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Varsity Ford

Ann Arbor, MI

Overview
Reviews
Vehicles
4.8
1,466 Reviews
Call Dealership (734) 996-2300
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3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,466 reviews

December 19, 2024

I experienced great customer service and a wide selection ! Quick transaction and everyone was very friendly. More

by JENNIFERDWYERDESIGN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Smith
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Dec 20, 2024 -

Varsity Ford responded

Thank you so much for your kind words, Jennifer! We’re happy to hear that you enjoyed our customer service and found our selection to be wide and satisfying. It’s wonderful to know that your transaction was quick and that our team made you feel welcome. Your feedback means a lot to us, and we’re grateful for the opportunity to serve you!

December 16, 2024

If you’re looking to buy or lease a new car, ask for Eric Brodde, he’s fantastic. The process start to finish was so easy. Thank you Eric! More

by Jenniemiller6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brodde
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Dec 16, 2024 -

Varsity Ford responded

Jennie, Thank you so much for your kind words and recommendation! We’re thrilled to hear that Eric made your car-buying experience so easy from start to finish. He truly is fantastic, and we’re lucky to have him on our team. Enjoy your new vehicle!

December 08, 2024

Allen Oxley was a great salesmen to work with. He was very kind and found the right vehicle for us. I highly recommend him if going to buy a new vehicle. More

by Clayton182
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Oxley
Report | Print
Dec 09, 2024 -

Varsity Ford responded

Thank you so much for the kind words! We're delighted to hear that Allen provided exceptional service and helped you find the perfect vehicle. Your recommendation means a lot to us and to Allen. We’re glad he made your car-buying experience a positive one.

December 08, 2024

Shane Smith was very capable and accommodating and was a pleasure to work with. Shane was very engaging and personable and went out of his way to help me make the right choice for my used vehicle purchase. More

by aarmial
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Report | Print
Dec 09, 2024 -

Varsity Ford responded

Thank you for sharing your feedback! We're delighted to hear that Shane provided such a positive experience and went out of his way to ensure you made the right choice for your vehicle purchase. We also appreciate your observations about the dealership's layout and parking. Your input is valuable, and we’ll look into ways to improve the organization and accessibility of our parking area to enhance the overall experience for our customers.

December 07, 2024

great experience with Shane and Sam from finance they both went above and beyond to get me into a great Vehicle More

by SCOTT.KATZ07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Report | Print
Dec 07, 2024 -

Varsity Ford responded

Scott, Thank you for sharing your wonderful experience! Providing exceptional service and ensuring our customers leave happy is always our goal, and it’s fantastic to know that Shane and Sam went above and beyond for you. Thank you so much for your business!

December 07, 2024

great experience, Shane went out of his way to help us switch out my lease in time for me to drive back home a few hours away More

by zaneanp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Report | Print
Dec 07, 2024 -

Varsity Ford responded

We’re so glad to hear that Shane went out of his way to ensure your lease switch was smooth and timely, especially with your long drive home ahead. Providing convenient and exceptional service is what we strive for, and it’s great to know Shane made it happen for you. Safe travels, and we look forward to serving you again!

December 04, 2024

Easy, great experience with the F150 clean, gassed up ready to go! All the staff were helpful and great to deal with especially Tom Eady! More

by RHASSELD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Eady
Report | Print
Dec 05, 2024 -

Varsity Ford responded

Thank you so much for sharing your experience! Our team, especially Tom, takes pride in providing top-notch service, and your kind words mean a lot to us. We hope you're loving your new truck, and we look forward to helping you again in the future!

November 08, 2024

I recently had the pleasure of working with Kyle House for the renewal of my lease on a new Edge. I am very sad to hear that Ford is discontinuing the model however Kyle was able to find a 2024 model for More

by Lsum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle House
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Nov 08, 2024 -

Varsity Ford responded

Thank you so much for sharing your experience with us! We’re thrilled to hear he was able to help you secure a 2024 Edge, especially given the news of its discontinuation. Kyle truly embodies the professionalism and kindness we strive for at Varsity, and we’re so glad he made your lease renewal smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future. Thank you for choosing Varsity Ford!

October 21, 2024

I was very pleased with Varsity Ford and my sales representative Shane Smith. He was very professional, friendly, and responded to all our questions and requests. Great Job, and thanks. I will defini More

by mhold7742
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Layne, Shane Smith
Report | Print
Oct 21, 2024 -

Varsity Ford responded

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with Shane and that he was able to provide professional, friendly service while addressing all your questions and requests. We will be sure to pass along your kind words to him. Thank you for your business and for the recommendation!

October 15, 2024

My wife and I had a great experience at Varsity Ford and with our Sales Agent, Darrin Hinkley who provided top notch customer service. I highly recommend both Varsity Ford and Darrin Hinkley. Thanks again a More

by pharvey2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Hinkley
Report | Print
Oct 15, 2024 -

Varsity Ford responded

Thank you so much for sharing your experience with us! We're thrilled to hear that both you and your wife had a great time working with Darrin and that you received top-notch customer service. We truly appreciate your recommendation and we can't wait to have you back again!

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