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Vara Chevrolet
San Antonio, TX
143 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 143 reviews
June 17, 2023
The service department in this dealership is a joke they take money and don’t perform the work that is asked of them. I wrote a review on Google and their response proved that I was right and then they chan take money and don’t perform the work that is asked of them. I wrote a review on Google and their response proved that I was right and then they change their response later on The service department in this dealership is a joke they take money and don’t perform the work that is asked of them. I wrote a review on Google and their response proved that I was right and then they changed their response. They asked me to bring the truck back to finish the work that I knew wasn’t done. Then to make things right in their eyes, they wanted to throw in a whole bunch of free diagnostic stuff so against my better judgment I took the truck back to them only to GPS my truck and it never moves for two days. So I’ll never know the real truth since the service advisor lied to me and got the mechanic who worked on my truck to lie to me as well. I wouldn’t recommend this place for anything but buying a cash vehicle out right and never seeing them again. It’s really sad when the sales team has nothing but bad things to say about their own service department. More
by richmoren39
Employees Worked With
Michelle Pacheco
June 05, 2023
Terrible experience. I felt like I was lied to from day one just to make another sale. From ordering my 2023 C8 Corvette I was told one thing and 16 months later when my I felt like I was lied to from day one just to make another sale. From ordering my 2023 C8 Corvette I was told one thing and 16 months later when my vehicle arrived I was told something else. I had to argue with the sales manager and the owner just to get what I signed up for. My parents bought several vehicles from them in the past and now I realize why they stopped. This was my first and last purchase with them. More
by jrc850
Employees Worked With
Chris Torres he was good but the dealership itself was terrible
February 10, 2023
Took my 2016 Silverado in for what was hopefully warranty work. The gentleman checking me in went on a rant about vehicle warrantees and how inconvenient they are to work with. Oh and how incredibly busy the work. The gentleman checking me in went on a rant about vehicle warrantees and how inconvenient they are to work with. Oh and how incredibly busy they were today. 5 1/2 hours later I still had not heard back, so I called. I was told by a young lady that the transmission checked out fine,so now they were going to have someone else look at it. Transmission? I didn't leave it there for transmission work. I left it there because there is a big wobble in the front at speeds over 70 mph. I never said the word transmission or eluded to transmission issues. They never even looked at the front end after five and a half hours. I told them I was coming to get my truck NOW. When I arrived, they had to track my keys down. I was prepared to argue about the mandatory $140 fee to just check the truck. In their favor, they did not try to charge me. A completely wasted trip and wasted day. I will not be using them again. More
by Cbrister
Employees Worked With
Ernest
December 23, 2022
Joseph Barrera at Vara Chevrolet is an awesome salesman. He is very helpful with the while buying process. He’s friendly, kind patient and understanding. We gave him a price range and he stuck to that. We L He is very helpful with the while buying process. He’s friendly, kind patient and understanding. We gave him a price range and he stuck to that. We Love our vehicle! I will (have) recommend him to all my family and friends. As soon as I’m done paying this vehicle I plan to purchase another. More
by marciem03
Employees Worked With
Joseph Barrera
November 21, 2022
Jacob Limon was helpful. He listen to my needs and what I have in budget to work with. I appreciate his kindness and knowledge of the vehicles. He listen to my needs and what I have in budget to work with. I appreciate his kindness and knowledge of the vehicles. More
by Sandra.vidaurri
Employees Worked With
Jacob Limon
October 16, 2022
Business with courtesy and upfront truth. Explaining all parts of contract thoroughly. Answered all our questions with no hesitation, friendly atmosphere. Explaining all parts of contract thoroughly. Answered all our questions with no hesitation, friendly atmosphere. More
by Mike Rivera
Employees Worked With
Frank, Ronnie
September 07, 2022
Staff was friendly, knowledgeable and accommodating. They helped me get a vehicle I liked while I was pressed for time. Would recommend to anyone looking for a vehicle. They helped me get a vehicle I liked while I was pressed for time. Would recommend to anyone looking for a vehicle. More
by ELI
Employees Worked With
Jacob
