Vann York Toyota

Experience with Van York Toyota Originally, my husband spoke with a manager and worked out a price for a new 4runner. The Model we wanted to purchase was not in stock, so we were to Originally, my husband spoke with a manager and worked out a price for a new 4runner. The Model we wanted to purchase was not in stock, so we were told to come in on a Monday (when the vehicle would be arriving (to finalize the sale). When we arrived, first the vehicle hadn't even arrived, and it was as if the manager had no idea who we were (and didn't want anything to do with us, even though we had made an appointment to be there). Them manager quickly put us with a younger dealer (Justin). Justin was wonderful to work with and immediately made us feel like he actually wanted to make a sale (and that we were important). The 4Runner that we had originally agreed to purchase (with the manager) was not in stock even after we took time out of our day to come in that Monday, and days later, when it finally came in, it didn't have the "extras" that we requested. Justin searched until he found what we were looking for, gave us the price that we were originally quoted with the manager, and got us into a loaner vehicle until our new 4Runner arrived. It took a week longer than expected to receive our new vehicle, and miscommunication within the office was experienced as I had several calls asking how we were enjoying our new vehicle (when we still had not received it). However, when the vehicle did finally arrive, Justin contacted us immediately and was prompt when we came in to pick it up. We LOVE our new 4Runner! The sales staff at Van York Toyota all seemed very friendly, (minus the manager). Even the finance department was wonderful to work with. If we had not had the experience with the manager and the premature calls about how we were enjoying our vehicle when we hadn't received it, I would have given a 5 star rating. More

Randy Hardin at Van York Toyota Randy Hardin made my experience smooth, pleasant and thorough. He has left himself open to me if I have questions or concerns. We found the perfect ca Randy Hardin made my experience smooth, pleasant and thorough. He has left himself open to me if I have questions or concerns. We found the perfect car for me! More

Let's Buy a Car Toyota builds a quality car. Van York Toyota is a first rate dealership. Their service department is excellent also. I would recommend this dealers Toyota builds a quality car. Van York Toyota is a first rate dealership. Their service department is excellent also. I would recommend this dealership in the future to another person. More

Great Experience with Greg Butler Greg and I talked several times on the phone, and we agreed on a price before I arrived at the dealership. When I arrived, he was ready for me, an Greg and I talked several times on the phone, and we agreed on a price before I arrived at the dealership. When I arrived, he was ready for me, and there was no pressure or add-ons. The price I paid was the same one that we agreed on + $0. I would recommend working with Greg Butler if you are in the market for a Toyota. More

Great experience in sales I had a great experience until I got to the finance department and the gentleman told me how tired he was and how many days he had worked in a row. N I had a great experience until I got to the finance department and the gentleman told me how tired he was and how many days he had worked in a row. Not my problem, although I listened politely. I thought that was unprofessional and I wanted to get out of there quickly as I felt I was a bother to him. More

Exceptional Experience!! I dealt with Rodney Hamilton & Jerome Sam in sales! The finance guy Vinnie was awesome! Highly recommend dealership! I was short on time & they all u I dealt with Rodney Hamilton & Jerome Sam in sales! The finance guy Vinnie was awesome! Highly recommend dealership! I was short on time & they all understood my situation & they were more than accommodating. More

Professional and Courteous! Great honest service. All employee contact were helpful and courteous. Overall a great experience. I would definitely recommend this dealership and Ke Great honest service. All employee contact were helpful and courteous. Overall a great experience. I would definitely recommend this dealership and Keo to my friends. More

Experience The overall experience was good. I got the color and interior match of the one I wished. I got it for a better deal and I am loving my car. The overall experience was good. I got the color and interior match of the one I wished. I got it for a better deal and I am loving my car. More

Professional, easy to work with. Easy to work with. Called about vehicle and they had it waiting when I arrived. Salesman was professional and did not try to talk me into anything. Easy to work with. Called about vehicle and they had it waiting when I arrived. Salesman was professional and did not try to talk me into anything. More

Very good experience - Charles Martin - Vann York Toyota In November, we bought a new Toyota Highlander from Vann York, Mr. Charles Martin, Sales Advisor. A week later, our son's engine burned out on a 2010 In November, we bought a new Toyota Highlander from Vann York, Mr. Charles Martin, Sales Advisor. A week later, our son's engine burned out on a 2010 VW, GTI. Our son, Kevin is a fellowship student in grad school (UT Knoxville) . This is his last year and we were desperate to find a replacement vehicle for him. We contacted Charles Martin at Vann York. Charles works hard to provide his customers with exactly what they are looking for in an automobile. We had a very good experience buying our from Charles, and because we have a long and positive history with Vann York Auto. We were set on a Corolla S, that we were able to come within $600 of the price, but the sales manager would not budge. Charles aware of our disappointment, very quickly came to the rescue with a Camry that was very clean and was what my son needed. Charles Martin is an amazing and excellent salesman. We will contact him in the future for our new or used car needs. Thank you Charles. Nancy M. Jeffers More