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Vann York Nissan

High Point, NC

3.9
108 Reviews

1810 South Main Street

High Point, NC

27260

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108 Reviews of Vann York Nissan

February 04, 2025

Had amazing customer service with Ronald Pacheco he has very nice personality and was easy to talk to would 100% recommend. More

by Deborah Little
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Pacheco
January 31, 2025

Excellent customer service. Still did not get the monthly payment amount I wanted. But the service was excellent. More

by Foreverandever.lynch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Pacheco
Feb 03, 2025 -

Vann York Nissan responded

Thank you for the flattering comments and thoughtful recommendations. Knowing that our service department was excellent!

December 03, 2024

Always great service from sales and service department. Purchased 7 cars from Vann York Auto. More

by lawing34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lawing
Dec 16, 2024 -

Vann York Nissan responded

This is fantastic to hear! It was our pleasure to take care of you during your recent purchase!

December 02, 2024

Service very efficient, good sales people without being too pushy, very good experience, thank you Vann York More

by treagon1104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Gulla, Scott Thomas, Chris Lawing
Dec 16, 2024 -

Vann York Nissan responded

Thank you for this excellent review. It means so much to us that you are pleased with the way our Sales team more than met the expectations. Thank you for choosing to be part of our Vann York Family.

December 01, 2024

Just bought a car today from these guys. It’s was an awesome experience. They are all helpful, friendly and best of all not pushy. More

by crystal beck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah. My fantastic salesman. , Scott Thomas, Chris Lawing
Dec 13, 2024 -

Vann York Nissan responded

Thank you so much for your kind words and congratulations on your new car! 🎉 We're thrilled to hear you had an awesome experience with our team and appreciated our friendly, helpful, and no-pressure approach. If you have any questions or need assistance with your new vehicle, please don’t hesitate to reach out. We’re here to help and look forward to serving you again in the future. Enjoy the ride! 🚗✨

October 31, 2024

I don't know anyone that enjoys the process of purchasing a vehicle. That changed for me Monday thanks to our salesman Joe Russoli. His calm voice and demeanor set the tone for a pleasant time together duri More

by Susan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Russoli
Nov 04, 2024 -

Vann York Nissan responded

Hi Susan, our team at Vann York HP Nissan team is dedicated to providing our clients with everything they need; from friendly customer service to a professional atmosphere. Knowing that that Joe was able to exceed your car buying expectations has made our entire week. Joe is just as you describe; his calm voice, pricing, and recommendations!

October 06, 2024

Terrific car buying experience! ! Our sales rep, Dylan, was a pleasure to work with and did a super job of getting us the best deal! We would definitely recommend VYN to anyone. More

by jrmackie51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan Brafford
Oct 07, 2024 -

Vann York Nissan responded

Your comments are so flattering and we do hope you take a moment to correct the star rating to reflect your terrific car buying experience. Congrats on the purchase of your new. I'll be sure to share your comments with Dylan and the rest of the Vann York HP Nissan team. We appreciate your business and recommendations!

February 16, 2024

Donna was our sales person and made our car buying a caring experience so 5 stars More

by lowbrowphoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna, Scott Thomas, Chris Lawing
Feb 26, 2024 -

Vann York Nissan responded

Donna was our sales person and made our car buying a caring experience so 5 stars

December 29, 2023

Went in for a oil change, tire rotation, and a inspection. They said it had a broken windshield wipers blade and would not pass inspection unless they replaced them at a cost of over 50 dollars. W More

by Derwinlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service, Chris Lawing
Jan 05, 2024 -

Vann York Nissan responded

I’d like to express our sincere gratitude for taking the time to share your concerns. We truly care about our customers and want to make sure we explain the inspection process to clarify any misunderstanding and put your mind at ease. We welcome the opportunity to discuss the details of your visit further at 336-821-2045.

June 06, 2023

Worst service. Took it back twice for same issue. Mile from dealership found tire sliced. More

by roberthgoode
Recommend Dealer
No
Employees Worked With
Service
Jul 28, 2023 -

Vann York Nissan responded

Hi Robert, we strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. I certainly empathize regarding the points mentioned in your review and we apologize for any inconvenience we have caused you. We will work on ways to improve our services to avoid the same type of confusion in the future. I have shared your concerns with the parties involved and we will make things right for you. Thank you for reaching out to me and letting me know about your experience. It was a pleasure talking to you.

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