Vann York Toyota
High Point, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Customer Service Overall this was the best experience I have had at a car dealership. Everyone was friendly and hospitable. The process was painless and the gentlemen Overall this was the best experience I have had at a car dealership. Everyone was friendly and hospitable. The process was painless and the gentlemen worked to get us financed. More
They played a tough game but in the end i feel like i won I am a college student and I have worked hard to build up my savings for a car. They realized that I needed the best deal or I wouldn't buy and I woul I am a college student and I have worked hard to build up my savings for a car. They realized that I needed the best deal or I wouldn't buy and I would have to walk away. they worked with me and gave me one xxxx of a deal. they were very nice and I am so very happy that I have a brand new car. I've only been able to afford junk cars, so this is a very big step for me. More
Great experience We had a great experience buying our 2017 Toyota Camry. Clay Hudson was great trying to find us a perfect fit for our budget and Luis Nunez was an awe We had a great experience buying our 2017 Toyota Camry. Clay Hudson was great trying to find us a perfect fit for our budget and Luis Nunez was an awesome help with financing. We will be back with any future purchases!!! More
Wonderful experience! I would like to commend Brittany Wray on her exceptional customer service! I am in High Point to visit my parents and am headed back to Georgia tomorr I would like to commend Brittany Wray on her exceptional customer service! I am in High Point to visit my parents and am headed back to Georgia tomorrow. The tire warning light came lit up on my Venza. Ms. Wray gratiously worked my car into the rotation. It turned out to be a major minor adjustment. I now am able to return home with peace of mind! Thank you Van York Toyota! More
excellent service, good price, satisfied customer Clay was very patient in making numerous trips to the lot to find the right car for me. Although the vehicle I asked for was unavailable, the one he f Clay was very patient in making numerous trips to the lot to find the right car for me. Although the vehicle I asked for was unavailable, the one he found suited me perfectly. More
This "service" center charges extra for no service. On Monday I ordered and paid $109 for a remote entry key fob for a 2001 Toyota Camry. Today I came in for my 2:30 appointment with Ashley to have the On Monday I ordered and paid $109 for a remote entry key fob for a 2001 Toyota Camry. Today I came in for my 2:30 appointment with Ashley to have the fob synced up to my car, for which I was going to have to pay an additional $59. Slightly ridiculous, but fair enough. When I showed up for my appointment, Ashley was nowhere to be found. Luckily Brandon (I think that was his name) was there and paged her. When she did not show, Brandon began to assist me. I went into the customer lounge area to wait for what I thought would be a short and simple process. An hour and a half later, Brandon comes to me (because Ashley was on a personal call) to tell me that they could not get the fob to sync and the $59 would now be $162 so they could do additional diagnostics to see if they could sync it up. I told Brandon this was not acceptable. He left and Ashley came back (guess her personal call was all wrapped up). She tells me the same thing. I repeated back to her what she was asking me to do because mathematically $109 + $162 + 90 minutes of my time + another 60 minutes of my time to "see" if they could sync it up did not make sense to me. Ashley said that I was lucky because they could have charged me more for the hour and a half they had already spent "working" on the car and that new car key fobs are like $400. I told Ashley I wanted my useless key fob and would not be paying the extra $. Luckily David in parts, with zero assistance from Ashley (because we can't refund you for that), was kind enough to refund me for my fob. However, I noticed as David was assisting me that my "new" $109 key fob was in a completely sealed package (with another customer name and an April 2017 date on it) which makes me wonder why in the hour and half spent trying to sync this thing to my car it was never removed from the package 🤔. When all was said and done, I was out an hour and 45 minutes of my time and $59 for absolutely nothing. Thanks guys! I will be back never and recommend you to no one! More
Darrell Shelton incredible service Just excellent service all around Darrell helped me today ; my tires were in need of air and I called Darrell and requested service Saturday and he we Just excellent service all around Darrell helped me today ; my tires were in need of air and I called Darrell and requested service Saturday and he went above and beyond to ensure my safety and satisfaction on Friday. Darrell treats me with respect and efficiency. Darrell didn’t know but I just found out my Grandma has cancer and these few days have been hectic. But Darrell got me in and out in less then 12 minutes with a smile and believe it or not it lifted my spirit. Darrell and Ashely are like my extended Toyota family they always put the customer first and provide great hospitality and service. More
God is good Jose Bustillo it was great to meet you and share how good God is to us. The encouraging words we shared and the uplifting affirmation was just awesome Jose Bustillo it was great to meet you and share how good God is to us. The encouraging words we shared and the uplifting affirmation was just awesome! Oh by the way it was great to fit in getting a car in our time we shared but of course God took center stage. Your kindness and willingness to help this woman in distress will never be forgotten. More
Long day! Great customer service! Freddie was exceptional in that he listened to my wants and needs. Went above in customer service! Would recommend him to an Great customer service! Freddie was exceptional in that he listened to my wants and needs. Went above in customer service! Would recommend him to any one. More
A great experience! Charles was more than accommodating. He was very knowledgeable of the products. He was a delight to work with. We would recommend him to anyone! Charles was more than accommodating. He was very knowledgeable of the products. He was a delight to work with. We would recommend him to anyone! More