Varsity Ford
Ann Arbor, MI
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Tony was absolutely wonderful to talk to. He was able to take our horrible situation and turned it completely around. I can't express enough how grateful I am and how much I appreciate him fo He was able to take our horrible situation and turned it completely around. I can't express enough how grateful I am and how much I appreciate him for the work he did. More
Liz McGowan and David Spelman did a great job for us during this whole process. We were extremely satisfied with the prep and follow up work. during this whole process. We were extremely satisfied with the prep and follow up work. More
I have bought several vehicles through Jeff Scott at Varsity, I am always treated fairly and Jeff is always looking at getting me the best deal possible. I recommend giving Varsity and Jeff shot at e Varsity, I am always treated fairly and Jeff is always looking at getting me the best deal possible. I recommend giving Varsity and Jeff shot at earning your business. More
From walking into the dealership through taking ownership of my new ford Explorer I felt like I was important to Varsity Ford and especially to the sales agent I worked with, Shane Smith. He is very knowledg of my new ford Explorer I felt like I was important to Varsity Ford and especially to the sales agent I worked with, Shane Smith. He is very knowledgeable and responsive but not pushy. I’ll definitely reach out to him when I’m ready to get my next vehicle. More
Eric Brodie made my car buying experience quick and painless. Liz McCowan is the real MVP though. I asked her to give my phone number to one of the guys working in the service department and she came i painless. Liz McCowan is the real MVP though. I asked her to give my phone number to one of the guys working in the service department and she came in clutch. More
I purchased a new car from Kyle House. My experience working with Kyle was flawless.. if you want to be treated honestly and respectfully go see Kyle House. My experience working with Kyle was flawless.. if you want to be treated honestly and respectfully go see Kyle House. More
August 15, 2022 I took my 2018 ford escape to have repairs done. It was supposed to have the engine replaced. Since this was a manufacture malfunction ford was going to pay for. Everything went as fol repairs done. It was supposed to have the engine replaced. Since this was a manufacture malfunction ford was going to pay for. Everything went as followed. But on October 14 I receive a call from the shop stating one of their employees took the vehicle for a test drive to make sure it was running well. While on the test drive the vehicle was hit by another vehicle causing for the vehicle to be totaled. He suggested that i reached out to my insurance and let them know of the accident. My insurance was going to contact the dealer to figure out what the plan was. Varsity Ford is denying covering the cost because they feel like it was not their employee's fault. It has been 2 months that i have not had possession of the vehicle and now i am stuck without a vehicle and most likely higher insurance note. They are just not willing to be responsible for the damages caused while one of their employees was driving the vehicle. I would not recommend this dealer to anyone; their lack of responsibility is unacceptable. If they are not willing to take care of their costumers and actions, they should not be in business. More
Had a great experience working with Kyle House on my F150 lease. He was extremely helpful and very knowledgable. Thank you for all your help on my new Ford F150 Steve Dudek lease. He was extremely helpful and very knowledgable. Thank you for all your help on my new Ford F150 Steve Dudek More