willing to take care of their costumers and actions, they should not be in business. More

Had a great experience working with Kyle House on my F150 lease. He was extremely helpful and very knowledgable. Thank you for all your help on my new Ford F150 Steve Dudek lease. He was extremely helpful and very knowledgable. Thank you for all your help on my new Ford F150 Steve Dudek More

Had the best experience working with donna! She got me into a new lease with crazy car times. She got me into a new lease with crazy car times. More

I’m very happy that found Varsity Ford at Ann Arbor. They know approach to each individual client, have pretty big car park on-site and longtime traditions of car business. Due to my tight work schedule They know approach to each individual client, have pretty big car park on-site and longtime traditions of car business. Due to my tight work schedule it was very helpful that this dealership is open on Saturdays. Thanks a lot for helping me buy a first car! It was a very-very smooth experience due to huge professional support from representative - David Spelman. He really likes what he’s doing and did all what he can and even what was not under his control. David is very kind, patient and helped to answer all my questions. For him, client is priority number one. He’s ready to spend own time to satisfy all requests. Also, David’s manager Sean Lechner was kindly supporting documentation and negotiation process all the time. Buying process was unbelievably fast. David and Sean did a great job. Car was very good detailed and well cleaned, like out of factory. I love my car so much and very excited with this long-anticipated purchase. Hope it will be reliable and last long. Looking for further cooperation with David and Varsity Ford at Ann Arbor in buying and servicing cars. Thanks, Vlad. More

Been going to Varsity for over 30 years. Honest deals, excellent service department. Matt Vodry was excellent and service person Travis. Bob Marion Honest deals, excellent service department. Matt Vodry was excellent and service person Travis. Bob Marion More

Can not say enough great thing's about my daughter's salesperson Debbie Treharne ,first she's a fantastic lady , very knowledgable about the car's and very professional, if you want a person that will salesperson Debbie Treharne ,first she's a fantastic lady , very knowledgable about the car's and very professional, if you want a person that will work hard for you , see Debbie you won't be disappointed More

Matt Vordy is the best! !! I highly recommend working with Matt. Not only is Matt helpful & knowledgable, but Matt has always provided top notch customer service. The enti !! I highly recommend working with Matt. Not only is Matt helpful & knowledgable, but Matt has always provided top notch customer service. The entire process of purchasing a vehicle with Matt was seamless & straightforward. Thank you again, Matt. More

I had a great dealership experience at Varsity Ford. It was a blessing to work with Shane Smith and I will be forever thankful! My past dealership experiences have not been the best, but this changed my It was a blessing to work with Shane Smith and I will be forever thankful! My past dealership experiences have not been the best, but this changed my outlook and I look forward to doing business with Shane and Varsity in the future. The process was so smooth and very quick, I was able to list my needs and restrictions and Shane went to work to find something that checked the boxes. Shane was open and informational when I asked questions, not pushy or overwhelming in the slightest, I have no negative input. Very much recommend this dealer, and especially Shane. More

Ask for Amanda Roach, she is the best! Amanda is amazing and makes the ordering and purchasing process exceptionally smooth. Amanda goes above and beyond and was very helpful and insightfu Amanda is amazing and makes the ordering and purchasing process exceptionally smooth. Amanda goes above and beyond and was very helpful and insightful during the ordering process for my F150. This is my third vehicle through Varsity Ford during the past ten years. The entire team at Varsity Ford is extraordinarily customer-focused. More

Tony was extremely helpful, and knowledgeable about the vehicle. He was a great guy to work with and went though setting up the Ford Pass and getting everything set up on the vehicle. vehicle. He was a great guy to work with and went though setting up the Ford Pass and getting everything set up on the vehicle. More