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Varsity Ford

Ann Arbor, MI

4.8
1,472 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,472 reviews

August 01, 2023

Picked up a brand new 2023 F-150 XLT on a lease yesterday and could not be happier with the experience. Kyle House is by far the best car salesman I’ve ever worked with and it’s not even close. He made t More

by Josh Parker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Friday, Kyle House
Aug 02, 2023 -

Varsity Ford responded

Josh, Reading your feedback has reminded us why we are so passionate about what we do. Knowing that Kyle's efforts have made a positive impact on your experience means the world to us. We're delighted to have met your expectations. Thank you!!

July 29, 2023

I had my Explorer in the collision shop it may have taken a little bit longer than expected but well worth the weight they did an excellent job as always and I would recommend this dealership to anyone looki More

by Billjulie69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision shop, Lance Maze
Jul 31, 2023 -

Varsity Ford responded

Thank you for giving us the opportunity to fix your vehicle. We are happy to hear that you are please with the finished product.

July 05, 2023

Horrible experience as a female car buyer July 2023. Arranged a text drive of a Ford Expedition Max with the front desk. Was assigned a salesperson. Moved up my test drive by 2 hrs. My new appointmen More

by Michigan Car Buyer
Recommend Dealer
No
Employees Worked With
Carol Dougherty, Lee Dimic Jr.
Jul 07, 2023 -

Varsity Ford responded

Hi Meghan, we would like to speak to you to get a few more details on what happened when you were here at the dealership. We've tried to call but your voicemail is full. Please give Eric Wilkinson one of the managers here at Varsity Ford a call @ 734-332-1730. We look forward to hearing from you!

June 15, 2023

Kyle House is excellent! This is the second car he has helped me with and I will continue to work with him in the future. Both his knowledge and professionalism are outstandi More

by Brenda B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle House
Jun 16, 2023 -

Varsity Ford responded

Hello Brenda! Thank you for coming back for your second vehicle and for recommending us in your review! We're glad we made your experience with us a great one!

May 24, 2023

Tony Madisondid a great jobof getting me in a new Edge ST. Now if only I can fathom the new tecknology, but he made a valint effort to orient me to the Ford App ---bless his soul! More

by gregkpeter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carol Doughrtyarol helped too, Tony Madison
May 25, 2023 -

Varsity Ford responded

Hello Greg! Thank you so much for sharing your experience you had with Tony! We appreciate your business and, if there is anything else we can help you with, please let us know!

May 19, 2023

Tony Madison is your go to guy. He was very helpful with the purchase of my new F150. It was the first time I ever leased a vehicle and he explained everything that I needed to know More

by dmadrigal814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Madison
May 19, 2023 -

Varsity Ford responded

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with Tony! Thank you so much for your business!!

May 08, 2023

I worked with Tony Madison who was a great help in the certified pre-owned process. He especially spent a lot of time with me during the delivery to set up my vehicle preferences. Only thing that could More

by Steve G
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Madison
May 09, 2023 -

Varsity Ford responded

Steve, we appreciate your business and value your feedback. We're glad to hear that Tony was a great help! If there is anything else we can do for you, please let us know!

April 26, 2023

I just purchased my first car through the dealership. Tony Madison was absolutely wonderful, patient, and informative. He helped me through the entire process and was great to work with. I had gone to ot More

by tara b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Apr 27, 2023 -

Varsity Ford responded

Thank you so much, Tara, for taking the time out to share your experience you had with Tony! We agree that Tony is a gem to have on our team. We look count ourselves lucky to have you as our new customer!!

April 18, 2023

Have me a fair price on my trade in and a good price for the vehicle I wanted. They communicated clearly and quickly. More

by cbalhoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Apr 19, 2023 -

Varsity Ford responded

Thank you for sharing your experience and for the 5-star review! All of us at Varsity appreciate your business and we hope to see you again.

April 02, 2023

Amanda always returned my emails and kept me updated with my Maverick order which was very helpful. More

by njrichley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Roach
Apr 04, 2023 -

Varsity Ford responded

Thank you for taking the time and leaving us a great review! We're glad to hear that Amanda was very helpful! We look forward to seeing you again!!

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