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Vann York Nissan

High Point, NC

3.0
103 Reviews

1810 South Main Street

High Point, NC

27260

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103 Reviews of Vann York Nissan

October 31, 2024

I don't know anyone that enjoys the process of purchasing a vehicle. That changed for me Monday thanks to our salesman Joe Russoli. His calm voice and demeanor set the tone for a pleasant time together duri More

by Susan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Russoli
Nov 04, 2024 -

Vann York Nissan responded

Hi Susan, our team at Vann York HP Nissan team is dedicated to providing our clients with everything they need; from friendly customer service to a professional atmosphere. Knowing that that Joe was able to exceed your car buying expectations has made our entire week. Joe is just as you describe; his calm voice, pricing, and recommendations!

October 06, 2024

Terrific car buying experience! ! Our sales rep, Dylan, was a pleasure to work with and did a super job of getting us the best deal! We would definitely recommend VYN to anyone. More

by jrmackie51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan Brafford
Oct 07, 2024 -

Vann York Nissan responded

Your comments are so flattering and we do hope you take a moment to correct the star rating to reflect your terrific car buying experience. Congrats on the purchase of your new. I'll be sure to share your comments with Dylan and the rest of the Vann York HP Nissan team. We appreciate your business and recommendations!

February 16, 2024

Donna was our sales person and made our car buying a caring experience so 5 stars More

by lowbrowphoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna, Scott Thomas, Chris Lawing
Feb 26, 2024 -

Vann York Nissan responded

Donna was our sales person and made our car buying a caring experience so 5 stars

December 29, 2023

Went in for a oil change, tire rotation, and a inspection. They said it had a broken windshield wipers blade and would not pass inspection unless they replaced them at a cost of over 50 dollars. W More

by Derwinlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service, Chris Lawing
Jan 05, 2024 -

Vann York Nissan responded

I’d like to express our sincere gratitude for taking the time to share your concerns. We truly care about our customers and want to make sure we explain the inspection process to clarify any misunderstanding and put your mind at ease. We welcome the opportunity to discuss the details of your visit further at 336-821-2045.

June 06, 2023

Worst service. Took it back twice for same issue. Mile from dealership found tire sliced. More

by roberthgoode
Recommend Dealer
No
Employees Worked With
Service
Jul 28, 2023 -

Vann York Nissan responded

Hi Robert, we strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. I certainly empathize regarding the points mentioned in your review and we apologize for any inconvenience we have caused you. We will work on ways to improve our services to avoid the same type of confusion in the future. I have shared your concerns with the parties involved and we will make things right for you. Thank you for reaching out to me and letting me know about your experience. It was a pleasure talking to you.

October 08, 2022

Everyone was very helpful! Would recommend this dealership to anyone that needs a Nissan. Thank you to Robert, Eric and Ron for everything!! More

by samantha.mackenzie0524
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blackston, Eric Dark, Ron Parson Jr
Oct 17, 2022 -

Vann York Nissan responded

Samantha, we are always more than happy to see you and assist you with your automotive needs. Doing things right is what we like to do! Robert, Eric, and Ron will be looking forward to your next visit!

June 06, 2022

Very displeased with this dealership. I purchased a Nissan Pathfinder 4 years ago. I went to get an oil change. I had a coupon (which I paid for in the contract) only to get to the dealer More

by Steven Allison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Lawing
Jun 13, 2022 -

Vann York Nissan responded

I apologize for any inconvenience or miscommunication on our part and we would be happy to discuss further. Please contact us at 336-821-2045 to address your concerns. We look forward to hearing from you soon. Thank you for sharing your concerns, your feedback is greatly appreciated!

June 03, 2022

I just purchased a 2022 Nissan Altima, great cars and great workers! Helped me and showed me all my choices and worked with me. More

by chasity.beck552
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith , Scott Thomas, Chris Lawing
Jun 13, 2022 -

Vann York Nissan responded

It's great to hear that we have more than meet your expectations. I'll be sure to share your comments with our team. Congrats on your new 2022 Nissan Altima!

May 29, 2022

They knew what I wanted and had great knowledge of the vehicles! My sales person was awesome. More

by herbert.bridges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron parson
Jun 13, 2022 -

Vann York Nissan responded

Thank you for this excellent review! Our team takes great pride in product knowledge. Please let us know if there is anything we can do for you in the future.

March 10, 2021

Not happy at all with the service I received. I was told my car was ready and when I picked it up, the carpet and under the drivers seat was still wet where the sunroof line leaked. Mold was still there. I More

by linda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amber
Mar 12, 2021 -

Vann York Nissan responded

Linda, we regret to hear if your experience with us has failed to meet expectations. If you would like to speak with us directly, please feel free to call us at 336-821-2045, as we are here to listen. I look forward to seeing you soon! Thank you.

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