Vann York Toyota

I have bought 3 brand new Toyotas, 3 brand new Subarus and even a Hyundai in my lifetime. This time I bought a pre-owned Prius and was treated as though I were buying a brand new Mercedes. I've never been and even a Hyundai in my lifetime. This time I bought a pre-owned Prius and was treated as though I were buying a brand new Mercedes. I've never been to a more courteous, friendly and helpful dealership. I can't say enough good about them. I had never been to Vann York Toyota before, but they made me feel like we had been dealing with them for years. Great company! More

I am rating Fred very high on this review. As soon as I got out of my car, and walked into the building, Fred came up to me and asked if he could help me and I told him yes. I had looked on line for the 2 got out of my car, and walked into the building, Fred came up to me and asked if he could help me and I told him yes. I had looked on line for the 2001 Prizm and that was my reason for coming out to Vann York. We talked, he was very friendly, attentive and professional. He found the car I was looking for, we test drove it to my mechanic so that he could check the car out. Fred was so very patient. We came back and he helped me through the entire process. I was very grateful. The Van York showroom was very clean, and especially your ladies restroom, that's very important for women. Fred was very helpful and made my experience very pleasant. If I were to buy a Toyota from you all again ( which I might in the near future) I would definetely ask for Fred to work with me. Sincerely Jan Glass More

My wife & I stopped in on the spur of the moment to look at new models. We had a 5 year old Camry. We met Terrence and he showed us the latest Camry & Prius. We liked the ride of the 2012 Camry & tr look at new models. We had a 5 year old Camry. We met Terrence and he showed us the latest Camry & Prius. We liked the ride of the 2012 Camry & traded our 2007 in that very day. Van York is a very reputable & knowledgable dealer. Terrence is a good man to deal with. More

Very friendly and trustworthy, easy to reach a good deal with, not pushy, responsive. Blake Santmyer also has a perfect knowledge of the technical features of the car. This was probably the best car-buying with, not pushy, responsive. Blake Santmyer also has a perfect knowledge of the technical features of the car. This was probably the best car-buying experinece I have ever had. More

The sales staff was great.I was disappointed that floor mats were not included in the vehicle after I purchased it.I was deeply offended when I was offered 5.99% with a credit score of 833.It was reduced t mats were not included in the vehicle after I purchased it.I was deeply offended when I was offered 5.99% with a credit score of 833.It was reduced to 4.5 but only because he had a coupon.I regret not walking out.I was taken advantage of because I did not play the 'game' of leaving. More

This is the second car we purchased from Mike Reid and Vann Yark dealership. I enjoy working with Mike and trust his help and direction. About the only thing I would like to see change would be amount of Vann Yark dealership. I enjoy working with Mike and trust his help and direction. About the only thing I would like to see change would be amount of time it takes to complete the purchase. This reminds me of the old sweat box office approach which takes the fun out of buying a new car. However, Mike did his best to make it pleasant!!! One last point, I can not think of the persons last name in the service department...but ask for William when making an appointment...you will not be disappointed in the way he takes care of your car. Thanks Mike and William Regards Keith More

The entire staff was a pleasure;from our telephone inquiry to the actual sell of our pre-owned truck. The staff at Van York's was friendly. They made buying a vehicle hassle-free. I would recommend an inquiry to the actual sell of our pre-owned truck. The staff at Van York's was friendly. They made buying a vehicle hassle-free. I would recommend anyone to make a purchase at this dealership. Thanks for making our buying experience a good one! Give Mike Rose a pat on the back! Keith and Cynthia Bradshaw More

The salesman was both knowledgeable and friendly. We were not pressured and were allowed to make our own decisions about what we purchased. Our questions were answered and we did not have any negative were not pressured and were allowed to make our own decisions about what we purchased. Our questions were answered and we did not have any negative experience. I would definitely recommend Vann York Toyota to anyone wanting to buy a vehicle. More

I emailed the dealer late one night, said I was interested in the car and i would come over in a few days. I had a reply the next morning. Terrance called that afternoon and said since it was the interested in the car and i would come over in a few days. I had a reply the next morning. Terrance called that afternoon and said since it was the last day of the month if I bought the car that day he could work a better deal. So we drove the 85 miles to High Point and Terrance and I made a deal in 30 minutes. The car was better than advertised and the price was fair. My only complaint is the the business end took so long to complete the paperwork. It was one of the most pleasent experiences I have had with an auto dealer over the years. Terrance was great to work with as were all the other staff. I felt very welcomed and that they were truly greatful for my busines. I give them two thumbs up and 5 stars. More

***EDIT TO THIS POSTING: I do not wish any harm to the individuals that I worked with, I was simply flustered with the situation and the way things played out.*** Greg was very nice and I didn't have a individuals that I worked with, I was simply flustered with the situation and the way things played out.*** Greg was very nice and I didn't have a personal problem with him, my problem was more with Vann York itself. I went specifically to look at a car I had seen online (which apparently had been sold). I was not told that the car was sold and then they showed me a similar car (but newer, with all the bells and whistles... and MUCH MORE EXPENSIVE). They did not make it clear to me until after the test drive that it was a different car and costed much more. I told them my budget and gave them a chance to get me a price.... and they came back 10k over my budget! Why even bother. My time was wasted; I had worked 9 hours with no lunch and then went right over there. Needless to say I left quite unhappy. I will not be going back to Vann York. Again, I didn't have a problem with Greg, he was very kind and I am sure that this ridiculous way of selling cars is just what he has been told to do. More