Varsity Ford
Ann Arbor, MI
Filter Reviews by Keyword
By Type
Showing 1,459 reviews
Personable & Professional Jim Patarello provided me very detailed and professional service. All details were handled by Jim and the staff of Varsity Ford. When I arrived, all d Jim Patarello provided me very detailed and professional service. All details were handled by Jim and the staff of Varsity Ford. When I arrived, all documents were ready for signing. More
great salesman I found a used truck from an ad, and called Varsity. I was connected with Tony Madison. When I arrived, Tony and the truck were both ready. The truck I found a used truck from an ad, and called Varsity. I was connected with Tony Madison. When I arrived, Tony and the truck were both ready. The truck looked fine and we agreed on a price. I picked up the truck the next day, and Tony again was ready, with all paperwork prepared for a quick sale. More
Jim Patarello Jim has served us well in two used car purchases at Varsity. He made the process easy and was very accommodating of our needs. He was never pushy, a Jim has served us well in two used car purchases at Varsity. He made the process easy and was very accommodating of our needs. He was never pushy, always very pleasant. Today, we had a small annoying problem and he facilitated the fix. All done and working well in 15 minutes. Thank you! More
Best. Experience. Ever! Thank you Tony and Varsity Ford for making the buying experience painless and dare I say...fun! From the test-drive to me driving it off the lot -- co Thank you Tony and Varsity Ford for making the buying experience painless and dare I say...fun! From the test-drive to me driving it off the lot -- could not have been more pleased! More
Great sales experience. No hassle, no fuss, no hype. I really made Rich and his assistant work as I was ending a lease and hadn't decided which type of vehicle I wanted to lease next. I had Rich and his I really made Rich and his assistant work as I was ending a lease and hadn't decided which type of vehicle I wanted to lease next. I had Rich and his assistant Brian run numbers on probably seven or eight different models and give me two and three year lease payments and at various mileage levels. They were more then accommodating to my needs and set up test drives in tow different types of vehicles to help me find the right vehicle for me. Brian really went over the car with me in great detail and Rich had the paper work ready to go when he said and no numbers games were played. Straight forward. Rich will be my salesman from this point forward. More
Used F-150 purchase Jim found me the perfect Ford truck and was very helpful in processing from start to finish. Great experience. I'm extremely happy with my truck and Jim found me the perfect Ford truck and was very helpful in processing from start to finish. Great experience. I'm extremely happy with my truck and muy salesman. Thank you Jim! More
1st time buyer at Varsity Ford I'll be honest My first experience walking into Varsity Ford was not great! Salesperson did not have very good sales personality or skills. Another I'll be honest My first experience walking into Varsity Ford was not great! Salesperson did not have very good sales personality or skills. Another experience (most recent) was much better because of our salesperson Matt. He worked so hard to get us our desired vehicle at a price within our budget utilizing promotions and discounts available. He communicated promptly by text message and phone calls and in a very short time we drove away in our gorgeous red Ford Escape. Matt spent so much time going over the vehicle and explaining its features. Most importantly he was genuinely happy and excited for us. What an awesome salesperson! When I tell friends about our experience they often are surprised. The general response is that Varsity doesn't really care about your business or give you a fair deal. That was not our experience and we will send our friends to see Matt when they are looking for a Ford. Shelly and Ed Schwartz More
Wonder place to do business John Camilleri was an amazing sales associate. He went out of our way to help my sister get into her beautiful new vehicle. Fast service, friendly sta John Camilleri was an amazing sales associate. He went out of our way to help my sister get into her beautiful new vehicle. Fast service, friendly staff great deals. More
SATISFIED CUSTOMERS!!!!! Bought a used 2014 F150 from Tony Madison and we were VERY happy with our experience. Sure Tony wanted us to leave with the truck but he respected th Bought a used 2014 F150 from Tony Madison and we were VERY happy with our experience. Sure Tony wanted us to leave with the truck but he respected that we needed to put some thought into it and did not go into high pressure sales mode. We were deciding between two trucks and once I met Tony, I knew I did not want to deal with the salesman at the other dealership. We left with a great truck and felt well taken care of. Bonus was Justin who ran thru all of the trucks features with us. Justin is another asset to the dealership - both of these gentleman are great to work with and anyone would be smart to ask for Tony when looking for a FORD. Simply put our satisfaction level was so high that I went out of my way to call the General Manager today and tell him about it. It is nice when value and service come together. More
Would never buy from any other dealership! Our sales person, Rich Kania, has found the best deals for all our cars. He is professional, timely, and is a man of his word. When he gives you a t Our sales person, Rich Kania, has found the best deals for all our cars. He is professional, timely, and is a man of his word. When he gives you a time to finish the deal he is always spot on. I have given his name to 7 of our friends and the deal was always completed by him. Without a doubt, he is the top salesperson I have ever dealt with in my many years buying cars! More