Varsity Ford
Ann Arbor, MI
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Outstanding Service I met Whirlington in 2013 when looking for a vehicle to purchase. At that point In time I ended up purchasing my vehicle from another dealership but I met Whirlington in 2013 when looking for a vehicle to purchase. At that point In time I ended up purchasing my vehicle from another dealership but kept Whirlington's information. I was so impressed by his professionalism and willingness to help even without a sale that I kept his information. Because of that initial contact I referred my parents, sister and brother-in-law all of whom bought from him. In 2015 I was in need of a vehicle and the only salesperson I would buy from was Whirlington. He goes above and beyond with his personable service and overall knowledge of all aspects of buying a car. Thank you for all you've done to help our family! More
I can not believe I was treated so good! We searched hi and lo for the specific Explorer that my wife and I were in need of. With three small children we really needed a Utility Vehicle with We searched hi and lo for the specific Explorer that my wife and I were in need of. With three small children we really needed a Utility Vehicle with a third row but we wanted one with four captain chairs. This keeps us from folding down seats EVERYTIME we go someplace. No only did my Salesperson find us EXACTLY what we were looking for but it had extra stuff that didn't cost us and arm and a leg. What made the deal so good is that our Salesperson Mr. Anderson delivered the new vehicle and picked up the old one from her job. My wife felt like she was getting a Rolls Royce!!!!! My wife's boss said "we might be paying you too much if you can afford to have new cars deliver to your job". More
Best car experience ever! Varsity Ford has exemplified the way a customer-oriented experience should happen. From the moment we entered the dealership there were people there t Varsity Ford has exemplified the way a customer-oriented experience should happen. From the moment we entered the dealership there were people there to greet us and get us the help that we needed. We worked with Dan Divens to purchase a new vehicle. We had previously talked on the phone and he had several cars lined up for us to test drive. After deciding on a Ford Escape, Dan was able to find us a car with the features we were looking for in the color that we wanted. This purchase could have been stressful with all of the decisions to be made but Dan was able to explain all of the options in a clear way that made the process simple and seamless. We were also contacted twice by a customer service representative (Sue R.) to ensure that we were getting our questions answered and that we were satisfied with our experience. I am looking forward to a great relationship with this dealership! More
New Vehicle Lease I have been a customer at Varsity Ford now for several years and just picked up a new 2016 F150 a few weeks ago. As always Joe Stanford was great and I have been a customer at Varsity Ford now for several years and just picked up a new 2016 F150 a few weeks ago. As always Joe Stanford was great and got me the new truck I exactly wanted. The experience is always very easy and hassle free. Highly recommend Varsity Ford. Service department also does an excellent job. More
Great experience! Scheduled service for an oil change Service was punctional and gave time for a good cup of coffee and an opportunity to check out the new 2017!Fusion Scheduled service for an oil change Service was punctional and gave time for a good cup of coffee and an opportunity to check out the new 2017!Fusion models with all the new accessories Looks good and still made my next appointment Thanks More
Great purchase and service shop Wonderful used car buying experience, and the service shop was a breath of fresh air. Seriously, washing my car for an oil change, who does that anymo Wonderful used car buying experience, and the service shop was a breath of fresh air. Seriously, washing my car for an oil change, who does that anymore? I guess you guys do and I'll be back, thanks. More
Went above and beyond Joe did a fantastic job for me with my purchase of my F 250. Joe made sure all of my requests were met and all of the standards I needed where addres Joe did a fantastic job for me with my purchase of my F 250. Joe made sure all of my requests were met and all of the standards I needed where addressed and met. I have been buying trucks from Varsity for over 20 years now and will continue to do so in the future. More
Great overall experience It was a great experience working with Kyle and Varsity Ford. I had a much better experience at Varsity than other dealership and wouldn't take my bus It was a great experience working with Kyle and Varsity Ford. I had a much better experience at Varsity than other dealership and wouldn't take my business anywhere else. More
C-max Energi Buying my first hybrid plugin last week was a daunting experience. Many questions about vehicle function, efficiency and federal incentives, were answ Buying my first hybrid plugin last week was a daunting experience. Many questions about vehicle function, efficiency and federal incentives, were answered patiently and intelligently by Donna B. Her manner was not pushy or demeaning. She took the entire day with me finding the perfect vehicle for Gary and I to lease. This is the first leased car for my husband, and even though he was at home in the UP asking his questions, she took the time to listen to his feedback and make us both at ease with the commitment. More
Repeatedly a Great Experience Varsity Ford understands that great customer service is the key to getting repeat business. My household purchased 3 new vehicles from here this year Varsity Ford understands that great customer service is the key to getting repeat business. My household purchased 3 new vehicles from here this year and will be continuing to use Varsity Ford and specifically Kyle House as our go to dealer. More