
Varsity Ford
Ann Arbor, MI
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Picked up a brand new 2023 F-150 XLT on a lease yesterday and could not be happier with the experience. Kyle House is by far the best car salesman I’ve ever worked with and it’s not even close. He made t and could not be happier with the experience. Kyle House is by far the best car salesman I’ve ever worked with and it’s not even close. He made the process completely painless I was looking to get myself into a truck but expressed that it was more of a want, not a need. Kyle was able to get me into one for a great price and answered all the questions that I had. One last thing that was extremely appreciated was his no pressure approach. It gave me the clarity to think about it myself, ask the questions I wanted answered, and make a decision. I highly recommend him! More
I had my Explorer in the collision shop it may have taken a little bit longer than expected but well worth the weight they did an excellent job as always and I would recommend this dealership to anyone looki a little bit longer than expected but well worth the weight they did an excellent job as always and I would recommend this dealership to anyone looking grate job to all the staff More
Horrible experience as a female car buyer July 2023. Arranged a text drive of a Ford Expedition Max with the front desk. Was assigned a salesperson. Moved up my test drive by 2 hrs. My new appointmen Arranged a text drive of a Ford Expedition Max with the front desk. Was assigned a salesperson. Moved up my test drive by 2 hrs. My new appointment time was confirmed. I arrived on time and after waiting 25 minutes to be greeted by any salesperson, I was informed the vehicle was not available, as it was on the storage lot. Perhaps this is just baseline lack of professionalism or perhaps its discrimination against a female buyer. Either way, I’ll take my business elsewhere. More
Kyle House is excellent! This is the second car he has helped me with and I will continue to work with him in the future. Both his knowledge and professionalism are outstandi This is the second car he has helped me with and I will continue to work with him in the future. Both his knowledge and professionalism are outstanding. He always takes the time to pair my phone and goes the extra mile to be sure I am confident in using the new technology. I highly recommend him. More
Tony Madisondid a great jobof getting me in a new Edge ST. Now if only I can fathom the new tecknology, but he made a valint effort to orient me to the Ford App ---bless his soul! ST. Now if only I can fathom the new tecknology, but he made a valint effort to orient me to the Ford App ---bless his soul! More
Tony Madison is your go to guy. He was very helpful with the purchase of my new F150. It was the first time I ever leased a vehicle and he explained everything that I needed to know He was very helpful with the purchase of my new F150. It was the first time I ever leased a vehicle and he explained everything that I needed to know. He made sure I was fully satisfied with my purchase before I walked out of the door. Thank you Tony! More
I worked with Tony Madison who was a great help in the certified pre-owned process. He especially spent a lot of time with me during the delivery to set up my vehicle preferences. Only thing that could certified pre-owned process. He especially spent a lot of time with me during the delivery to set up my vehicle preferences. Only thing that could have been better from a dealer standpoint (not Tony specifically) would have been matching or at least coming close to a CarMax trade-in value... now I have to go through the hassle of taking a trip to Grand Rapids (with my new vehicle). More
I just purchased my first car through the dealership. Tony Madison was absolutely wonderful, patient, and informative. He helped me through the entire process and was great to work with. I had gone to ot Tony Madison was absolutely wonderful, patient, and informative. He helped me through the entire process and was great to work with. I had gone to other dealerships in the past where I was not taken seriously or treated with respect, being a young woman looking for her first car, and Tony was nothing but kind. He made the whole experience very pleasant and stress-free. I highly recommend him and this dealership. More