Vara Chevrolet

Very helpful and understanding Helped get into a vehicle i like test drive and got price close to where i was trying to get very patient about decisions that were made Helped get into a vehicle i like test drive and got price close to where i was trying to get very patient about decisions that were made More

it was a great experience, I will definately recommend this It was a great experience, I would reccomend the salesman and the dealership to friends and families. I truly appreciated everyone who helped in proc It was a great experience, I would reccomend the salesman and the dealership to friends and families. I truly appreciated everyone who helped in process. More

Friendly, courteous, welcoming. A very pleasant experience buying my vehicle. Mr. Kim was friendly, courteous and informative both times I dealt with him. No one was condescending A very pleasant experience buying my vehicle. Mr. Kim was friendly, courteous and informative both times I dealt with him. No one was condescending simply because I was woman shopper. Maria del Carmen Hernandez More

New car purchase Vara Chevrolet have a very good attention to the customers and their sales persons are very friendly, I recommend this dealership to any person. Than Vara Chevrolet have a very good attention to the customers and their sales persons are very friendly, I recommend this dealership to any person. Thank you. More

Quick and easy Had a rewarding experience here. Very straightforward staff. Didn't feel like a pushy sale. Got everything I needed. Next time I'm car shopping, they Had a rewarding experience here. Very straightforward staff. Didn't feel like a pushy sale. Got everything I needed. Next time I'm car shopping, they will be my first stop! More

Worst experience of my life Took my Impala to be serviced by Domingo Vara in February. Was told it would be about three weeks before they could even look at it. I agreed. I told Took my Impala to be serviced by Domingo Vara in February. Was told it would be about three weeks before they could even look at it. I agreed. I told Chris in Service that my extended warranty contract was in the glove compartment and what the problem was. I told him my car still moved, however it was making a horrible noise. Very nice guy and polite. Told me he would call me back when they started the car. Three weeks later and no call. I contacted him and he said he was waiting for me to contact him with the issues on the car. I said "no, you were supposed to call me" He said they hadn't even looked at it yet. asked me again about the warranty and I reminded him again to look in the glove. He said they would start tearing it up soon. I called a week later and he said that because the extended warranty company would need a "Point of Failure" He needed an authorization from me to go ahead because the price was 1,100.00 even if they didn't fix the car. I said "ok" to ahead and start working on it. He said "ok". Two weeks later, I had to call him back and he said "Oh I was waiting for you to authorize the break down of the car. I said, I told you ok to start working on the car and you said you would contact the extended warranty company. He said he would call me with the diagnosis. Three days later, I Call HIM back and he said that the Point of Failure indicated that a Piston had shot through the motor and I would need a new motor. He said it would be 4,600.00 and I reminded him again about the extended warranty and he said he was going to call them and would let me know what they said. Two and a half weeks later I call to see when my car would be done and he said. "Oh yeah, it was not the motor, whoever did your transmission did not torque the bolts to Impala specifications" and it damaged all the parts in between, there were metal shavings all over the fly wheel, it's going to cost 2649.00 plus there are other problems with your wheels but they should be covered by your extended warranty but not the other work. I told him I needed to see where I could get the money to get it fixed and would call him back. I went to three Transmission guys and they ALL said the same thing. "no way, if they hadn't torqued the bolts right, upon turning the car on, it would have blown the cam sensor immediately, not two years later. I called Chris and then he stopped taking my calls. I called and they transferred me to a lady named Kai and I left her messages but never got a call back. I called back June 4th and told the receptionist I wanted to speak to someone that could help me and David Vara, Owner came to the phone and Immediately stated "Ma'am, you're not going to change my mind, I agree with the decision that Kai made. I said "ok, can you please tell me what that decision is because I have no idea what you are talking about. No one has called me back to inform me of anything. He said "well again, I am standing behind her and nothing you say will change that". I said "Mr. Vara, again will you please tell me what her decision was?" and he stated, well I have to get with her on that and I will call you back. He didn't even know himself. He was rude and ugly to me and I soooooooo regret ever taking my car there. here we are in July and I am still waiting for Mr. David Vara to call me back. I just want my car back. But I am not paying them anything. They lied. More

New car Thank you so much to Vara Chevrolet. After going to several car dealerships and being turned away, I couldn't be more happier. Thank you to my salesma Thank you so much to Vara Chevrolet. After going to several car dealerships and being turned away, I couldn't be more happier. Thank you to my salesman Ronnie who went above and beyond to make sure my experience with Vara was a great one. I really love my new 2018 Chevy Cruze LT. More

Maintenance to my car The people at the shop were quick and courteous and kind great customer service indeed cashiers was quick also came out car was waiting for me great s The people at the shop were quick and courteous and kind great customer service indeed cashiers was quick also came out car was waiting for me great service More

went in for Oil change So far it's only been for Oil change, And service is good, until I have a problem with my vehicle I will be able to rate it in a different way , bu So far it's only been for Oil change, And service is good, until I have a problem with my vehicle I will be able to rate it in a different way , but for now good. More

We Drove Away with Vara Chevrolet! My husband and I traveled to Vara from Houston to purchase a pre-owned Tahoe. The experience was wonderful from start to finish! This was by far the b My husband and I traveled to Vara from Houston to purchase a pre-owned Tahoe. The experience was wonderful from start to finish! This was by far the best car buying experience we've ever had. They were very honest and straight forward. They treated us like we were a part of their family. We look forward to purchasing our next vehicle from Vara! Special praises for our salesman Johnny Robles, Jeanette Pendas in finance, and used car manager Ed Pourasef! Thanks!! More