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Vann York Honda - Service Center

High Point, NC

4.9
150 Reviews

150 Reviews of Vann York Honda - Service Center

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October 13, 2021

Cost was more than I expected for just an oil change and the inspection. ($90). More

by msaltzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey
Oct 14, 2021 -

Vann York Honda responded

We would like to express our sincere gratitude both for your loyal business and for bringing this to our attention. I'm sorry to hear that you are not happy with our prices. We would be happy to discuss your price concerns in more detail. Thank you for your understanding in advance and we hope to be able to work with you in the near future and earn your business once again.

Oct 14, 2021 -

msaltzer responded

Why did it cost so much for an oil change? Also the car was inspected but that is a set fee set by the state and you can't change it. $90 was a bit much for the two jobs. Others that I talked to agreed with me and suggested that I need to take my business to someone else.

August 14, 2021

Kasi Phillips always takes car my car. I implicitly trust it with him. I always receive excellent service, feedback and updates. He's a great asset to Vann York. More

by Brent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasi Phillips
Aug 17, 2021 -

Vann York Honda responded

Thanks for the great review, Brent! We're pleased to hear Kasi was a delight to work with. He will be elated to hear such outstanding feedback. We appreciate the trust you have placed on him and we will continue to provide excellent service.

August 03, 2021

I have worked with Danielle McDowell a couple of times getting service. She is awesome to work with. She keeps me updated as service is being performed and is such a pleasure to work with. She is certainl More

by Bbranning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle McDowell
Aug 05, 2021 -

Vann York Honda responded

We are fortunate to be able to witness and work amongst the industry experts here at Vann York Honda. We are committed to ensuring the satisfaction of our clients and are happy that we more than meet your expectations. Danielle is just as you describe, a great asset and I'll be sure to share this with her and the rest of the team.

July 01, 2021

Great service. Providing service since I purchased by new honda More

by janieree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know their name
Jul 08, 2021 -

Vann York Honda responded

Thank you for the great review! This means the world to us!

July 01, 2021

I bought my Honda Civic last June and have absolutely no complaints. I LOVE my car!!! I brought my car in for it 6,000 mile check up this week and the service crew couldn't have been more helpful. I also in More

by daclavell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Fulton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Vann York Honda responded

Congrats on the purchase of your Honda Civic. Thank you for working with our service department during your 6K mile checkup. We believe in attentive and professional customer service and we're glad to have the privilege of taking care of your automotive needs. Brian will be pleased to hear of your feedback. We appreciate your recommendations and look forward to working with you for many years to come.

June 24, 2021

Always see Donna Sieck, She's awesome!She always Always see Donna Sieck, She's awesome! She always explains what repairs / maintenance is needed for my Pilot, before work is to be done. This allow More

by angieridge44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Vann York Honda responded

Angie, it is great to hear that we are living up to your expectations. Donna is great to work with and she will be very happy to hear such positive feedback. Thank you for giving us an opportunity to work with you because you trust our work. We look forward to your next visit!

June 20, 2021

It’s almost time for me to purchase a new vehicle and the new Kia van is very appealing, but I will stick with Honda as long as William is a mechanic there. More

by madm333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William in service
Jul 01, 2021 -

Vann York Honda responded

We're delighted to hear you choose us Vann York Honda for your automotive needs. I'm happy to hear that we have made you feel comfortable with William working on your automotive needs. We look forward to your next visit!

May 26, 2021

I bought my Accord here and have had it serviced here. It's been a great car and I've had no service issues or breakdowns. For a 20 year old car, that's a remarkable achievement and I believe it's their s More

by lindasfree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technician unknown
May 27, 2021 -

Vann York Honda responded

We are happy to hear you are pleased with the purchase and the service provided by our Vann York Honda Team. We appreciate your loyalty and patronage for these past 20 years. Your comments mean the world to us and we thank you for putting your trust in us for past and future interactions. We look forward to seeing you soon!

May 16, 2021

Excellent work with staff always very friendly. Brian is always great in the service department. Work is done in a timely manner and always when promised. More

by Fgnichols53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Hughes
May 20, 2021 -

Vann York Honda responded

Our number one priority is always for our customers satisfaction. Thank you for sharing your feedback with us. I'll be sure to share your kind comments with Brian and the rest of our team. Come back and see us again soon!

May 12, 2021

Dealership staff and management team is the best on the east coast period! Donna Sieck in service is great! Will be back soon again very happy with the great service! More

by thrilltyme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Sieck
Jun 01, 2021 -

Vann York Honda responded

Thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with Donna. Thank you for giving us an opportunity to work with you. I'll be sure to share this feedback with our team and we appreciate your business!

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